ICICI Direct — Feeling cheated from ICICI direct representative

Address:

New Delhi, Delhi

Hi There!! I had opened an account on https://secure.icicidirect.com/ for Online Share Trading, one of ICICI direct representative MR. Beslal Kumar who is senior sales manager-Retail came and explain me the plan, about .55% brokerage charge, but he didn't inform me that if I will purchase share up to 6, 400 INR or above then only I will charge by .55% otherwise I need to pay 2.5% or 35 Rs whatever would be lowest. For this reason I charged by 2.5% and I [paid brokerage charge accordingly, now tell me who is responsible for this, I feel cheated by company, I also recommended one of friend to open this account with MR. Beslal Kumar and he is also not aware about the plan. I had made a complaint to customer care, I got 2-3 calls from ICICI direct bot no one is able to solve my issue, I need my deducted money back. Please contact me at [protected]@yahoo.com Thanks, Shekhar