[Resolved] Ibibo Group / Goibibo — unauthorised listing

jvang1

from Indore, Madhya Pradesh

Website:

www.goibibo.com

Our property the sarai at toria seems to be listed on your goibibo site in spite of the fact we have not requested it to be, nor entered into any agreement with you. It is detrimental to our business since it continuously and erroneously shows rooms to be unavailable. It has also assigned to the property policies which are highly objectionable to us and totally misrepresent our views. There seems no way to contact goibibo to request them to address this complaint, since we are not registered there and at present do not wish to be.

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Dec 22, 2017

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

Ibibo Group / Goibibo Customer Care's response Dear Sir,

Greeting from Goibibo

This in regards to the above query.

We deeply regret the inconvenience caused.

Since we cannot find any details related to your booking, we are closing this query.Further, we would request you to please write at [protected]@goibibo.com for any assistance required.

Please feel free to reach us for any future queries or concerns as we are just an email away from you.

Thanks and Regards,
Sudhir Yadav
Customer Delight Team
Phone:[protected]

Dec 02, 2017

Updated by jvang1 very easy to find if you just searched on google -https://www.goibibo.com/hotels/sarai-at-toria-hotel-in-khajuraho[protected]/
But thank you for the email id and I have forwarded my complaint to "management"