ICICI Direct — deduction of money from account

Address:

Bangalore, Karnataka

I have raised complete twice from there website they never gave me sr number neither via text nor email. There is deduction of 500 rupees every month from my account on the name of sip which i have never requested for. I have clearly said no for all the calls related to these services. First of all they are deducting money from my account and secondly there is no direct number to contact the customer care, all the number available never leads me to speak to customer care. The complaint form available online never gave me sr number because of which i'm unable to track my complaint. I never expected this from this bank. It's completely freaking me out. I dont have any detail of the service they started. I need my money back.
Mail id : miss. [protected]@gmail.com
I'm expecting someone to contact me soon