Icfai Tripura University — fake commitment by sales universal not taking any only giving the standard reply

Address:

Thane, Maharashtra, 401105

[protected]
Dear ms. Mamta singh,

Please note you are advised to forward the executive detials for enquiry.

Student services department.

From: [protected]@gmail.com
To: [protected]@iutripura. Edu.in
Subject: re: re: re: re:
Received date: 10/30/2017

Im still awating your revert... Y i have to bear a loss bcoz of your sales
Executive.

And what action is taken against ur executive.

I ll also file a complaint in consumer forum and also put all the
Conversation in social media.

Please stop giving this standard reply and provide me appropriate
Resolution and arrange call from your seniors.

On 26 oct 2017 15:28, wrote:

[protected]
Dear ms. Mamta singh

We have noted the contents and the query has forwarded to concern section
For verification. As intimated earlier, please note that, as you are
Eligible for first examination after 6 months from the date of enrollment.
Please check the program prospectus and be guided accordingly.

All the students are required to be guided by the rules and regulations of
The institute as a policy.

Student services department.

From: [protected]@gmail.com
To: [protected]@iutripura. Edu.in
Subject: re: re: re:
Received date: 10/26/2017

I[censored] ppl are not gng through my mail. Or not able to understnd the mail.

Kindly stop giving this standard reply.

I want to kn what action ur taking against ur sales person who is giving
The fake commitments.

And i have gone through the rules and regulation u sales person has given
The fake commitment

On 26 oct 2017 9:43 am, wrote:

[protected]
dear ms. Mamta singh

this is already explained to you as you are eligible for first examination
after 6 months from the date of enrollment. Please check the program
prospecuts and be guided accordingly.

all the students are required to be guided by the rules and regulations of
the institute as a policy.

student services department

from: [protected]@gmail.com
to: [protected]@iutripura. Edu.in
subject: re: re:
received date: 10/25/2017

request you to kindly refer my earlier mail. I have clearly mentioned that
the sales person has given the commitment that the same will be done on
approval basis.

with this mail your indicating that the sales person of icfai who has
given the commitment that the same will done on approval basis was fake
And
i must have not trusted her on the same.

so the sales person is fake who is representing icfai.

kindly get the amount recovered from the sales person and refund the same.

awaiting positive response, as the same is representing the university
creditibility.



on 24 oct 2017 15:50, wrote:

[protected]
dear ms. Mamta singh

prospective students are expected that go through program prospects
before
enrollment of the program. You will appreciate that there is no
Provision
of program fee once paid, which is clearly indicated in the program
prospects.

further, please check the eligibility details in the program prospectus
it
is clearly mentioned the student once enrolled into the program are
eligible after 6 months only.

student services department

from: [protected]@gmail.com
to: [protected]@iutripura. Edu.in
subject: re:
received date: 10/24/2017

hi team,

i have opted for the jan 2018, your sales person has given the selfly
enrolled me for april 2018 batch without my concern.

the time i have recived the enrollment letter im followong i with for
cancellation.


further she keep on telling me that she is trying for jan 2018 batch if
the
same is not possible she will refund the amount.

and than today she told me that the cancellation is not possible.

why this fake commitment was given.

on 23 oct 2017 5:19 pm, wrote:

[protected]
dear ms. Mamta singh,

you are enrolled into the program with your own conscious decision,
And
after thoroughly going through the program prospectus. Students are
enrolled into program, on full payment of program fee only. Those who
cannot pay the entire program fee at the time of enrollment can avail
the
emi facility offered by the university.

the university has offered payment through emis based on a declaration
that the pdcs will be duly honored presentation.

hence you are advised to continue in the program by clearing the pdcs
as
per the schedule committed by you.

student services department

from: [protected]@gmail.com
to: [protected]@icfaiuniversity.in
subject:
received date: 10/23/2017

dear team,

i want to cancel my admission has already informed banumati from who
have
done my admission formality.

kindly help with the process ad no one is guiding me.

enrollment no.[protected]

date:[protected]
mamta singh

regards,
mamta singh










Sales person - bhanumati (Andheri brn)

Mobile no -[protected]

If refund is not possible than change the module tat from april 2018 to jan 2018.

The same was already shared... Than hw u have confirmed in your earlier mail that ur investigating on the same.
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Awaiting revert
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