| Address: Chennai, Tamil Nadu |
ICICI Bank recovery agents have been harassing me a lady and my father on our mobile numbers. I have not taken any loan from ICICI Bank / nor have any credit card defaults with them. we have been receiving threatening calls from the Recovery agents. The people who call us are Pradeep balakrishnan, Bharath and Rajaguru.
The numbers where the calls come from are as follows: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].
I am planning to lodge a complaint in the ladies police station on the harassment meted to us by the ICICI recovery agents.
As per the RBI act,
the agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude into the privacy of the [B][U]borrower's / credit card holder's FAMILY MEMBERS, referees and friends, making threatening and anonymous calls or making false or misleading representations.
Aug 13, 2020
Complaint marked as Resolved
We are sorry to hear about your experience. We have made note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team