ICICI Direct — Pins noc | |||||
I am a NRI Customer since Past many years with ICICIDIRECT.Recently i took a commercial decision to migrate to another broker to save on transction costs.In this regards i visited ICICI Direct office who advised me ot go to ICICI BANK which i did in borivali and signed all forms they gave.Since then its been continuous chasing sometimes saying this is pending/sometimes that and offlate no is responding.I have escalated my emails to head of service quality both in ICICI Bank and ICICIDIRECT and no one bothers to respond.I am suffering great mental stress as my portfolio is quite decent and i am unable to transfer my shares to another broker till ICICI provides me with NOC.I was assured of NOC by 8th .Then someone in customer service promised a revert by 17th sept nothing happened. I feel i am being penalised and mentally harrassed just because i choose to go to another broker. Was this information helpful? | |||||
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I am also NRI and planned to move out from ICICIDirect to other broker, I am facing the same situation right now. But in my case shares have been already transferred to other broker and closed demat account. But they are making huge delay in closing the PIS account and provide NOC. For past 3 months I am behind them. Everytime when I followup on the service request that is emailed to me they are creating new service request and leaving the old as it is.
Have your problem resolved or is it going on still? Please also let me know when was this happening to you. I am following up since June 2022 and now its going to be september still I did not get NOC. My new broker keeps asking me to produce NOC.