Ibibo Group / Goibibo — Second refund request | |||
Hello, I have complained before also but to my surprise I did not receive any reply from goibibo. I am reporting again about my refund which is not provided to me yet for Pnr. PECIHL for two passengers dated 22nd November 2020 from Nagpur to Mumbai. I intiated cancellation through a link provided by ibibo/ goibibo stating the flight regrets change in timings instead of 13.35 - 15.15 to[protected] and rebooting from flight 6E5389 to 6E6404. I received a mail from Sheetal Customer care www.goindigo.in stating that they intiated total refund of 8030 INR on 29th October 2020 itself, the same day I cancelled tickets and the problem is with the agency I booked and not them, and the agency is not other than goibibo app. Was this information helpful? | |||
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
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