[Resolved] Ibibo Group / Goibibo — tickets booked from vga to blr | |||||
I booked a flight tickets from vga to blr on 10th dec 2018 from the phonepe (Goibibo app present in phonepe), initially they said i took 30 mins to process, later i get to know that the goibibo didn't process the ticket but as per phonepe they are saying payment is done from their end and they provided the transaction id : gofldand[protected], i called couple of times to goibibo customer care and they are asking the phone number which was used at the time of booking, once i provided the phone number it is saying no bookings done with that phone number. Please solve asap or revert the transaction. Was this information helpful? | |||||
Dec 22, 2018 Complaint marked as Resolved I gave complaint in Goibibo site and they immediately responded and solved the issue Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 02, 2019 Ibibo Group / Goibibo Customer Care's response Dear PB NarendraGreetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Regards, Team Goibibo | |||||
Add a Comment | |||||
35%
Complaints
5116
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment