Ibibo Group / Goibibo — Wrongly refunded amount

Had booked flight on 15th April 2020 in AirAsia airline but the flight was cancelled due to some reason and had also got refund in AirAsia wallet but unfortunately i got a message from AirAsia saying, i'll have to contact the travel agency to get refund and they deducted entire refund from wallet. so, when i tired contacting Goibibo, i just got Rs 93!! as refund and not the entire 11, 333. This is unfair as the flight was cancelled by airlines, i did not cancel it and Goibibo isn't refunding entire amount.