ICICI Bank Complaints & Reviews

Icici bank deducted rs. 2000 from my bank without any information.

This is robbery of my hard earned money.

If a person have limited amount in his bank and was thinking that he have money.
He goes out buy something... Then he check his account and found no money.

Who is responsible for that situation.

I hardly withdraw money from atm... How the charges are this much.

Date of incidence: 1. Rs 3674.35 in 2019 (Till date and still unknown amount
Is being deducted from my account, even after
Complaint)

2. Rs 6040 in 2018

Full description: rs 9714.35 amount is deducted from my account for credit card no. : [xx6820 ] (Sorry i am not able to provide the full credit card number as it is not issued to me. Thus, not aware of this.) which is not mine. I got first notification mail on 3rd oct 2019. Then, i analysed my completed deductions of my account and came to know about the total deduction amount.

On the same day i. E 3rd oct 2019, i had mailed about this discrepancy. But received reply from icici on 12th oct from one of representative voona vikas, saying this is minimum amount due for this credit card with card no. : [xx6820 ] which is never issued to me.

I have again mailed about this fraud but i have not received any reply till now.

Thus, i have also raised complaint in rbi ombudsman for the same.

Request you to please refund the amount at earliest. (Attaching full deduction statement till 10th nov 2019)
If require to submit the detail deduction summary. Please provide working email id as here only jpeg file is allowed to upload.

Thanks

Hi team,

I recharged with ₹400 through upi to my icici fastag account no. 21015871 on[protected]:45 but the amount did not reflected on my fastag account.
When i raised a complaint they said you vehicle number is not update so recharge through upi was not reflected, so i updated the vehicle number and the raised the complaint again, this time they said your request is forwarded to concernd team and you will get you refund or it will reflect in your account. But till now i have not received my ₹400 back.
Everytime i call to customer care, they will raise a new complaint and there will not be any action or update after that.
This complaint cmp[protected] has all the required details in their website. I have also attached the screenshot of above complaint. Please take necessary action.

Thanks,
Rishabh gupta
+91-[protected]

My name is Aditya Shivaji Pawar and i'm holding a salary in icici bank for the past 1 years. i just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 28.09 each (Total INR 103 Rs) on between November 7th & 9th 2013 and the description says:
1 posdec chg/9248/25st3 dr inr 29.50
2 posdec chg/9248/25st3 dr inr 0.01
3 posdec chg/9248/25st3 dr inr 9.00
4 posdec chg/9248/25st3 dr inr 28.97
5 posdec chg/9248/25st3 dr inr 28.98

Kindly check and possible to refund.

Dear team,
I would like to bring this to your attention that money has been deducted from my account without my knowledge. This happened last time too. Both times it's the same amount of money (₹199) from the same transaction id of sb498800. I am attaching below the description of the transactions by their screenshots. I would like you guys to take action accordingly.

I applied for amazon pay icici credit card the application is processed and the card was dispatched in blue dart.. But the delivery manager just called once and reported like the address is wrong. I decided to contact the customer card of icici.. But u guys want my account number or card number. How am i supposed to know to card number if i didn't receive the card.. Please contact me for a redispatch of the card.. Urgently

Mobile no linked with creditcard:[protected]

I was using CPP services for last 5 years and this year, I received a letter from them stating that the 5 years tenure for CPP is complete and therefore they would need me to send a filled form in order to continue the service. As I was not willing to continue, I did not bother sending the form as stated by them.
However, my credit card was charged for the CPP service which was supposed to be expired without submitting the form.
At this point, I am totally unsure on what needs to be done, as the customer care says they can provide only 50% refund. I am perplexed on how things are managed and how one can renew services without one's consent.

Hi i am being abused and harassed by icici recover agent please advice me what should i do where i can complaint about this? They just came to my house and harassed my mother and my wife as i wasn't at home. They also threatened me when i called them. They said they will come again. Need help on this as quickly as i can. Need to talk to someone about this as quickly as possible. How can then can come to. My place and talk to my parents like this

Dear team

i am holding saving a/c, personal loan, and auto loan from icici bank.

as i am honestly paying all the previously bouncing charges and late
payment charges in past month.

but after paying all the due amount,
i have deposited the amount of rs 13150 in two parts to pay regular emi of my auto and personal loan in november month which was debiting through mysaving a/c.

But personal loan department debited extra amount from my saving a/c due towhich my auto loan emi bounce and they charged me bouncing charges.

as i am honestly paid all my dues and this is breaching of trust, who
allows you to debit my account without my permission.
is bank has permission to debit any amount from customer account anytime?

i am not going to pay any bouncing charges and kindly refund all the
charges which was lieved in my account.

customer care services is very pathetic and they cut my calls without my permission and without giving any resolution to my complain.

if i am not getting any resolution from your side, i will lodge this complain to banking ombudsman or rbi


1. Personal loan emi debited twice
2. Auto loan emi bounce
3. Refund of all charges and extra amount.

kindly resolve all issue asap.


regards
sachin pandey

I tried several times to get otp while recharging through credit card and it requires to enter my otp password but i am not not getting any otp from icici bank, very bad, then i jumped to another bank to complete my transaction. I want to say that this is not the first time i am facing kind of problem from icici bank, i am not getting online transaction details for several times.

Contact details

Mobile no:[protected]

As per central gov of india notification adhar is valid for all-purpose if there is any address change or name change or any mistake and all banks are accepted adhar card for the name change except icici bank.

Dear icici bank

Kindly change your gazzated letter rule otherwise we don't have a choice to close our accounts from your bank.in india, peoples don't trust in all banks because of lots of rules, staff attitude and customer accounts, and money security.

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money. I've got back to back irritated calls from icici regarding the cpp plan, and they said it is mandatory and default for every card holder and they deducted the money.

Registered mobile no:[protected]

I am sonia pandey, 826.00 rupees has been deducted from my account as dmc/dp chgs till jul-19 dp charges on 28/08/2019. I went to branch to my home branch and asked for closer of the account but they are not ready to help and told me to call customer care. If they can open account from the branch then what they can't close from branch. I am not using that dp account and i want my money back. Icici bank sigra staff is not at all helping their customer and doing fraud what they did in my account opening.

Now i am not in my hometown, and when went to other branch they asked me to visit home branch. I dont understand the use of internet in banking sector and specially if this statement comes from private bank like icici.

Hi, there was an amount of 8000 inr debited from sbi atm but transaction not completed but i got a massage from my bank account on 03/09/2019 and i immediately called the icici bank customer care no. And also provided a complain no. Sr[protected].
But 8000 inr amount not refund in my amount. Many times call s in customer care no but problem not solved.
Regards,
Gandhi

Hi sir every month on 5th i have to pay 1050 and i was maintaining the sufficient amount on that day but ecs was hitting on modnights are any time which was not knowing and there are no any proper hours when i am called to customer care they are just saying it can be hit at any time from midnight to whole day how it can be possible when they are cutting 470 rs twice in a month for only 1050 amount is it fair ???
I am just paying 2000 extra amount for 1050 repayment amount
Please look in to the issue and solve as soon as possible
Indian dhani bulls is the loan repayment partner

Hi, there was an amount of 4200 inr debited today @11:40 am from my bank account on 06/11/2019 and immediately i got an automated message confirming the transaction and i complained as fraud. However i had never authorized for any standing instruction or payment deduction from my account. I immediately called the bank and blocked my card, also having checked the recipient details icici confirmed its for a gaming site through google pay.
My question is without authorizing the payment how can the amount be debited from bank. The last transaction done on my google pay account reflecting is 01 nov 2019. How come this payment is not recorded in google pay transaction history. Please refund this amount.
Regards,
Swapna

Issue to know pf balance
Dear team;
I naresh pal pan no. Cuspp2634r and employee id 353035 unable to reach to activate my pf balance withdraw. And i am requesting you to assist me to know my pf balance withdraw. I have all of withdraw formalities are complete and send the form and your side receive a massage
[protected] please update my present status at my mail [protected]@gmail.com

Regards;
Naresh pal
[protected],
[protected]

Dear sir,
I have got the personal loan from fullerton india. I am paying the loan due on 5th of the every month. Last september 5th is sunday so it will hit on 6th. Unexpectedly my salary not credited on 4th of september. As i know that my account is not having sufficient funds i have deposited my amount in branch on 9 am (I am the first customer to pay in) on 6 th september. Usually ecs will hit my account on 11 pm to 12 pm. But in the evening i am getting message that your ecs has returned due to insufficient funds and charged from my account. I have called customer care and they are saying that ecs will hit any time even before office hours. Is that possible to happen? I want to know... If you have any idea about this please mail me. My email id is [protected]@gmail.com

Regards
Ganesh ravichandran

I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- for the past 2 years of 2017 and 18 now this year also they may detuct the amount automatically from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Dominic savio p

After several complaints, they not resolved the issue. They called twice and said resolve the issue but they are not even scared of consumer court.. Almost 3 months completed but no resolution. Complaint id 794547. They have marked complaint has resolved but who gave them rights to mark resolve without resolving the issue they have marked as resolved.