[Resolved] Icici Lombard — about car insurance | |||
I had car insurance policy under icici lombard since last 3 year, but this time i want to use my policy claim .On 27 August2018 my car Swift VDI no. MH17 BG-4455 was submit for the damage work. on1 september18 i have got my car, but seva automobile pvt.ltd.charged Rs-4573/- My policy having ZERO DEPTH cover. your sales executive Mr.KULKARNI from Nashik also told me regarding ZERO DEPTH. I have also called Priyanka mam, insurance head of Seva auto. on no.[protected] but she cant received my phone . near about 7 to 8 time i call on that no. but she cut my phone & upto this date they cant reply me. its very shame full.. I am very thirsty to got information regarding, why Zero Depth claim was not sanctioned because your insurance executive Mr. Kulkarni said me Zero Depth means only processing fees required . at that time i also told him other company installment is only 8000/- & our is 13000/- then he toid the same. at this level they cant reply, its very shamefull I hope will reply & solve my problem as early as possibly.. thanking u!! Was this information helpful? | |||
Oct 8, 2018 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Sep 07, 2018 ICICI Lombard Customer Care's response Dear Ganesh, We apologise for the unpleasant experience. Request you to kindly share your policy/contact details for us to look into it. Regards, ICICI Lombard General Insurance. | |||
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