ICICI Direct — demat account charges - fraudulent activity

I have been operating my demat account since a long time and i have been told that no charges will be deducted from my icici account. But recently when i was going through my detailed statement of icici account, there was a deduction of inr. 826.

Upon meticulous checking there is a statement stating the following:-

Dmc/in[protected] dp chgs till oct-17

Its completely fraudulent and i want my money back. Please sir with due respect i urge you to take sincere action at the earliest.
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This is usual way of working in ICICIDIRECT - they debit any charges as per their whims and fancy, without proper notification or justification - even the narration in statement is coded, so customer does not understand what is he/she paying for - if you have other investing platforms to choose from, pls do so as even escalating issues in ICICIDIRECT fall on deaf ears - their Management email IDs are also just dummy IDs which never respond.

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