[Resolved]  Icici Lombard — amount debited but not renewing my insurance policy

Address:560004

Hello
Myself ganesh. I have recharged my jio number through my bhim upi app. The amount is already been debited from my account but the recharge is not done.
The amount was 1964 rupees
Date is 23 may 2018
Time is 01.05 pm
Reference number is[protected].
Kindy help me out and refund my money in my upi account.
I am also attaching the screenshot of that payment.
Regards
Ganesh...
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Jun 24, 2018
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
ICICI Lombard Customer Care's response
Dear Ganesh,

We have noted your concern. Kindly share your contact/policy details for us to check this from our end.

Regards,
ICICI Lombard General Insurance
Complaint comments 

Comments

Dear Sir,
I admitted my Activa 3G in Bhavna Honda Showroom Kharghar.sector -21and they told me that you are eligible to claim the insurance .They makde bill of Rs.7142 Rs...but after fulfil bill the amount deposited in my account is only Rs.3050. My vlaim no is MOTO7590257.
Please explain it...
ICICI Lombard Customer Care's response, Jun 6, 2018
Verified Support
Dear Sir,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
ICICI Lombard Customer Care's response, Jun 6, 2018
Verified Support
Dear Sir,

We write this with reference to your below concern regarding motor claim.

We are in receipt of your concerns and we shall respond you within 4 working days.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.
ICICI Lombard Customer Care's response, Jun 11, 2018
Verified Support
Dear Sir,

We write this with reference to your below concern regarding motor claim.

As per our telephonic conversation held today we would like to inform you that we have reviewed your claim with our senior claims officials and would like to inform you that your claim has been processed as per the policy terms and conditions.

Further, as per our discussion please find the below link for cashless workshops.

https://www.icicilombard.com/cashless-garages

For any clarification you can contact your claims manager Mr.Prashant Kirte: 7045095631 or please feel free to write back to us.

We appreciate your patience and look forward to serve you.

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