[Resolved]  ICICI Bank — complaint regarding refund status

I have paid the amount of rs.1850 for msme registration, on dec 4 i would have cancelled the application and requested for refund, they said with in 10 to 8 working days your refund will be transfred to your bank account that is from which i would have paid to them and my arn number for refund is 74110759331021236117502, but i din't receive my refund, please take immediate action and provide refund as soon as possible
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Jan 17, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03osv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

My FASTag Customer ID no. 11764056.

I have paid the amount for FASTag on 3rd Dec19. I have still not received the FASTag.

Please review and arrange to deliver immediately.

ICICI Bank Customer Care's response, Dec 18, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osv_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
ICICI Bank FASTag ac. no. 11669779 has not been delivered yet please help expedite.
It's been ordered on 29th November and the customer care number is non responsive.
ICICI Bank Customer Care's response, Dec 18, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osv_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
My account has been deducted for Rs1899 in the name of IIN/SIONEAST on dated 04 Dec, 2019. I haven't confirm or allowed any txn of such kind.
This is against the privacy and security policy of the account holder.
ICICI Bank Customer Care's response, Dec 18, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osv_0001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I paid for fastag card rs 499 on 2nd December. it was told I will be getting my card within 7 days but haven't received. Unable to track. Please help
ICICI Bank Customer Care's response, Dec 18, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osv_00001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Fastag no.[protected] generated 5 days back, but no status on delivery.
ICICI customer care number not reachable.
ICICI Bank Customer Care's response, Dec 18, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osv_000001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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