[Resolved]  Ibibo Web Pvt Ltd — train ticket transaction failed money not refunded

Address:101-A, Rahate Colony, Nagpur, Maharashtra, 440022
Website:makemytrip

On 17th april, 2019, i tried booking train tickets, twice thru make my trip. Both the times, transaction failed.
I have not received my refund yet. I can send you the transaction details, if required
Transaction details are
Epay/to: ibibo web pvt ltd/[protected]/tkt 14th june amount rs. 1175.49and
Epay/to: ibibo web pvt ltd/[protected]/tkt 14th june amount rs. 1175.49
Request you to please arrange for the early refund
Was this information helpful?
No (0)
Yes (0)
Jun 1, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Ibibo Group / Goibibo Customer Care's response
Dear S N Bhatt,

Greetings from Goibibo.com

We request you to connect with Makemytrip team for quick resolution on your concern.

Assuring you best of our services.

Regards,
Team Goibibo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5115
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information