[Resolved] Ibibo Group / Goibibo — regarding cash back | |
Booked a ticket on 25th of august and was done through kotak bank in which rs.1200 was to be credited in my bank account. Have been chasing go ibibo team from past 3 months regarding cash back of rs.1200 but the same amount is still pending to be credited in by back account. Every time a drop an email there is a similar reply as the issue will be resolved by eod or will get back you shortly. But nothing has been done yet. Please help me on this. Was this information helpful? | |
Jan 3, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Dec 03, 2018 Ibibo Group / Goibibo Customer Care's response Hi amu lal, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo. | |
 2 Comments | |
Comments
Hi My Name is Ritesh Choukse and I have booked my ticket from seoni to bhopal from my number [protected] on 29 nov 2018 . Amount is deducted from my account but ticket is not confirmed . for making transaction I have used another number [protected] . I have used BHIM for making payment please do the needful asap
supervisor's reply, Jan 3, 2019
Ritesh Choukse
You need :
1. To save and to attach the document - image from the bank account which shows deduction of th exact amount from in the exact transaction
2. To address the claim to
- the bank with request to return money for the exact transaction
or
- to the service provider
3. To xxpress claim in figures and state : what do you need exactly in 1 sentance.
4. To state a good reason: reson: You had not ordered any services / had not got the receipt by yourself from anyone for these transactions.
If the service provider / or the bank officer (usually lazy madam) failed to refund you in 15-21 days to your account, the only other solution is to get compensation via the civil case in the local court, where you need to pay
- government fees: from rupees 200 + own efforts, otherwise 2000 rupees,
- charges for legal assitance : from rupees !+ 5000 +own efforts, otherwise from 12000 rupess
The fair court shall award you losses, moral harm, paid fees, but the length of the procedure can take 2-3 years.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@
You need :
1. To save and to attach the document - image from the bank account which shows deduction of th exact amount from in the exact transaction
2. To address the claim to
- the bank with request to return money for the exact transaction
or
- to the service provider
3. To xxpress claim in figures and state : what do you need exactly in 1 sentance.
4. To state a good reason: reson: You had not ordered any services / had not got the receipt by yourself from anyone for these transactions.
If the service provider / or the bank officer (usually lazy madam) failed to refund you in 15-21 days to your account, the only other solution is to get compensation via the civil case in the local court, where you need to pay
- government fees: from rupees 200 + own efforts, otherwise 2000 rupees,
- charges for legal assitance : from rupees !+ 5000 +own efforts, otherwise from 12000 rupess
The fair court shall award you losses, moral harm, paid fees, but the length of the procedure can take 2-3 years.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@
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5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
- produce what, when and where the events happened
- state the legal reason (extract from the agreement), which requers the service provider to transfer money to unknown account of the anonymous user.
Such type of complaints looks groundless and useless.
Regards,
Sr manager for ICAO/IATA irregulations matters
Aryan enginners ltd
email for request with documents: aryan{at}vivaldi.net
where {at}=@