[Resolved] Icici Lombard — about motor insurance claim | |||
There was a claim of t/w which lunched was 20/08/2019, no-m0t09089726. The name of customer was mithun roy. At the time of the claim lunching thy told that within 24 hours the vehicles will be inspected. But no reply till 23 august. Then i was called further, they replied that if i note a request no[protected] and also give me a mobile number of surveyor. ([protected]). Name md sekh. When i was called him he provide a mobile number mr, debayan ([protected]) and last called him he give me a mobile number of mr soumo ([protected]). The behavior of mr soumo is so bad i preventable to inform you. Was this information helpful? | |||
Sep 30, 2019 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Aug 27, 2019 ICICI Lombard Customer Care's response Dear Sumit, Apologies for the delay and the inconvenience caused. We have made a note of the details and will get back to with an update on the same. Regards, ICICI Lombard General Insurance Verified Support Aug 28, 2019 ICICI Lombard Customer Care's response Dear Mr. Kayal, Thank you for contacting ICICI Lombard General Insurance Company Ltd. We would like to inform you that we have received your concern related to motor claim MOT09089726. Hence we will check the same and get back to you by within 4 working days. In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner. We assure you best of our services. Verified Support Aug 30, 2019 ICICI Lombard Customer Care's response Dear Mr. Kayal, We write this with reference to your concern related to motor claim MOT09089726. We request you to kindly submit the documents such as policy copy, RC copy, tax token, DL copy, adhar card, pan card, estimate, and claim from. Kindly share your contact details and order to assist you further. We assure you best of our service. | |||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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