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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 38

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C
chetanjain552
from Bengaluru, Karnataka
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Misguided and car damaged

Address:Bangalore, Karnataka

I had claimed for my car and paid rs30000 to the garage, HI TECH AUTO was suggested to me by icici, but instead they damaged my car and the garage people are not responding, icici is also not helping. Car is damaged, key remote is broken and I had to pay rs30000. Planning to file a suit, pls help. [protected]@gmail.com, ph: [protected]...
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A
AbhishekKumarRoy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Claim Settlement

Address:Bangalore, Karnataka

I feel like icici lombard is a big fraud company and is not following ethical practices. I have submitted all the documents required for claim settlement and amazingly they are saying its not meet the requirement and thus harassing me in directly. I have raised grievance and unfortunately the grievance department is also of the same kind i am now stuck. The claim ID No :Claim Number[protected]...
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R
Raju Anbhorkar
from Mumbai, Maharashtra
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Claim delayed

Address:Thane, Maharashtra

Have submitted documents of said policy 4080/PNB-GSM/93905312/00 Lan No [protected] towards LOSS of JOB on 21st June as required, its more than 2 months have been following with them reply is standard "its under process" In my last job i was asked to "QUIT" due to UNDER PERFORMANCE on 18th Dec 2014, But it was verbal as my relationship with superiors were amicable so they have asked me to QUIT rather than FIRING. Last working day was 17th...
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J
jbutola
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim not settled

Address:Mumbai City, Maharashtra

Dear Sir/Mam, My new scooty purchased on 26/06/2014 was stolen from tarun bharat j.b. nagar andheri east on 06/11/2014, from a society in which my friend resides, we were out of station at nasik henceforth i had given the bike to my friend he had parked in the parking lot at night according to him he lost the keys in the scooty or elsewhere the next day the scooty was not there he called me up and rushed to the andheri police station they...
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S
sunny kum ar
from Gurgaon, Haryana
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Motorbike theft claim no. Mot04621363

Address:New Delhi, Delhi

I am feeling very sorry to inform you people that ICICI LOMBARD Insurance Company, services and customer support provided by you are pathetic. Below is the Insurance claim proceedings which happened and despite fulfilling all asking from your surveyor, still you people are fooling me around without providing exact CLAIM AMOUNT. when I will be getting my Claim amount. My bike got stolen on 24/05/2015 from L-44B Malviya nagar Haryana. I informed...
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D
durgesh karn
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Vehicle claim

Mene ek scotty apne dost se liya per mene use apne naam nhi krayai jo chori ho gaya mene FIR kara diya fir unka fir Lombard kar serve karne wala aaya mene use sari baat batai usne bola aap ek stamp paper per type kara do ki usne scoty aapko bechi hai fir aapko claim mil jaega scoty ko chori hue 30-35 ho gye jab mene unke tollfree no per call kark pata kiya to wo bol rhe hai aapka claim "Rejected"kar diya gaya hai mene reason puccha...
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S
sarathyh1
from Attingal, Kerala
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Unauthorized credit card charges

Address:Chennai, Tamil Nadu

My credit card number: [protected]

I was using the above credit card in the year[protected], when i accepted the credit card icici asked me to take a policy in lombard insurance, when i spoke to the agent, i did not agree to auto renew the policy then i stopped using my card after paid all the usage amount

Last week i got a call from ambattur icici collection division (Mr. Sekar) regarding the pending payment...
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S
Sami Ahmad Sajjad
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongful & biased action of ICICI Lambard Surveyor & claim disapproved

Address:New Delhi, Delhi

We are having insurance policy from ICICI Lambard policy no. 3001/98727409/00/000.We had lodged a claim for the front glass windscreen as it was found broken a couple of weeks back. Now to our shock we were informed by T&T Motors that our claim was disapproved by ICICI Lombard on ground that during inspection of vehicle in Jan 15 the surveyor had noted a “Scar” in his report. Lot of mails & concalls have been exchanged in this matter...
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R
RR _Singh
from Bengaluru, Karnataka
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Short claim payment against vehicle insurance- claim no MOT- 04564009

Address:Lucknow, Uttar Pradesh

Dear sir My son Major Siddharth Singh's vehicle XUV 500 Regis no UK 07BF 2126 was insured by the said company under cover note no PT[protected] at the time of purchase in the month of June 2014. The premium then paid by him of Rs 33756.00 was inclusive of Rs. 4392.00 was for zero depreciation benefit as explained by them in case of any claim. In the month of May 2015 the vehicle was handed over to M/s UP Motor Works, pop. Ghazipur Police...
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M
Milind Thakker
from Mumbai, Maharashtra
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Fraudulent Activities, Lies And Lack of service

Address:Mumbai City, Maharashtra

Car : MH 03 AM 5747 Name: Milind Rajen Thakker FIR Status : Lodged at Matunga Police Station Previous Policy (Bharti AXA) - FPV/I1665586/25/07/M12514 - 05/07/2014 to 04/07/2015 - No claims filed Current Policy (ICICI Lombard) - 3001/W[protected]/00/000 - On which Claim has been filed Claim Intimation Request Number: MoT04736389 Today morning i am notified by my car washer that there has been a theft of my deck and that my car...
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C
coolz.sachin
from Nanpara, Uttar Pradesh
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Unecessary delay in Settlement of 2 Wheller Theft Claim

Address:Gurgaon, Haryana

I am feeling very sorry to inform you people that despite being a reputed Insurance Company, services and customer support provided by you are pathetic. Below is the Insurance claim proceedings which happened and despite fulfilling all askings from your surveyor, still you people are fooling me around without providing exact ETA when I will be getting my Claim amount. My bike got stolen on 19/03/2015 from Sector 29 Gurgaon Haryana....
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Address:New Delhi, Delhi

With reference to the above policies, I have already sent cheque no.647469 & 647470 of Axis Bank Ltd at your Badakdev Branch at Ahemdabad, Gujarat on 2.07.2015 But your department have received the same and returning the same with out depositing the same, in this way my policies will be discontinued and ICICI Lombard will be solely responsible for this type of discontinuation of helth policies.Even though i have not received hard copies...
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M
mukhtar_24
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Renewal of Motor Insurance Policy

Address:New Delhi, Delhi

Dear Sir, I was contacted by one of your agent from Telephone Number [protected] regarding the renewal of Insurance policy for my car Swift LXI 2010 model which was going to expire on 6th June, 2015 midnight. Your agent Priya sent one of your executive to collect the cheque for Rs. 6100/- which was duly handed over to the representative on 1st June, 2015. The agent issued me the cover note bearing number PU11895141 and till today...
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C
chackojoe
from Indore, Madhya Pradesh
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non restoration of terminate policy vide no 40341/fpp/76087581/00/000

Address:Bhopal, Madhya Pradesh

I was covered by ICICI Lombard health Care scheme from December 2009. The policy was renewed regularly. The above policy was valid for the period 15th December 2012 to 14th December 2013. During this period I was advisedly admitted in Paras Hospital, Bhopal from 2nd January 2013 to 4th February 2013. After discharge a mediclaim for an amount of Rs. 1, 31, 354/- was submitted along with supporting documents. This claim was rejected on the...
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Mangharam Choudhary
from Barmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vehicle insurance policy name transfer from my company name to my name

Address:Jodhpur, Rajasthan

It was not happen from last Jan 2015 to transfer my name in my vehicle policy, because vehicle transfer in my name but insurance policy still in name of my company, long period myself touch with customer support of ICICI Lombard but they not help and last end they rejected my policy without name transfer in my name,...
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P
patel_jigar93
from Vartej, Gujarat
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0 dep insurance hai phir phi mana kar raha hai surveyar

Address:Bhavnagar, Gujarat

my claim no is MOTO4638770 mene icici lombard me car ki policy li thi 0 ded insurance hai to mere car ka accident hua tha to bhavnagar eternal motors me mene car rakhi to surver ne ha bol diya ki gadi ho jayengi phir 3 din ke bad bola ki itna hi ho or age ka glass nahi hoga pehli bola tha or ab me kaya karu mene toll free me call kiya vaha bat kki use ne [protected] phone pe bat karne ko bol usne bhi javab nahi diya phir brijesh rathod...
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Pramod Karambhe
from Bardoli, Gujarat
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Rejection of Accidental claim by irrrelevant Reasons

Address:Nagpur, Maharashtra

Hi, I have claimed for reimbursement against my health Health Insurance. The reimbursement for accident injuries is in regard to accident that took place on 02 Feb. 2015. I have cashless facility, but the hospital where i had been admitted refused to accept it (cashless) and i had been told that this - ICICI Lombard Health care card is not valid. I have submitted the completely filled reimbursement form along with all relevant document...
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V
VIJAY KUMAR MADAAN
from Mumbai, Maharashtra
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DELAY IN D.O

Address:Faridabad, Haryana

My VW POLO is lying ready for last 4 days at Faridabad Dealer. And the Dealer is not giving vehicle due to non receipt of of DO from your Insurance Co. On 4th June 2015 I recd. A message from icici to contact Mr. SAURAV KUMAR for my Motor Claim No. MOTO4631507. But till date he is not picking or calling back and for last 2 days his phone is going switch off. Why this much delay is made for a very small and undisputed claim...
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N
nuthankumarkasam
from Bengaluru, Karnataka
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IRRESPONSIBLE SERVICE

Address:Krishna, Andhra Pradesh

I DO NOT HAVE TO THE TIME TO TYPE OUT THE STORIES HERE, MY VEHICLE NUMBER IS AP28BV 1797 GIVEN VEHICLE FOR REPAIR AT LUCKY NISSAN SHOWROOM AT VIJAYAWADA, PLEASE CALL ME. THIS IS NON SENSE RESPONSE OF THE SURVEYOR MR. SAI WHO IS TOTAL NONSENSE TO YOUR COMPANY....
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R
Ramesh Singhal
from Valsad, Gujarat
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DELAY IN CLAIM SETTLEMENT BY ASKING PAPERS NOT AVAILABLE AT ALL

Address:Kutch, Gujarat

I LODGED CLAIM AGAINST MY HEALTH INSURANCE VIDE CLAIM REF NO[protected] . I SURPRISIED TO SEE QUERY RAISED "kindly furnish the first consultation paper and all previous consultation papers" WHERE AS FACT IS THAT ALL THE PAPERS FROM FIRST CONSULTATION WITH DR TILL DATE OF CLAIM LODGED ALL THE RESCREIPTION ALONG WITH DIAGNOSIS REPORTS HAD ALREADY BEEN ATTACHED WITH CLAIM. NOW CLAIM IS HOLD, AND KEPT STAND STILL WITH COMMENTS AS MENTIONED...
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