| Address: West Delhi, Delhi |
Hi,
This is to bring to your notice that I have seen advertisements in leading daily newspapers regarding friendship clubs and one of these was the Shipra Friendship club. I was asked to submit a payment amounting to Rs 13500 in the bank account number[protected] in the name of some Pawan Gautam. After I deposited the amount, they never picked up my phone. Since I wanted my money back, I somehow traced the address of the account holder as "wz 274 E2/2 Vishnu Garden, Near Mangal Bazar, New Delhi-110018 which upon visiting was found to be fake. By fake, i mean that there is no such address that exists in this area. I am really shocked that how can a multinational bank such as ICICI open a bank account without properly verifying the address of the account holder. It seems quite easy to dupe people by falsely opening a bank account with a big bank because that instills a sense of security in people like me and they become sure that the friendship club is for real. However, I am not raising this as a concern because I have been duped but because there would definitely be many more falling victim to such clubs and I also believe that while they are involved in malicious activities, ICICI bank is also partly responsible for the same. If this is the scenario, this also is kind of a security threat as even more anti-social elements can use this loophole towards setting up their malicious activities thereby leading to a much widespread impact.
I would therefore request you to please look into this and start taking legal action against such people. This would certainly increase the bank's reputation as well apart from strengthening the confidence of masses in its credibility.
Thanks
Aug 13, 2020
Complaint marked as Resolved
We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.