ICICI Direct — DP CHGS TILL MAR-15'

Address:Bangalore, Karnataka

I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction "DP CHGS TILL MAR-15'---- INR 561.80.When I created the savings account, given Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.This is completely unacceptable and please refund my amount. I never used this account also. My phone number is [protected] and really that is a bad service which provided by ICICI Bank Regards, Naga
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I got call from [protected], and sai calling from ICICI bank. Asking for debit card details including expiry date to transfor money to my account. When I ask, why you are asking all the details, call was disconnected and no response. When I call bank, busy tone continuously.

Don't trust these fake calls and don't give any bank card details..
This is usual way of working in ICICIDIRECT - they debit any charges as per their whims and fancy, without proper notification or justification - even the narration in statement is coded, so customer does not understand what is he/she paying for - if you have other investing platforms to choose from, pls do so as even escalating issues in ICICIDIRECT fall on deaf ears - their Management email IDs are also just dummy IDs which never respond.

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