[Resolved] Ibibo Group / Goibibo — Tkt cancelled but amt not refund
Gurgaon Haryana, India
Dear Sir, I have cancelled a ticket of indigo flight from indigo customer care sector from delhi - raipur which is booked from GOIBIBO. When we talk in indigo customer care they told we are already refunded to goibibo.com journey date is 26 oct 2015 already 2 months paased. But when we talk in goibibo.com cant get positive response from them & they said refund is under processed. PNR : J6JCSC(MR RAMESH AGRAWAL) C5M6TS(MRS BIMLA AGRAWAL) F2S33Y(MR VIPUL AGRAWAL) YC7DRD(MRS HARSITA BANSAL) THESE ALL 4 PNRS IS BOOKED FROM GOIBIBO.COM BUT REFUND STILL NOT GET FROM THEM INDIGO IS ALREADY REFUNDED TO GOIBIBO.COM SO KINDLY REQUEST TO YOU PLEASE TAKE FUTHER ACTION AGAINST GOIBIBO.COM & PROVIDE REFUNDS. THANKS DEEPAK GABRANI [protected]
Complaint marked as Resolved
[Jan 16, 2016] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified SupportIbibo Group / Goibibo Customer Care's response Jan 22, 2016
Greetings from Goibibo.com
This is in regards to the booking id N6EJ6JCSC//T6EC5M6TS//N6EYC7DRD
Please note that we are checking the issue and shall revert by maximum Thursday EOD.
Thanks and regards
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