[Resolved]  Ibibo Group / Goibibo — Refund total amount of Rs.22908.

Address:

Ranchi jharkhand 834006

Dear sir,

This is reference to the booking id gofldkmb[protected] on 3rd june 2020,
For which the transaction of rs 11454 happens through my kotak account but ticket was not generated. This booking was made through kotak goibibo app.
I tried to book twice from the same platform on 4th june 2020 but again the transaction of rs.11454 happens and no ticket generated booking id is gofldkmb[protected].
I have mailed this issue to [protected]@goibibo.com and they have agreed that ticket booking is not generated. They have also said that amount will be refunded through the same source from were the transaction was made within 5-14 working days but now it is more than 1 month and i have not yet received the amount.
Please look into this issue i have also attached the snapshot of the mail for your reference.