Ibibo Group / Goibibo — refund status for booking golf diosf4b[protected]

There are few compliants:

1. Why there is a deduction when flight cancellation is not my fault. Goibibo should refund the whole amount.
2. Please share the cash back details (Which date and account you have credited the cash back) of rs 723 as i have not received the cash back.
3. The amount is still not reflecting in my account (Today is[protected] while your estimated date is 9-10 sep.
4. Why none of your customer care number or email is reachable. All are saying as invalid or non responsive email.? If you have any customer care number and email please share. (I dont want any robot or app to talk, like gia as this robot is not able solve any of my issue). I am totally frustrated with goibibo support.

Please refund the full amount as soon as possible.
On your request i share my statement also.

Regards,
Tomal mondal
[protected]
Email: tomal. [protected]@gmail.com