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ICICI Lombard Complaints & Reviews

3.7
Updated: Sep 6, 2026
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ICICI Lombard reviews & complaints page 67

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P
Praveen Chandra Pant
from Sangli, Maharashtra
Mar 20, 2008
Resolved
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COMPLAINT MOTOR INSURANCE: Cover Note No. 53321296 TO
[protected]@icicilombard.com
[protected]@icicilombard.com
20 March 2008

URGENT>>>

Main POLICY NOTE NOT YET RECEIVED INSPITE OF SO MANY TELEPHONIC COMPLAINTS
The Payment has been Made For Insurance for the Period 24 Jan 2008-23 Jan 2009 vide ICICI Bank ac no[protected] ch no. 154701 amount of 15860.00 in favour of ICICI Lombard.
!!!ONLY THREE DAYS (ALL HOLIDAYS) LEFT FOR COVER NOTE TO EXPIRE>>>

1. Cover Note has following Errors:
-Incorrect name of INSURED : CORRECT NAME: SQN LDR PRAVEEN CHANDRA PANT (as against SQN PRAVEEN CHANDER PANT)
-Incorrect Make/ Model/ Seating : CORRECT CHEVROLET TAVERA BS-3 B3 10 STR (as against CHEVROLET TAVERA B3 (M) 7STR E-3)
-Incorrect Licensed carrying capacity (LCC) : CORRECT 10 (as against 07 In cover note).
-Incorrect Cubic Capacity : CORRECT 2500 (as against 2499 In cover note).
-Additional Risks does not indicate No o[censored]n-named persons covered.

2. Corrected policy i.e. Main Policy Contract not received till date. Only 06 days left for EXPIRY of cover note. Agent absolutely not concerned. Now not even responding to calls. Full payment already made and debited. Online Complaint section of ICICI lombard website doesn't have a 'send'/'submit' link. Let alone the days gone by where-in any unfortunate eventuality would have led to a unnecessary complication in claims procedure and relationship due errors in the cover note, NOW EVEN the future seems insecure due non-availability of Main Policy Contract.

3. Indeed, now patience is giving way to Tension, insecurity and Frustration. Another 3 days and my vehicle will be without insurance cover inspite of having a fully paid up premium.

4. Request PROMPT REMEDIAL INTERVENTION. Perhaps some action on the staff is also warranted for the benefit of customers and the company and prevent recurrence.
Please Help.

Praveen
[protected]
[protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved 

lombart insurance — wife name is not correct

i have made call two times, my wife name is not correct but till date i am not getting proper response last 2 month.

urgent — COVER NOT YET RECEIVED

Dear sir

My Air waybill no. [protected] dispatched on 23/10/2008 from ICICI BANK, still i have not received that. It is a DD. Very urgent please kindly see the matter.

regards

Motor Insurance Policy — Policy still not received

I am Sateesh Kumar Tiwari. I approached Reliance General Insurance company for my car insurance. One of their agent approached me (Agency Code/poonam Dixit W/O S.P.Dixit Kanpur Branch) for the insurance of my vehicle (Maruti Alto). we paid the primum through by cash regarding my vehicle (Cover Note No:[protected] And policy no [protected] and til tuday i have note recived my policy .I have been allready complant before two month my complent against give me a refarance no 00025972 but my complant can not shourt out til tuday.please argently looking my matter and do the short out .
I am waiting for your reply.

Regards
Sateesh Kumar Tiwari
mob +91-[protected]
c/o suryanshu auto mobails gandhi nagar rath road orai Distt Jalaun U.P.PIN CODE NO 285001

After a week I received a final insurance copy from Reliance, but to my surprise they gave an IDV of just Rs 247, 289. After I called them and clarified, their customare care staff talked in a very rude way. (Customer complaint no: 448978) and said we cant help you out. I feel I am cheated they charged rs 6526 for a lower IDV. But no listeners.

To common junta, please never ever go with Reliance. They just believe in looting common people.

Name: Rakesh Mittal
[protected]
Read comments

policy never received
Cheque no. 280193 of icicibank account at meerut branch cleared on 30th October 2007 in favour of Reliance General Insurance collected by your agent at meerut for insurance of my flat no. 82 pocket 3 sector 82 kendriya vihar colony noida ...unfortunately policy never received by me nor ur agent responding to any of the query.

urgent — stopped under construction mobile tower in residential area

sir, please find attach urgent massage for stopped under construction mobile tower in residential area of L.D.A.Colony, Kanpur Road, B1-51 Sector D.
regards
c.prakash

COVER — not yet received

Sir,

I am living in Kottayam and my friend send an application for admission in college in Madras on last friday, and the envelop is not received yet and it is an urgent one because if it is delayed the admission of my daughter is in a trouble.

the document no is AN 94321925

THE ADDRESS IS THE FOLLOWING

Advt. Prabhakaran
Kerippattu
Devalokam
Kottayam 686 038
Tel:[protected] /230 9800 /230 2398 /[protected]/[protected]

pls consider it is an urgent

regards,

Prabhakaran

COVER — iam not received

my courier sending from hyderabad. my courier bar code is H79905747 posted on 12/01/11 right now also iam not received.
Details
T.SURYANARAYANA
ANAMIKA COMPLEX
FLOT NO : 8
OPP.HP PETROL PUMP
JIVARAJ PARK
AHMEDABAD
MOBILE NO : [protected]
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    S
    Suvrendu Saha
    from Bengaluru, Karnataka
    Mar 13, 2008
    Resolved
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    I have taken one health insurance policy with ICICI lombard on 20th Feb 2008 over phone, but their executivd booked it as motor insurance policy by mistake. Since then I called up their call centre many times but except only apology no action taken. I tried to talk some senior person, but nobody came on line.
    I then approached thru their online customer conplaints site and got an interaction ID[protected] dated 26th Feb'08 . Almost I am following up everyday by net to customer service head, but not a single response from their side.

    Now I am already debited Rs 2962 towards car insurance which I have not taken at all and another 2 days I am going to loose my IT benifits for not able to take policy under 80 D.

    Please help me to resolve the issue.
    Aug 14, 2020
    Complaint marked as Resolved 
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      J
      jay shah
      from Surat, Gujarat
      Mar 12, 2008
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      Re: Tax Guard Policy


      With reference to the above mentioned details we firstly had called at ICICI Lombard helpline and had been told that the existing policy’s renewal notice has been sent and if not it will be sent in three working days.

      On non receipt of renewal notice we sent a cheque with a letter for the renewal of existing policy at your bank. They are not ready to accept the same nor are they ready to give reason in writing for not accepting the same.
      ICICI and its entire affiliates are known for cheating customers . The intention of the Bank may
      not be so but the outsourced agency which visits customers litterally fool people with hopes
      which are not delivered by the bank. If any individual wants to ruin himself better visit ICICI and
      take there products.
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        Amit Dixit
        from Mumbai, Maharashtra
        Mar 11, 2008
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        Hi i applied for icici car loan the executive told me that without taking insurance from icici lombard i wont get loan approved,i was also offered free insurance from car dealer,icici person said he will handle the issue and i have to take the insurance from icici,later i come to know that he was telling me lie,so i said him not to put my check for debit and return me the same i dont need insurance form icici,i spoke to lombard manager also he said he will send my check in two days i trusted him,but he debited my cheque ,if i dnt have a car how can he charge me for car insurance,car is yet to delever to me,so no chasis number no RTO registration and i have been charged 11221 for insurance of a car whcih i dont own yet
        cheque number:387681
        icici bank ,pune
        Renewed car Insurance Policy not Received -
        Insurance-Policy No. 3001/50148277/01/000-Registration No. TN-22-AR-8347- Due on 7th August 2008- Total Premium
        Rs. 4703/-Cheque No. 000005 dt.[protected] on Bank of India, Madipakkam Branch, chennai-600 091 sent on[protected] Cheque debited in my account - Renewed policy not yet received - Expedite Immediate action
        Reminder:1 (15-sep-2008)

        Renewed car Insurance Policy not Received -
        Insurance-Policy No. 3001/50148277/01/000-Registration No. TN-22-AR-8347- Due on 7th August 2008- Total Premium
        Rs. 4703/-Cheque No. 000005 dt.[protected] on Bank of India, Madipakkam Branch, chennai-600 091 sent on[protected]
        Cheque debited in my account - Renewed policy not yet received - Expedite Immediate action
        We applied (renewed)for my car insurance from 27th nov 2007 to 2008 and paid Rs. 5108/- from ABN Amro bank card for the year from 27th Nov 2007 to 2008.But icici lombard car insurance co fail to issue us insurance policy we mail to the co on 10th may 2008 for policy. But they refuse to issue policy.In the mean time my car took accident and we pay Rs. 18450/- for repairing and again we loose the no claim bonus 35 % of Rs.6228/- insurance charges for the year from 27th nov 2008 to 2009. You are requested to consider the case and arange to issue us total amount Rs. 5108+Rs18450/- + Rs 2180/- Total Rs 25737.80.
        Thanking you
        ABNASH SINGH. Ph No [protected]
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          Mahesh R Shukla
          from Chennai, Tamil Nadu
          Mar 10, 2008
          Resolved
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          Dear Sir,



          I had booked a policy of Critical Health Care from ICICI Bank on 12th January 2008. As per my communication with ICICI Lombard officer, the premium amount will be equated in 36 equal EMI’s, but after giving them confirmation, immediately, they deducted the Rs.6600/- from my credit card limit. I had a communication with ICICI officer regarding terms and condition of cancellation of policy. He told me that if you cancel the policy before 30 days of registration, no charges will be deducted and complete amount will be reimbursed to you in your credit card account. But After confirming the cancellation, a verification call was given from ICICI Lombard to me, in which they did not spoke about any charges to be deducted. When the refund amount came into account, it was only Rs. 2973/- instead of Rs.6600/-.



          Regarding the same I made several complaints to ICICI Lombard and ICICI Bank seniors. The preceding mails can give you an idea about the same.



          I request you to help me and tell me how I can take out my 45% lost money form ICICI Lombard.



          Communications with ICICI Lombard and Bank:



          Fri 2/1/2008 4:36 PM



          Dear Team,



          Please assist the customer regarding Lombard query and inform to customer email ID [protected]@glenmarkpharma.com



          Sincerely,



          Shyam Sunder K

          Customer Service Manager

          ICICI Bank Limited





          -----Original Message-----
          From: Mahesh Shukla ([protected]@glenmarkpharma.com)
          Date: Thursday, January 31, 2008 06:41 PM
          To: Customer Care ([protected]@ICICIBANK.COM)
          Subject: RE: RE: RE: FW: 'ICICILom=[protected]' ICICI Lombard Website - Email



          Kindly give the mail ID of some senior manger level person.



          Thanks & Regards

          Mahesh R Shukla

          Core Team Member ([protected])

          Project - SMART


          [protected][protected][protected][protected]

          From: Customer Care [mailto:[protected]@ICICIBANK.COM]
          Sent: Thursday, January 31, 2008 6:28 PM
          To: Mahesh Shukla
          Subject: RE:'ICICICARE=[protected]' RE: RE: FW: 'ICICILom=[protected]' ICICI Lombard Website - Email



          Dear Mr. Shukla,





          If any debit is done by ICICI Lombard only they have the authority to credit the amount to your credit card account.



          Also we confirm that we will not be able to access your policy details registered by ICICI Lombard and hence we request you to contact only ICICI Lombard.





          Forquicker resolution of your query/request, please write to us through "E-mail Us" facility. This facility is available on the first page of our web site www.icicibank.com, under "Reach Us ".



          Sincerely,



          Joginder Singh
          Customer Service Manager

          ICICI Bank Limited





          -----Original Message-----
          From: Mahesh Shukla ([protected]@glenmarkpharma.com)
          Date: Thursday, January 31, 2008 04:46 PM
          To: Customer Care ([protected]@icicibank.com)
          Subject: RE: RE: FW: 'ICICILom=[protected]' ICICI Lombard Website - Email



          What do you mean by this? State clearly.



          Thanks & Regards

          Mahesh R Shukla

          Core Team Member ([protected])

          Project - SMART


          [protected][protected][protected][protected]

          From: Customer Care [mailto:[protected]@icicibank.com]
          Sent: Thursday, January 31, 2008 4:44 PM
          To: Mahesh Shukla
          Subject: RE:'ICICICARE=[protected]' RE: FW: 'ICICILom=[protected]' ICICI Lombard Website - Email



          Dear Mr. Shukla,



          We regret any inconvenience caused to you.



          If you require any further clarification, please write to [protected]@icicilombard.com



          For quicker resolution of your query/request, please write to us through "E-mail Us" facility. This facility is available on the first page of our web site www.icicibank.com, under "Reach Us ".



          Sincerely,



          Joginder Singh
          Customer Service Manager

          ICICI Bank Limited





          -----Original Message-----
          From: Mahesh Shukla ([protected]@glenmarkpharma.com)
          Date: Thursday, January 31, 2008 11:16 AM
          To: Customer Care ([protected]@icicibank.com)
          Subject: RE: FW: 'ICICILom=[protected]' ICICI Lombard Website - Email



          Dear Sir,



          My Card number - [protected]



          Thanks & Regards

          Mahesh R Shukla

          Core Team Member ([protected])

          Project - SMART


          [protected][protected][protected][protected]

          From: Customer Care [mailto:[protected]@icicibank.com]
          Sent: Thursday, January 31, 2008 12:14 AM
          To: Mahesh Shukla
          Subject: RE:'ICICICARE=[protected]' FW: 'ICICILom=[protected]' ICICI Lombard Website - Email



          Dear Sir,



          Please provide to us your complete 16-digit credit card number to assist you.



          For quicker resolution of your query/request, please write to us through "E-mail Us" facility. This facility is available on the first page of our web site www.icicibank.com, under "Reach Us ".



          Sincerely,



          Joginder Singh
          Customer Service Manager

          ICICI Bank Limited





          -----Original Message-----
          From: Mahesh Shukla ([protected]@glenmarkpharma.com)
          Date: Wednesday, January 30, 2008 11:51 AM
          To: [protected]@icicibank.com ([protected]@icicibank.com)
          Subject: FW: 'ICICILom=[protected]' ICICI Lombard Website - Email



          Dear Sir,



          As per mail from Mr. Jayraj Lokhande, Rs.6600/- amount premium was not deducted from my credit card account. But I have confirmed from ICICI bank customer care, that premium of Rs.6600/- deducted from my account on 12th January 2008. You can trace the record. Also after cancellation of my policy 4065/CCSM/01262465/00/001, 55% charges were deducted as a cancellation charges and only 2970/- was refunded to me by ICICI Lombard. If you check the cancellation confirmation call record of mine, your officer has committed that no cancellation charges will be deducted from you. Kindly look into the matter and suggest me what can I do now???????





          Thanks & Regards

          Mahesh R Shukla

          Core Team Member ([protected])

          Project - SMART


          [protected][protected][protected][protected]

          From: CustomerSupport [mailto:[protected]@icicilombard.com]
          Sent: Monday, January 28, 2008 3:16 PM
          To: Mahesh Shukla
          Subject: RE:'ICICILom=[protected]' ICICI Lombard Website - Email



          Dear Customer,





          This is with reference to your mail,



          We wish to inform you that your policy 4065/CCSM/01262465/00/001 was booked under the EMI option having net premium of Rs. 6600.00/- & the same was equated into 36 months of installments.



          Further we wish to inform you that as per our records total policy premium was not deducted from your credit card.



          If you need any further assistance, please feel free to write to us and we will be glad to assist you.



          Assuring you of best our services, always



          Warm Regards,



          Jayraj Lokhande,



          Customer Support Team



          ICICI Lombard General Insurance Limited

          Date : 25.01.2008



          Dear Customer,



          This is with reference to your mail,



          We wish to inform you that your policy 4065/CCSM/01262465/00/001 was booked under the EMI option having net premium of Rs. 6600.00/- & the same was equated into 36 months of installments.



          Further we wish to inform you that refund of Rs.2973/- has been processed on your credit card as per the policy terms & conditions.



          If you need any further assistance, please feel free to write to us and we will be glad to assist you.



          Assuring you of best our services, always



          Warm Regards,



          Jayraj Lokhande,



          Customer Support Team



          ICICI Lombard General Insurance Limited





          Mon 2/4/2008 1:01 PM

          Dear Customer,



          This is with reference to your mail,





          We wish to apprise you that for further please get in touch with the nearest ICICI Bank credit card division or write an e mail to [protected]@icicibank.com.





          Further we wish to inform you that as per our records your policy 4065/CCSM/01262465/00/001 was booked under the EMI option having net premium of Rs. 6600.00/- & the same was equated into 36 months of installments.





          Further we wish to inform you that as per our records total policy premium was not deducted from your credit card.



          If you need any further assistance, please feel free to write to us and we will be glad to assist you.



          Assuring you of best our services, always



          Warm Regards,



          Jayraj Lokhande,



          Customer Support Team



          ICICI Lombard General Insurance Limited























          Thanks & Regards

          Mahesh R Shukla

          Core Team Member ([protected])

          Project - SMART
          Aug 13, 2020
          Complaint marked as Resolved 

          ICICI Lombart - Vehicle Insurance — insurance claim

          Car of my friends was theft by some undignified person, it was insured by ICICI Lombard, more then six months expired no response from insurance co. receive despite all relative documents had been sent to them as per their instructions followed by registered notice and legal notice both notices with registered AD and AD return with duly sign by recipients.

          Please help


          [protected]@gmail.com

          address 59 shatabadi enclave,
          nathanpur Nehru gram road,
          mussooriee by pass road,
          jogiwala,
          dehradun,
          uttrakhand.

          Ph [protected]
          Cell - [protected]

          .
          Dear Sir/Madam,
          I have done a ICICI Lombard Health INsurance policy on January 2007. my policy no.is 4034/FNP/01821725/00/000.
          I may request you to kindly send me the papers which i need to submit for tax benefit.
          Kindly send it to my email id.
          Thanks in advance.
          Regards,
          Niranjan Panigrahi
          phone no:[protected]
          Sir

          I am going to inform you that i want to cancelation my policy which no is 4065/CCSM/01317218/00/000.

          Please cancel that policy as soon as possible. I do not want that policy. Please relise me.

          Thanks
          Nihar Ranjan Pradhan
          Dear Sir,
          sub:Adress wrongly printed
          ref:PL no:4034/FPP/03558815/00/000
          I had recieved my policy on 13/5/2008, when i went through it i found that my address is wrongly printed, my actual address as under
          MOHAN SHETTY K.B.com.
          sales tax practitioner
          1st floor, Venkatesh Bhavan
          P.M. Rao Road, Mangalore
          PIN-575001
          Ph:[protected]
          Mobile:[protected]
          please consider the same and do the needfull
          Dear Sir,
          This is Murali, Iam going to take policy from icici Lombard . Like mine, wife, farher only for three mumbers .Which policy best for us. Pls My budjet is below 1500/- for per head. and i want to know polict total amount . Pls let me know .

          Thanks
          Murali
          [protected]

          ICICI Lombard Gen Ins And ICICI Lombard Gis Ltd 24 — non cacellation on th efirst stated policy.

          During the period i was hammered into submission of accepting the ICICI Lombard GIG INS, to get rid of them and as it involved a small amount I okayed it.
          Gradullay after a few instalments i was offered another policy ICICI Lombard GIC LTD 24 (God knows what all that means), I told them that I have already have one policy and i am not interested for this at all, again as atated i was again cornered into submission but on one condition that the earlier policy will be cancelled. But to my dismay deductions for both of these policies are in process. I sent an email to ICICI under whose banner this well organised meticously planned cheat and fraud is carried out must be appreciated for you complain to either one of them they guide you to the other and thud begins the game of to and fro till miserably the period lapses and you take up a damn care attitude and let it go giving these cheats more strength and courage.
          one mr Rahul at the mumbai office used to call up with a rider if you have any problems please call me, you call and the message you get is there is on one with the name or please refer the dept you want etc. WEll in all cases you are the looser.
          In a nut shell i want my money back and the bloody policies cancelled.
          If you could enlighten me please do. It helps a lot.

          ICICI Lombard GIC — DELIVERY PROOF

          I sent Courier on 01/08/08 to Mumbai, provide proof of delivery
          hi Mukesh
          they will not refund you your amount
          try bob card its best, for icici i request to spend the amount of rs.6000 and dont pay the amount, rest i will handle when the recovery person some to you
          regards
          Manoj
          I have requested for the cancellation of my health insurance policy.My interaction id is[protected] for the cancelllation of the policy.I shall be highly oblized if you kindly return the money for the policy.

          Thanks & Regards
          Subhashis sinha Babu
          Hi iam Manjula here, I want to raise a complaint against 2 person, those people are from Chennai branch who called me and his name is Shekar he did not give proper information about the product and the amount is deducted from my credit card without my knowledge, and when I called to enquire about this a lady did not respond to me properly she disconnected the call, and that person contact number is[protected] and this is not the right way of selling the product without knowing the process knowledge, and iam really disappointed with this, and please see that the same it doesn’t happen with the any other customer . Kindly revert back.

          ICICI Lombard G. I. C Ltd — Pending of P.F from last 8 months

          Dear Sir,

          Myself is Bhavin Darji and i was working with ICICI LOMBARD GIC LTD. i have joined this organization on 17th January 2007 and i had left on 23rd January 2008. i have submitted my p.f form to the organization. But still my p.f is pending and when i have contacted HR person, they have rudely behaved with me..i have also contacted the higher authority of ICICI LOMBARD GIC LTD for many times, but the result is same...now i feel myself helpless and alone...i am tired of begging my p.f to them...
          My employee id is 86427 and my p.f no. is MH/45493/6396...i want to withdraw my p.f ...

          pls help me and take some strict action on them...i hope you will help me out from this problem...

          i am waiting for your reply...pls do needful to me...

          Regards,
          Bhavin Darji
          [protected]
          This is Vikas, I'm working with Kale Consultants Ltd.There is a agreement with ICICI Lombard Helthcare.Kale has provided the Policy number for each employee. I also got the policy card for four persons which I have mentioned but I have not mentioned my baby girl name ( She was not completing her 03 months).

          My baby girl got admitted for 05 Day's & she complete the 03 Months as on first admission date.
          e.g Born date is 30/06/08 admission date is 30/09/08 - 05/10/08.
          As per ICICI Lombard Helthcare rule patients will complete there 03 months.
          Please let me know is she eligible for mediclaim re-embursement.

          ICICI Lombard General Insurance Ltd — i didn't apply for policy they send and blocked the amount in my icici bank account

          sir,
          I would like to cancell my policy no: 4034/FPP/04024260/00/000. BECAUSE I DIDN'T APPLY FOR THIS, (ALREADY I HAVE PARAMOUNT HEALTH SERVICE PVT LTD., POLICY NO[protected] THE AMOUNT IS BLOCKED IN MY ICICI BANK PREFERRED CREDIT CARD NO: [protected].PLS RELEASE THE AMOUNT, I WON'T USING THE CARD AND THAT CR.CARD WILL BE SURRENDER TO ICICI BANK .TAKE IMMEDIATE ACTION.

          REGARDS

          KALIDOSS.S
          One person Aiswarya called from ICICI Lombard Health insurance Chennai branch[protected]. She explained me a policy but I am refusing for the same. Atlast she said that we will deduct the amount only after your confirmation of the policy. Also if I not liked that after receiving the documents she can cancel the policy without any charges. Once I received the documents, I dont want to have that policy so I contaced in the same number but now they are telling that department is of EMI not a lombard and refused to give the lombard number also. There is no contact details available of the manager also. I have given the email to their customer care but also there is no response.

          Creditcards — Deactivation of charges included on general insurance of icici lombard

          this is to inform u that with out my approval Rs-5800/- has been blocked on my credti card in sep-2008, after giving request in your near branches, blocked amount has been released in Nov-2008.From last two months charges on that policy amount had lieved upto rs-1992- I am not responsible for this charges and except this loan amount i had paid all other transactions amount which i had done through my credit card.Pls look after this and take out the charges from my statement.my payment date is on 16th nov 2008, so please provide me the solution as soon as possible.
          Sir

          I am going to inform you that I want to cancellation my policy, which no is 4034/FPS/04318814/00/000.

          Please cancel that policy as soon as possible. I do not want that policy. Please relise me.

          Thanks
          J.Balasundar

          ICICI LOMBARD/Health card policy — Disapointed of ICICILOMBARD

          Hi,
          i HAVE TAKEN HEALTHCARD POLICIES FOR MY PARENTS. the process is through creditcard. While policy start time the blocked the whole amount in my credit card..monthly monthly i have to pay EMI..amount for two cards, for card one i paid emi for almost 1 and half years, for card 2 i paid almost 5 months.Now i placed an reequest to cancel the policies, for that ICICILOMBARD is telling that for card 1 they blocked 60% amount for past 1 year and then now they are ready to cancel the policy but, In remaining 40% of that amount they will take 75% for cancellation charge.And for card 2, I paid EMI only for 5 months, this period is lessthan 1 yr so then will take another 5 months EMI for cancel this card2.
          This is how they are telling...

          see regarding my health card policy cancellation...
          i was totaly disappointed

          simply they may tell " WHATEVER THE AMOUNT TAKEN IS ALREADY PUT INTO THE STOMACH, U MAY NOT GET ANY REFUND I[censored] CANCEL THE POLICY " . they are makeuping to tell that truth..
          The GREAT MISTAKE I DID WAS TAKEN POLICY FROM ICICILOMBARD.

          already i faced the problem... that i got 2 confirmation of policy taken time... they blocked twice 12, 000 in my creditcard. at that time i made a call to you people... i dont got any response.. still i am not getting that amount itself refund...
          Again they are telling that no refund because of cancellation...
          Very good... this is the way they are making the CUSTOMER as FOOL ?////////
          sir

          First health cheakup copun I was not use it now I want to use health cheakup copun.now you pleas send copun
          R.NARSIMHA MURTHY & N.GEETHA
          POLICY NO 4034/FPS/03068339/00/000
          last dec-08 i receive credit card.on jan10th call from icicibank chennai.one person call mr sakthi(team leader) he said congrats, ur selected credidcard person for loan.the amount is 6lks. i really shocked. after he told to me ur getting this money coming days. after he told ues this money ur buisness. i really confused this matter. after i said ur giving correct information.after one hour i realize he cheated to me. on 11 th of jan call on urs 1800 number and say please relese my amount on creditcard.till on 16jan nobodys take action. iam wating on only 3 or 4 days only.otherwise ill take legal action against ur service and ur bank person.reply soon as early as possible. thank u.
          my wife reced phone call in march 2007 asking her to give to take insurence policy [health ] my wife said she is not interested in the said policy.the caller insisted her to take the policy as he has already discussed with me. the statement given by the caller was not correct as i was not in india. the said caller made the policy forcibly and debited my creit card.


          immediatly my wife called customer care and requsted to cancel the policy accordingly the policy was cancelled by icici Mumbai office vide endorsement for short period cancellation dated 22 03 07 accordingly premium was credited in my credit card in april 2007.


          after checking the statements it was fond that icici lombard had made another policy in my name for the period iwas not in the country.which we never requsted i was on govt. of india mission abroad.

          this amounts to fraudlent practice adopted by some representative of icici which can be proved on relevent records [passport entries other documents etc.]


          even phone calls were made to customer care by my friends in india not to release payment to said policybut without any action fron icici

          from the records it can be seen ihave been visting various offices in noda and delhi for last 4-5 months ruqusting to refund the amount in my cedit card but action still needs to be taken by icici


          In view of the resons explaind above and the clarifactions given below:

          on phone it was not known about the formation of policy caller of icici forcibly made the policy

          immediatly we requsted for cancellation of policy the policy was cancelled by icici


          at the time of cancellaton we requsted for canellation of policies made by the caller of icici and never asked to retain any of the policies

          the policy numbers are twenty digit numbers which were not communicated to us in short perod of cancellation .in fact we requsted icici to cancel the policies without specifying any policy no.

          the intentions were very clear we never wanted to retain any of the policies.inspite of repeated requstes

          icici did not pay any attenton to cancel the second policy and refund the amont of premium in my credit card

          imay inform you that ihave incurred considerible amount tosettle amicabbly



          I would again requst. to do the needful and reverse the entries in my credit card in spite of the fact that credit card division was asked not release the said payment and requst. was also made to cancel the policies as we never asked to retain any of the policies mentioned below from the one


          policy no:4034FNP1987843000
          4034FNP1987844000



          ravinder kumar ganjoo

          ICICI Lombard Health Insurance Co. Ltd — Worng Policy Issued & Two Times Premium Charged

          Dear Sir,

          Now They are telling me that the amount is for two year . if you want cancel the policy then we will deduct the amount 50 % of total amount.

          they have done mistake ( charge me two times amount ) for that there is no punishment if customer is going to cancel the policy then company will deduct the 50 % amount. This is highly harassment of me .

          1- 4034i/FPP/04401239/00/000 ( Prabhat Kumar Bansal, DOB 15/07/72 )
          2- 4034i/FPP/04401240/00/000 ( Preeti Bansal, DOB 01/07/75 )

          As per our telecon between me & your sales executive regarding health policy, He told me that there is a Health plan for your Family & premium amount will be monthly basis Rs. 390.00 & 310.00 if you are having ICICI credit card without any others charges thats why I have given my card information to him but he cheated me & have done the transaction against another plan which is I am not affordable & understandable, why he have done four nos. of transaction against, which policy & who is Policy holder for transaction done on 29/01/2009, I think is taking the money from somebody else. Please let me know his details also .

          1-28/01/09 ICICI Lombard Health-24 Rs. 8290.00
          2-28/01/09 ICICI Lombard Health-24 Rs. 6732.00
          3-29/01/09 ICICI Lombard Health-24 Rs. 8290.00
          4-29/01/09 ICICI Lombard Health-24 Rs. 6732.00

          Now total outstanding is RS. 32340.84 including late fee, Interest Charges service Tax because of you why I should bear this amount & Mentally Harassment also & I am wasting my time to write you & call most off time your server busy/under maint .

          I have enclosed the Credit card statement for your knowledge & take necessary action, Refund my total amount to my credit card ( [protected] ) with in 24 hrs otherwise I have to take other action also.

          Request No. 9030936 & 9030938

          Regards,
          Prabhat Bansal
          14/1, Lal Quater
          Nr. Lohia Nagar, Ghaziabad-201001

          [protected]
          dear sir

          pls look into this matter on urgent baisi

          regds
          Prabhat
          I have lost a vehichle which was hired to a travel company. Even the company is closed and iam unable to trace it. now i want to claim for insurance which is getting elapsed in another 1 week. i want to know whether i have to file a FIR for personal vehichle lost. I have earlier filed a complaint with police against the company and i would get the nontraceable report . I wanted to know whether with that report will do or else i will have to file an FIR for personal vehicle lost.
          Dear Sir,

          I had booked 3 policies(jagadish vadlamani(me), venkata Lakshmi(mother), Ramachandra rao(father)) of Critical Health Care from ICICI Bank on 12th December 2008. As per my communication with ICICI Lombard officer, the premium amount will be equated in 24 equal EMI’s, but after giving them confirmation, immediately, they deducted the Rs.6, 732/-, 14, 713/-and 14, 713/- from my credit card limit. I had a communication with ICICI officer regarding terms and condition of cancellation of policy. He told me that if you cancel the policy before 30 days of registration, no charges will be deducted and complete amount will be reimbursed to you in your credit card account. But After confirming the cancellation, a verification call was given from ICICI Lombard to me, in which they did not spoke about any charges to be deducted. When the refund amount came into account, it was only Rs.6, 732/-, 14, 713/- instead of Rs.6, 732/-, 14, 713/-and 14, 713/-.

          I am paying since 4 months for both the policies (jagadish vadlamani(me), venkata Lakshmi(mother)) as i should for only.
          please return back all my money as i am in trouble and i don't want any kind of policy. please provide us the best best customer service as ICICI bank captured name, don't lose this.

          Thanks & Regards
          Jagadish vadlamani
          Dear Sir,
          I have recieved a insurance card of ICICI Lombard Health Insurance in the month of April 2009 my policy no. is 4016/0003104 IL/UP/1594294 for plan period 31.03.2009 to 30.03.2010 Barcode 1284426. I came to knew that this is my renewal card and I have already insured under your health insurance scheme with effect from March 2008. I want to inform you that I did not get my original health card during March 2008 to 2009 meanwhile I was seriously injured in a accident and my one leg had been cut.I was contact at your local office at Varanasi medical claim but they did not get any help and reject my claim saying this "you have to present your original card of 2008-09 then we will recieve your claim for that period". So I am requesting you to please inform about my original insurance card for the period of 2008-09 and kindly send me a physically copy of insurance card so that I can filed a claim. It is also tell me that what benifit I am intitle to get under your scheme. I also inform you that I am very poor & I have four daughter to marry so please help me.
          Your kind co-operation will boon for my family.
          Thanking You

          icici lombard general insurance ltd — 2nd payment not recevied

          Hi,

          This is D Naresh, I have not received my PF 2nd payment Amount from past 6months. I have called to Bangalore office to n times but their is no response on the telephone no's[protected] & [protected]) kindly sanction my PF amount as soon as possible. My details are mentioned below.


          EMPLOYEE NAME : DUSA NARESH
          EMP NO : 136349
          PF NO : KN/35224/115720
          BANK A/C : [protected]
          BANK NAME : ANDRA BANK



          Thanking you,
          Yours faithfully,
          Naresh.
          Ph no([protected])

          ICICI Lombard GIC Ltd. — Theft claims cheque not recieved

          Daer,
          My complaint is one vehicle purchase Bolero Xl R.C. No.CG10/F5296,E.N.-GA84D11226,CH.NO.MA1WF2GAK82D29975.Vehicle insured by icici lombard gic ltd.Policy no.3001/5400/2707/00/000.My vehicle theft on[protected].Claim cheque till date not recieved please action for this case.

          Plz take it seriously,
          Bisuha ram sahu
          [protected]
          hello sir,
          Mai sitarganj se aap ko aap ki rudrapur (u.s.nagar) uttrakhand branch employee (usm) mr. rohit nagpal ka custmer ke sath missbehave company ke image dawn kar raha hai, so maine apni factory ka insurance premium ab kabhi bhi aap ki company mai nahi jayega
          i hope aap rohit par action lenge
          thanking you
          anil arora

          icicilombard gic ltd. — theft claim cheque till date not received

          Dear sir/madam,
          My name is Mr.Bisuha Ram Sahu.My vehicle Bolero XL 10STR Registration no.CG-10/F-5296,E.n.GA84D11226,C.n.MA1WF2GAK82D29975.Vehicle insured your company icici lombard gic ltd.
          Policy no.3001/5400/2707/00/000,My vehicle theft on date[protected].I have also complaints call center
          complaints no.[protected].Till date theft claim cheque not received. please solve my case.

          plz suggest warm regards,
          bisuha ram sahu
          [protected]
          hi friend,

          the ICICI Lombard Health insurences is very frud policy they donot do anything. I was also suffer from this policy. I called so many time and mailed also.

          I suggest you donot get any fund back. donot waste time to calling and mailling
          and new peple donot open this policy

          with regards
          Hi,

          Sub: Claim for not getting the benefit of clashless benifit
          Ref:4034FPS2626738000


          This is to inform that the above mentioned policy number, I had submitted my claim form with the details and the prefered documents to the concerned department in the month of September 2009 and for the same a query had been raised and for the same i had submitted the prefered letter from the hospital in the month of october 2009 after which i have not got any sort of the update and whenever i do call the toll free number i get the same reply that the documents are in the varification department and in the expert pannel, and inform to get back after a week, now it is almost 4 months completed and i dont belive that the documents are still been varified, and even i had sent some mails to the mail Id which the call center had provided and i did not get any reply for the same.

          So i request the right persons to attent to the call history and resolve the same at the earliest and if any further claraffication is required do try to reach me for the same.

          reguards,
          Raghu

          ICICI LOMBARD GIC — SALARY MONTH OF NOV 2010

          EMP==========401285
          NAME=========DATTATRAYA K GHODKE
          LOCATION=====BEED
          DOJ==========10JUL2009
          DOB==========15AUG1980
          DESIGNATION==ASSOCIATE
          DEPARTMENT===07PMB
          I want to cancell my ICICI Lombard policy & this is my policy no 4034i/FPP/03004023/01/000 & because of the customer care people are giving good support in credit careds deparment & ever month they are not senting the bill properly for my address & putting me the late free charge & so i want to cancell my policy & known i am not having any kind of job to make the payment for the policy & i will make full settlement & pls sent reply for this mail id [protected]@gmail.com.pls kindly check and do the needfull.



          srinivasan.nl
          Thankingyou
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            A
            asotha sripathy
            from Pune, Maharashtra
            Feb 22, 2008
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            sir,

            ansari of the telemarketing dept has opened a policy in my name without my confirmation and an amt has been debit towards insurance without my knowldege as what policy it is and for what amount and the mode of payment yearly or monthly or quarterly etc.. spoke to customer support staff but they say will call back in five min but no response it is a offence and i dont want a policy and also charges to come to my credit card account.

            asotha
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              A
              Ashish Sharma
              from Hyderabad, Telangana
              Feb 18, 2008
              Resolved
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              Resolved

              Dear Sir,
              This is Ashish Sharma I had applied for an ICICI Credit Card, at that time I got a call from ICICI Lombard department in which they gave me some details of the Insurance Policy. I never needed that policy and now they have forcibly imposed that policy on me by charging it from my Credit card. I never gave any written consent for that policy neither did i signed any document for the same

              The way their Customer Support executive explained it nothing was audible and clear at my end . Without even getting a proper response from my side he disconnected the phone. And he never told me that I dont even need to sign a document or read the policy details.

              I presumed that atleast the Bank will send some executive or post me some details about the insurance policy and I will sign and give it back if I like it. But nothing like that happened and now they have issued me a policy without even showing me the details of it.
              I have received a photocopy of the same policy on thursday(14th-Feb-2008) and at the same time I called their Customer Support to Cancel it as I dont need it, as that was the first time that i had gone through the details of policy and no man with a thinking head will accept that kind of policy.
              And now they are saying that If i get it cancelled

              They will charge 55% of the amount without even receiving the actual policy.

              So sir I feel they are really fleecing the customers by unnecessarily issuing policies without taking any written consent and without giving any details of the same and in a way denying the right of rejecting the policy by charging a hefty amount. So sir I would really appreciate i[censored] can get me out of this all loose sitaution and get this policy cancelled without any more harrasment and financial loss .


              Policy No:- 4065/CCSM/01267762/00/000
              Aug 13, 2020
              Complaint marked as Resolved 
              about me:
              Low Cost Travel Insurance
              OR
              Visitor Insurance Worldwide



              Hi Everyone
              I m naveen kumar From MCIS(Multichoice Insurance Services).

              I m working with all the leading travel insurance companies in USA.
              Our Company website is www.insurancemultichoice.com
              I provide Visitor & Life insurance Worldwide at very Lowest & comprehensive rate From U.S. Based Insurance Through different Insurance Companies.This Company(MCIS)Provide Visitor Insurance At very Low Rate I will compare with ICICI Lombard General Insurance Company Ltd. Which Give Travel Insurance Very Much High rate & Less Benefit Than My Companies why is this better Bcuz Due to following Reasons:
              1.These company Provide Online Insurance Plan Through U can buy
              Online Insurance After Buy Insurance u receive a PRINT ID CARD through u can also show this ID card To the doctor through which doctor will contact insurance company if doctor doesn’t contact insurance company u can also Pay the Bill to Doctor after that Company willl Pay u.u can send the Bills to Company they will give u Money Back
              2.In other Companies Just Like ICICI LOMBARD The Processing time to buy Insurance they needs 4 or 5 Days time.
              3.Benefit of My insurance companies See that Below Links & Compare It with ICICI Lombard General Insurace LTD.
              http://www.icicilombard.com/app/ilom-en/personalproducts/Travel/Individual_Overs...
              http://www.insurancemultichoice.com/vis-ins/compare-bestplan-1.html,
              4.You can Start the insurance plan Immedatiely through My website
              www.insurancemultichoice.com56559

              if Any want to join My Insurance Company to grow ur business Worldwide U can click on this Link
              https://www.imglobal.com/producer/contracting/index.cfm?mga=56559
              And fill the Form i[censored] have any problem call me [protected] At any time.There is a need To join this business U must Have ur PAN NUMBER(TAX ID FOR INCOME TAX).i[censored] don’t have PAN NUMBER u can’t join My Worldwide business.i[censored] find some problem in filling the form on my link u can email through these 5 things
              1.UR FULL NAME
              2.UR COMPLETE HOME ADDRESS
              3UR CONTACT NUMBER
              4.UR PAN NUMBER
              5.UR EMAIL ID
              In this Form U also Click The Individual.
              AFTER FILL THE FORM WITHIN( 24 HOURS) u must receive a receive email on ur email id from imglobal.com i[censored] don’t receive any email u can also contact me on [protected] at any time. u will open to this email and verify ur identity after that My producer Mr. Dharmesh Verma(In California, U.S.) will make ur website free of cost just like my Website with in 5 days.After that u can sell insurance through ur Own website.after that we will provide u training on yahoo messenger or rediff messenger or google talk(whichever u can come online).i[censored] have any question regarding this u can email me at
              [protected]@yahoo.co.in
              [protected]@yahoo.co.in
              I[censored] want to expand ur business fastly u can recruit ur businesss through travel Agents(Who Gives(sells) Air ticket).

              Naveen kumar (MCIS)
              {Mutichoice Insurance Services}
              [protected]
              lowcosttravelinsurance.blogspot.com
              Insurance Plan On website these U.S.
              Based Insurance Company
              Multi National Underwriters®(mnui.com)
              Interational Medical Group®(imglobal.com)
              Seven Coverners(sevencorners.com)

              I[censored] ask some Questions From My Producer
              U can also email him [protected]@yahoo.com. Plz u must say abt me.
              How Much Commision Did u get From the Company
              In Starting ur Commision is 10% for Only ur Short Term Plans & 15% for Long Term Plans.d i[censored] Recruit to this Businesss 10 more People We will Increase ur commission By 1%
              i.e. 11% on ur Sale & 1% on ur recruited people.This Is compulsory all the Income come in US($).there is no income Limit.
              If any one wants to link Exchane with our Website
              www.insurancemultichoice.com plz contact me first then I will Help in Link Exchange.
              Bye
              Email : [protected]@yahoo.co.in
              Thanks
              MCIS Multichoice Insurance Services
              Ph: [protected]
              Website: www.insurancemultichoice.com56559
              ICICI is still continuing to do this. I do not know how many people they are going to cheat.
              They still keep cheating and robbing the common man.

              My sympathies as I was also affected an no action has been taken in spite of me asking and calling people several times.
              The worst cheaters . Robbing public money is their motto.

              They are white collar criminalsICICI is still continuing to do this.

              Why no action is being taken in India. Ashamed of ICICI
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                A
                ashokakey47
                from Hyderabad, Telangana
                Feb 14, 2008
                Resolved
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                Resolved

                I want to cancell the Voice recorded health insurnace card payment for 3000000,insurance
                they charged 7253-00Premium to my cr,card a/c.
                so Please cancel the transaction because they can not provide any information about card and i dont want that health card . So that will be cancelled immediately. my Card No. [protected].
                That transaction is not at all valid to me.
                thanking you,
                your Aniganti Ashok.
                Voice Recorded should cancell and this written
                complaint take into account.
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear sir,
                last month with telephonic call spoke to one mr.kapil regarding the health insurrance, mr kapil assured me that iam receving my bond with in week, so far iam not receved, if iam not receving in a week i am not intresting in your insurrance.

                Health insurrance policy no-4034-FFH-W[protected]

                thanking you
                Hi,
                Iam gvsr murthy father of mr kiran kalyan chakravarthy who is working with wipro in Australia(melbourne)is in a possession of policy for parents health . i am unable to enjoy that facility because o[censored]naware of the process to claim pl let me know further in this matter
                truly yours,
                GVSR Murthy.
                01/04/2009
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                  S
                  Sanjay Shiyalwala
                  Feb 13, 2008
                  Resolved
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                  Resolved

                  Dear sir,

                  I have opted for Insurance for ICICI Lombard for my wife and daughter for which I was suppose to receive the Insurance ID Cards. For the above the payment was collected by ICICI Lombard from my Barclay Card (Auto Transfer). This was done before 3 months and till date I have not received any Insurance Cards or Policy for the same from ICICI Lombard. On calling ICICI Lombard as per them the Insurance has been cancelled and on making inquiry with Barclay Card whethere the Insurance has been cancelled from their end, they are not responding the same. Instead each mails they are asking me to provide my Credit Card number and telephone number, which I have submitted 2 - 3 times to them. As of today I have send many mails to Barclay Cards but no one has solved my queries.....
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    K
                    Kavitha Gokul
                    from Delhi, Delhi
                    Feb 11, 2008
                    Resolved
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                    Hi,

                    My parents raised a request to cancel one policy a year back and they were following up with ICICI lombard for more than a year. It didnt happen. THey were just fooling them saying that it iwll take 11 days to process. The standard reply that they have. Whenever you call, they say 11 days and that 11th day will never come for them. So i was personally following it up. Iam working in ibm and ICICI lombards thinks that they could fool any people around and even people working in such big concerns.they should think what would happen if we file a case.
                    My policy was cancelled after long time and when i asked them regarding the refund, they told me that hte cheque is despatched. But when u ask them the cheque details, they are not able to give anything, even the cheque number . They again say it would take another 11 days. I never thought ICICI lombard is such a big fraud company. I have still not got my money back and the latest reply i got is it would take 11 days to process. So i have decided to file a case as they take customers requests for fun.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    ICICI Lombard — Worst ever i have seen

                    All,
                    I just want you guys to make aware of not going for any ICICI Lomabrd Heatlh insurance as its the worst i have ever seen
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                      KAILASH SEKHAR P
                      from Pune, Maharashtra
                      Feb 7, 2008
                      Resolved
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                      ON 18th SEP 07 I HAVE TAKEN A HEALTH INSURANCE MEDICLAIM POLICY(POLICY NO-4034/FPP/02638020/00/000) FROM ICICI LOMBARD.AT THE TIME OF TAKING THE POLICY THE MARKETING PERSON HAS CLEARLY TOLD THAT NO MONEY WILL BE CHARGED IN CASE OF CANCELLATION AT ANY TIME.SINCE IT WAS NOT OF MUCH USE TO ME I HAVE GIVEN A REQUEST TO CANCELL IT ON JAN 4TH.ON JAN 5TH I GOT A CALL FROM LOMBARD CUSTOMER CARE FOR THE VERIFICATION OF CANCELLATION.AT THAT TIME ALSO I HAVE ENSURED THAT NOTHING WILL BE CHARGED AS CANCELLATION FEE.ON 6TH 0F FEB I GOT A MOBILE ART FROM ICICI THAT IM HAVE TO PAY A BILL OF RS.2290.I HAVE CHECKED MY BILL & FOUND THAT ICICI LOMBARD HAS DEBITED THIS AMOUNT AS CANCELLATION FEE.IMMEDIATELY AFTER THAT I HAVE CONTACTED CUSTOMER CARE OF LOMBARD & EXPLAINED THE ENTIRE SCENARIO.BUT THEY TOLD THAT I HAVE TO MAKE THE PAYMENT,WHICH I DONT WANT TO.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      ICICI LOMBARD HEALTH INSURANCE — CANCELLATION FEE CHARGED WITHOUT MY KNOWLEDGE

                      Dear Sir,
                      I have taken a ICICI health insurance on 18th Sep '07 valid upto 18th Sep '09.It was a credit card linked policy in which premium will be directly debited from my account.At the time of taking the policy I was informed that incase if there is cancellation within four months nothing will be charged for that.On Jan 4th '08 I have requested to cancell it and it got cancelled on the same day.By the end of Jan I came to know that I am supposed to pay Rs 3289 as cancellation charge and the amount has been debited from my credit card account.This I have informed to the customer support ,but they are telling that it has been mentioned in the clause.I have clearly informed them that the marketing person only told me that I don't have to pay anything if I cancell it within 4 months and he didnt explain about the clause at that time.But I didnt get any positive response from their side and they are simply delaying the matter.Requst you to look into the matter and a find a solution as soon as possible.
                      Regards
                      Kailash
                      c/o Mahindra

                      ICICI Credit Card — Health insurance added without My knowledge

                      Against to My credit card no :- [protected] Icici lombard health insurence was added with out My knowledge and My notice and all cash payments I made against My card usage was credited in to Insurence policy. They charged late payment and intrest charges from me.

                      When it was noticed and informed to them My credit card account was setteled with out My Knowledge by debiting money from My salary account.
                      Dear Mr. Ramakrishna,

                      We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                      Regards,
                      ICICI Customer Service Team.
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                        pvishnoi11
                        from Gurgaon, Haryana
                        Feb 1, 2008
                        Resolved
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                        Resolved

                        With reference to my policy no.4034/FNP/02192091/00/000 has been issued against my credit card no. [protected].

                        when your officer justify me my fast request no. SR[protected] on 6 august 2007.that you give me pay only Rs.451/ per month emi. So plz fax(fax no. [protected]) my (Hiral call me no .[protected]) name mention your billing statement and reversal your money. So i have your policy continue. But your Bombay office donot meet my fax.
                        And ur receptionist says do not work hirral i do not know fax no. [protected].
                        i m cool down few month and try to reach to ur customer care [protected]. but ur officer
                        says me again ur request no. forward but do not response me duplicate sr no..

                        so after few days i have new request no.SR[protected]and call me ur head office Bombay and same word says that you give me pay only Rs.451/ per month emi. So plz fax(fax no. [protected]) my (Rajesh Ram call me no .[protected]) name mention your billing statement and reversal your money. So i have your policy continue. But your Bombay office donot meet my fax.
                        And ur receptionist says do not work hirral i do not know fax no. [protected].
                        i m cool down few month and try to reach to ur customer care [protected]. but ur officer
                        says me again ur request no. forward but do not response me duplicate sr no..


                        so after few days i have new request no.SR[protected]and call me ur head office Bombay and he do not say me pay only Rs.451/ per month emi another ur policy is terminate .

                        And after six month ur company charge 60% extra amount me .
                        Ur officer false me and my policy increased 6 month.
                        So You give me total amount as per my policy or continued my policy. Another i have go to the consumer court and media.


                        Thank you
                        Puneet Kumar Vishnoi
                        policy no.4034/FNP/02192091/00/000
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear reader,
                        Iam feel very shame to write this complaint,
                        i have taken health insurance from icici lombard on my father name "Kadir Pandlekar" policy no. "4063/HAP/02978310/00/000" on 23rd of november 2007, on same i have done the payment of 15000/- (fifteen thousand) thourgh my credit card no. [protected]. than i have cancel the policy due to misguidance by ur executive and i have receive the interaction id no.[protected] on 22nd december 2007, till now i havent receive any amount revert in my credit card account so again i have given a cal to icici lombard now they say that in system it is mention that they revert the amount on 3rd on november,
                        how it is possible i have taken the policy on 23rd november than how should the bank pay to me on 3rd november how nasty ur system is sorry to say that i am using the icici credit card from last 1 and half year now i feel shame to say that.
                        please enquire on the above complain and i want instant action on that, do call on [protected] / [protected].
                        your's unhappy customer,
                        shakil pandlekar.
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                          V S V BHARANI KUMAR
                          from Bengaluru, Karnataka
                          Jan 22, 2008
                          Resolved
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                          Resolved

                          hi
                          i m applying lombard insurance plan i m not recieve any thing from ur side. i get the interaction ID:[protected]. so kindly what happen to my card .. every month detected amount throud CC.. pls kindly give me the information about my card

                          This is my number:[protected]

                          Thank you

                          Bharani
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          hi
                          i m applying lombard insurance plan i m not recieve any thing from ur side. you have detected amount Rs.3770/-(Barclaycard customer). pls kindly give me the information about my card

                          This is my number:[protected]

                          Thank you

                          R.Tamilvanan
                          Kumudam Press
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                            A
                            Aloke Deep Singh
                            from Delhi, Delhi
                            Jan 17, 2008
                            Resolved
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                            Text of email to CEO of ICICI Lombard GIC

                            I purchased online from your website www.icicilombard.com , 10k Tax saver policy No. 4034/10K/W-083976/00/000-by paying Rs.10,000/- through my credit card.Following which the amount was deducted from my credit card and also a soft copy of the policy was emailed to me(Attached in this email)

                            To my utter surprise,today I receive an email from your customer care(please see below) that the '10 tax saver product does not exist '.My question is that if this product does not exist than how was this policy issued to me after charge on my credit card.

                            In last six hours I have made seven calls to your call center nos [protected] and[protected]but none of your executives have been able to give me a resolve.Either they slam the phone down or put it on hold for 20-30 minutes and keep transferring from one department to another.

                            In case if you too like your executives are not able to resolve this case,then please let me know so that I can approach IRDA and General Insurance Council

                            With regards, Alokedeep Singh
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Text of email written to CEO of ICICI Lombard:

                            I purchased online from your website www.icicilombard.com , 10k Tax saver policy No. 4034/10K/W-083976/00/000-by paying Rs.10,000/- through my credit card.Following which the amount was deducted from my credit card and also a soft copy of the policy was emailed to me(Attached in this email)

                            To my utter surprise,today I receive an email from your customer care(please see below) that the '10 tax saver product does not exist '.My question is that if this product does not exist than how was this policy issued to me after charge on my credit card.

                            In last six hours I have made seven calls to your call center nos [protected] and[protected]but none of your executives have been able to give me a resolve.Either they slam the phone down or put it on hold for 20-30 minutes and keep transferring from one department to another.

                            In case if you too like your executives are not able to resolve this case,then please let me know so that I can approach IRDA and General Insurance Council


                            With regards,

                            Alokedeep Singh
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                              M
                              Mukesh Kumar
                              from Mumbai, Maharashtra
                              Jan 14, 2008
                              Resolved
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                              Resolved

                              Sub: ICICI Lombard Fraud Company
                              Hi, I got a health policy through online from ICICI Lombard . Policy name is Family Protect Premium. Policy no is: Policy no: 4034/FPP/02995222/00/000.
                              This policy is Rs. 3 Lakh for 2 years. Its amount is Rs. 6732. But in ICICI Lombard website for this policy is Rs. 5500. The amount difference is Rs. 1200 approx. I got cheated from ICICI Lombard RS. 1200. Regarding this issue i have forwarded various complain but I couldn't get response.
                              Also you can see health policy price chart in Lombard website http://www.icicilombard.com/app/ilom-en/Personalproducts/Health.aspx . No one can help about this policy. Also this policy doenot mention in Lombard website. I can give you various details of costumer, who cheated with ICICI Lombard

                              Another one serious query that when i got regarding purchase of health policy. She gave me all wrong information like: 1) your policy will be Rs. 6 lakhs for 2years 2) when you will be in hospital you will get extra Rs. 1000 per day. 3) You will tax benefit Rs. 3 lakh. Etc...
                              Please give me suggestion regarding above complain. I will take hardly action to ICICI Lombard Company. I have all clues to lost market value of ICICI Lombard .

                              Thanks & Regards,

                              Mukesh Kumar
                              Mob: [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Sir,

                              Since 16th of Jan I have put a complaint for the endorsement of IDV for the renewal policy of my vehicle.

                              But nothing has been dobne so far.

                              My interaction ID is[protected].

                              Please do the needfull to resolve the issue.

                              regards

                              Nitesh sharma
                              [protected]
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                                V
                                Vikram Kumar Baranwal
                                from New Delhi, Delhi
                                Jan 14, 2008
                                Resolved
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                                Resolved

                                Hi,

                                I have purchased a health insurance from a agent of ICICI Lombard.

                                But Now I want to cancel this but No responce from coustemer care. It's telling to me after 11 days it will be resolved. After deduction of Rs. 300 rest of amount will be sent to my address in form of cheque.

                                But Now till 12 days going on nothing to do for it.

                                So, pleas etake a action for it, if you can.

                                What I do next step please suggest.
                                Thanks & Regards
                                VIkram Kumar Baranwal
                                +91 [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                ICICI Lombard customer support has been notified about the posted complaint.

                                ICICI Lombard — premium charged

                                i have taken credit card at that time i received a call from you office that "you need not to pay any premiums for the icici lombard health insurence "at that i said okay.but in my card onthly statement it was charged as 682/- . so iam not interested to pay the premiums so pl cancil the icici lombard helth insurence
                                prabhakarreddy.b
                                card no:[protected]
                                Hi,

                                I have purchased a health insurance online from ICICI. ICICI has dont explain me full features of the Policy. Now i had write several male to ICICI Lomabrd , but they are not contcting me or cancel my polcy.

                                So i want my full premium reverse back

                                ajay
                                Dear Sir/Madam,

                                Sub : ICICI Lombard Fraud Company
                                Hi, I got a health policy through online from ICICI Lombard. Policy name is Family Protect Premium. Policy no is: Policy no: 4034/FPP/02995222/00/000.
                                This policy is Rs. 3 Lakh for 2 years. Its amount is Rs. 6732. But in ICICI Lombard website for this policy is Rs. 5500. The amount difference is Rs. 1200 approx. I got cheated from ICICI Lombard RS. 1200. Regarding this issue i have forwarded various complain but I couldn't get response.
                                Also you can see health policy price chart in Lombard website http://www.icicilombard.com/app/ilom-en/Personalproducts/Health.aspx . No one can help about this policy. Also this policy doenot mention in Lombard website. I can give you various details of costumer, who cheated with ICICI Lombard

                                Another one serious query that when i got regarding purchase of health policy. She gave me all wrong information like: 1) your policy will be Rs. 6 lakhs for 2years 2) when you will be in hospital you will get extra Rs. 1000 per day. 3) You will tax benefit Rs. 3 lakh. Etc...
                                Please give me suggestion regarding above complain. I will take hardly action to ICICI Lombard Company. I have all clues to lost market value of ICICI Lombard.

                                Thanks & Regards,

                                Mukesh Kumar
                                Mob: [protected]

                                ICICI Lombard — Cheated by ICICI Lombard Executive

                                Dear friends,
                                This is Rajesh Nelavelli. I'm workin for Satyam. In August i was applied for ICICI CREDIT card. In Oct. One of the ICICI exicutive called me for verification.After that he asked me to take Lombard,it will helps in "TAX Decleration". I said "NO". Even though he sent two Lombard cards to my parent's address. They sent to me after a week. I immediately called that person(Raja Reddy,Chennai,no:[protected]) and asked him to cancel those cards. He said that "Sir, I'm sorry for that. Unfortunately It was activaed,Please pay 1047/- for jan. , after that i will cancel the cards." Now those customer care people said to me "YOU HAVE TO PAY 5,500/- rs. as CANCELLATION FEES".

                                Please tell me,"Is this is the correct way for ICICI bank to develop their business, and please tell me"What to do now"?

                                with Regards,
                                Rajesh Nelavelli.

                                ICICI Lombard — ACCIDENT CLAIM REFUSES

                                i MET AN ACCIDENT BEFORE ONE MONTH AND IT WAS A NEW CAR ONLY. I WAS HAVING AN INSURANCE OF ICICI LOMBARD.
                                IT WAS TAXI PASSING AND I CLEARLY MENTIONED EVERY TIME THAT I NEED A TAXI INSURANCE BUT ICICI AGENT GAVE ME A PRIVATE INSURANCE AND THAT I CAME TO KNOW WHEN MY FILE WAS REFUSED. I GOT A LOSS OF 1,75,000 .
                                i AM NOT ABLE TO BARE THIS LOSS.
                                ITS A CHEATING DONE BY ICICI LOMBARD.

                                ICICI Lombard — cheated by the executives

                                i was offered the policy by icici lomard on my cridetcard i was said that u will be charged 276 rs monthly the policy didnt reached me and the policy got cancelled but the amount was debited from my card again call was there from icicilombard that my was not recorded properly so u have to again attained the verfication call and when i said i dont want this new policy they said its the old one only i said i want to cancel that also i was said that policy was already cancelled since u have not received the policy papers i said i want to cancel this also the executive said that once u receive the policy paper it will be cancelled with the help of customer care today i received the papers and the what they say u will be charged 55% for the cancellation policy i think this company is cheating the clients its froud
                                beware of icicilombard
                                We have taken a policy no 4077/0000020 on date 1/12/2007 from your company. One of our mares namely Kushboo tab no 5716 died on 19/3/2008 having an insurance of Rs 200000 we have informed to you at jaipur office about this in written and submitted post marten report and other documents to your office.
                                But after passing two months we did not received any claim, several times we have contact to agent Mr. Manish Garg but not satisfactory reply receive from him then after we had gone to your office at gopalpurafrom there we didn’t get any answer and help.


                                SO YOU ARE REQUIRED TO LOOK IN THIS MATTER IMMEDIATELY AND REALEASE OUR CLAIM THEN OTHER WISE I HAVE TO GO IN LEGAL PROCEDURE

                                i have sent several emails to company for this but not getting ant reply


                                FOR GOYAL LAWAZMA STORE

                                GOVIND NARAYAN GOYAL

                                PROPRIETER
                                My friend same is case with me. They cheated me and the cancellation fees is 70% of the total amount. horrible...
                                FRAUD COMPANY ICICI LOMBARD :

                                i[censored] want to take any health motor or medaical policy, please dont go to ICICI LOMBARD ...

                                they are day robberies ...please wake up friends ..

                                all are getting money after heavy work ... dont waste ur money to invest this like companies (or) banks ...

                                be aware ... else surely they will take ur credit amount fully

                                at last other people treated like begger only ...
                                i want to cancel my policy.last 5 days continously i call to cus. care but they ignore my cancelletion request.icici lombard dept. debitted 60000 rs on my credit card without any confirmation.so plz i request u take action immediately as soon as possible.
                                I M Ajay Kumar Khosla From Chandigarh
                                absolutly poor service of ICICI when they want to sattel claims the attitude is totaly negative my claim No MOT00784336 for last four months no one is attanding the same it is shame full for ICICI Lombard If you want to purchase a new policy then see their service .I

                                ICICI Lombard — Premium reversal

                                Hi,

                                I have been given credit card by ICICI Bank.After few days I recd a
                                call from ICICI lombard for Medical Insurance.After 4 months, they
                                sent a Credit card statement that, Rs. 8525 has been charged from the Credit card, and I need to pay 8525/- plus the penal interest of 1800/-I have been getting calls from the collection department asking me to pay around 19, 000 for the insuarnce.I have been following it up from May 2008.

                                When someboby is not keen in buying policy why do they force us to buy the policy.

                                I had been personally to ICICI Lombard branch at Bangalore.They told us that the respenstative will call us in other 2dyas of time.But i have not recieved any calls from them.

                                I want my full premium reverse back.

                                Can somebody guide me what i should be going next????

                                Thanks & Regards,
                                Preetha

                                Document from ICICI — Document not received to till date (17 Sep 08)

                                Please see the my complaing i am not recived any document from ICICI. bank have been already give the message from mail and sms.

                                Dear Customer,

                                Request Number:SR78939638

                                Type of query: Request for Provisional IT Certificate (Physical)

                                Resolution: LAN LBDEL[protected] Provisional IT Certificate is dispatched on 11/09/2008 via OVERNITE EXPRESS courier, AWB no.-''[protected].

                                Please note: This is a system-generated e-mail please do not reply.

                                Sincerely,
                                Customer Service Team.
                                ICICI Bank Limited.

                                ICICI Lombard — Premium reversal / Please Suggest me

                                Hi,

                                I have been given credit card by ICICI Bank.After few days I recd a
                                call from ICICI lombard for Medical Insurance.After 4 months, they
                                sent a Credit card statement that, Rs. 8525 has been charged from the Credit card, and I need to pay 8525/- plus the penal interest of 1800/-I have been getting calls from the collection department asking me to pay around 19, 000 for the insuarnce.I have been following it up from May 2008.

                                When someboby is not keen in buying policy why do they force us to buy the policy.

                                I had been personally to ICICI Lombard branch at Bangalore.They told us that the respenstative will call us in other 2dyas of time.But i have not recieved any calls from them.

                                I want my full premium reverse back.

                                Can somebody guide me what i should be going next????

                                Thanks & Regards,
                                Preetha

                                ICICI Lombard — Cheating by ICICI Lombard (Executives committed false information)

                                Cheating by ICICI Lombard (Executives committed false information)


                                I have received a call from an agent of ICICI Lombard, and furnished the details of insurance plan, in which I was not interested. I was asked to say "YES" to an automated call,
                                I was not clear enough in doing that so I said yes. Sum of 10, 000 is detected for this insurance plan; it is really frustrating that they have detected money from credit card without my concern.

                                On the other hand the executive told me very clearly like "You can pay the amount whenever you want i.e. after 6 or 12 months down the line. But now I am getting my credit card statement with ICICI Lombard on EMI basis.
                                I spoke to concern executives regarding this kind of misguidance. “ICICI Lombard and ICICI Credit Card division executives gave me false information and sold the product to achieve their target”. When I tried to convey my problems regarding this issue to the executives they said very coolly "yes the agent would have given wrong information for that we can not take action against him". They said if you want you can file a complaint. I really surprised to see how this kind of big banking sector making fool the customers.
                                I wondered how they are thinking about the customer... Are all the customers fool? And also the executive saying that he knows how to collect the money from the customer...

                                Please help / guide me what I suppose to do now ?

                                Name : Santhosh N
                                Mobile : [protected]

                                ICICI Lombard — Claim for accident

                                ICICI Lombard GIC Ltd ref No[protected]
                                dated 18/09/2008
                                Dear sir,
                                As per the message it shuld prossed with in 5 days, but I am in dout wether it is prossed or yet pendig . please mail me detils to [protected]@ indiatimes.com, swain.[protected]@ gmail.com,

                                ICICI Lombard — refusal of accident claim form icici lombard

                                Dear I have posted my complaint on 13th july 08 to forum but there is no reply from icici nor forum what can i do pls help me as i m middle class family holder pls help me to recover my accidental claim it is very thankful to me i m also paying the rent of service centre as my car was standing there last 20th april 08 there is no reply from any side so i request u pls kind & helpful to me.
                                thanking you and waiting for reply
                                my contact details follows--
                                FAIZA SUHAIL.
                                R/o 2491, CHOTTA CHAMAN WARA,
                                PHATAK HABASH KHAN, TILAK BAZAR,
                                DELHI-110006
                                MBL-[protected]
                                i purchase a medical policy by icicilombard company . i was accident so i send claim to company but after four monts the claim is not set .what i do yiu suggest me.
                                I have not recived any reply from forum as well as icici lombard yet it almost 7-months passed for the accident took place
                                Dear i have totally depressed becuase its almost 7-months passed for my car accident but i have not yet recieved any reply from icici as well as consumer forum pls tell me what can i do ? as i m a middle class family holder pls tell me what can i do for recover my claim ? how can i recieve favorable reply from ur side as i m facing lots of problem without car i have also facing lost to my buisness without my car ?
                                thanking you and waiting for your reply.
                                from- faiza suhail
                                mbl-[protected]

                                ICICI Lombard — CANCELLATION OF POLICY

                                Further to lombardtelephonic conversation of last October 18, 2008 my complaint has been registered under Service Reference Number SR83161992.you will respond to me by October 24, 2008.but no any reponse from them.now i am sorry when full refund is not given to me then i have not paid any payments of my credit card statement bill from due date Nov 05, 2008.which is not responsbility to me and no any blame on me.so i am tens from July when 1st Emi of lombard policy in my credit card statement which given to me without my permission or any information and no any record in lombard and no any dacument send me then i complaint july-oct many time after that Sep 23, 2008 Rs, 8.539 refund to me in total policy amount of 14.980.i have already paid five emi.So i want to pay credit card statement bill but i again so sorry this is not possible till the refund revers to me so please refund of rs, 6.441revers in my credit card acount.
                                THANKS
                                DINESH RAI
                                MOB NO-[protected]
                                DATE[protected]
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                                ICICI Lombard — No Enlistment in Weavers service

                                BRWS, our NGO is in the business of Health Care since 31 yrs and has earned International Awards. It is to bring to the notice of ICICI people that we serve clients holder of ICICI mediclaim policies to the satisfaction of clients.

                                We are happy to note that ICICI Lombard has taken responsibility for Health care of Weavers of Bengal, a Govt supported project. In Newspapers Advt they publish names of service providers, Hospitals and Nursing Homes. BRWS has its presence n 36 villages of Bengal and enjoys good reputation amongst both Govt and NGOs, yet BRWS Hospital name does not appear in the ICICI advt. as service providers. hence we demand our name to be included in future publications of ICICI Lombard. Service of BRWS is qualitative and cost of care low compared to other private Hospitals and Nursing Homes.

                                ICICI-LOMBARD MEDICAL INSURANCE — MISSELLING

                                Hi,
                                >
                                >This is to bring to your notice that a month back one of your Executive called me and said they are going to provide me a medical insurance along with the increase in creditlimit (Credit card Limit) on my ICICI credit card.


                                >He suggested me that i could do it by just accepting the Insurance and after a period of 20 days during the call of confirmation from LOMBARD I can reject it. So that my credit limit would alone get increase with no other effect.
                                >
                                >Based on his inputs i have accepted the insurance and after which i have not received any call from Lombard but the only thing happened is Rs.2000/- have been debited from my CREDIT CARD.
                                >
                                >I escalted this to ICICI Lombard customer care and registered my complaint (my complaint number is "[protected]"), And today got a call from[protected] ICICI Lombard customer care and the person who have called was very harsh and not in a listening mood and when i asked him to transfer the call to his managers he has disconnected the call. Again 3 mints later received a call from the same number and the person called claimed himself as team leader and said that they are going to debit the amount from Credit card and informed that this is only an information and disconnected the call.
                                >
                                >During the conversation with your employees they have had used abusive languages
                                >
                                >i dont know what kind of service that you people are providing to the customers ...Am really Pissed off about your service
                                >
                                >Hope your employees should
                                >
                                >i need a solution for this if not will take it to RBI(The Banking Ombudsman)
                                >
                                >Regards
                                >Dhandapani
                                >

                                ICICI Lombard — Promotional Calls

                                My cell phone is already registered with DO Not Call list with my service provider ;I was on roaming and I recd the call from a person who said he is calling from ICICI Lombard and the number from which he called me was [protected] .
                                Inspite of being notified my service provider is giving out my personnal nos.
                                Help me with this as DO NOT WANT my nos to be given out .

                                ICICI Lombard — MIS SELLING

                                Hi,
                                >
                                >This is to bring to your notice that a month back one of your Executive called me and said they are going to provide me a medical insurance along with the increase in creditlimit (Credit card Limit) on my ICICI credit card.


                                >He suggested me that i could do it by just accepting the Insurance and after a period of 20 days during the call of confirmation from LOMBARD I can reject it. So that my credit limit would alone get increase with no other effect.
                                >
                                >Based on his inputs i have accepted the insurance and after which i have not received any call from Lombard but the only thing happened is Rs.2000/- have been debited from my CREDIT CARD.
                                >
                                >I escalted this to ICICI Lombard customer care and registered my complaint (my complaint number is "[protected]"), And today got a call from[protected] ICICI Lombard customer care and the person who have called was very harsh and not in a listening mood and when i asked him to transfer the call to his managers he has disconnected the call. Again 3 mints later received a call from the same number and the person called claimed himself as team leader and said that they are going to debit the amount from Credit card and informed that this is only an information and disconnected the call.
                                >
                                >During the conversation with your employees they have had used abusive languages
                                >
                                >i dont know what kind of service that you people are providing to the customers ...Am really Pissed off about your service
                                >
                                >Hope your employees should
                                >
                                >i need a solution for this if not will take it to RBI(The Banking Ombudsman)
                                >
                                >Regards
                                >Dhandapani
                                >
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                                ICICI Lombard — PF not recieved

                                Dear Sir,
                                Iam worked with ICICILOMBARD, may to september 2008, you are not send my full and fynal PF amount(PF NO- KN/35224/249136) and one month salary.my monthly PF 317 deduct from my salary and worked 4 months, s total, so please send my balance PF amount & salary as soon as possible in my address.(my Emp NO 308285)

                                Thanks & Regards
                                Shiju cholayil
                                edakkandy (house)
                                morayur(post)
                                malappuram (dist)
                                Kerala...673649(pin)

                                ICICI Lombard — refund pura nahi. refund pura kare

                                to.
                                customerssupport
                                icicilombard
                                sir.main 3750/-rs. refund ki baat kar raha hun. joki aapne nahi diye hai.
                                meri new policy4063/hap/w-431816/00/000 jo 02 dec.2008
                                ko issue ki gai meri bagar margi ke di gai aapne mere bagar malum kare mere credit card se rs.15000/- credit card no. [protected] se 02 dec. 2008 ko rs. 15000/- nikasl liye. aap ke staff se mene aapni purani policy ke ( policy no.4034/FPS/03612603/00/000 ) KE BARE MAINE PUCHA THA KI YEH POLICY CANSIL KARVAYUNGA TO KITNA REFUND MILEGA .AAPKE STAFF NE BATAYA KI PURANI POLICY CANSIL KARNE PER 55% REFUND HOGA. MAINE NEW POLICY KE LIYE NAHI KAHA MAINE UNSE KAHA NEW POLICY KE BARE MAIN BATAYUNGA.
                                MAINE 03 DEC 2008KO HI NEW POLICY JO AAPNE MERI BAGAR MARGI KE DI THI CANSIL KARNE AUR TURANT REFUND RS.15000/- VAPIS KARNE KE LIYE REQUEST DAL DI. AAPNE MERA REFUND 11250/- RS. VAPIS KIYA AAP AAPNE CLINT BEKAR KAR RAHE HAI MAIN AAGE KOI BHI POLICY NAHI LUNGA TATHA KOI RENIWAL NAHI KARVAYUNGA AAPKE MERE SAMBANDH GALAT HO JAYENGE MERI MR. DIPESH GAVAS SE PHONE PER BAAT HO GAI THI. UNHONE KAHA THA KI JAB HAM POLICY DETE HAI HAMARE YAHAN BHI BAATE TAPE HOTI HAI. AAPKE STAFF NE 55/- REFUND KI BAAT KAHI THI. AAP MERA 3750/-RS TURANT VAPIS KARE. SAMBANDH KHARAB TO HONGE HI AAGE KE LIYE KOI DEEL MUJSE NAHI HOGI AAP BATAYA MERA RS. TKAB TAK VAPIS KAR REHE HAI. MAIN CREDIT CARD DEPARTMENT PER BHI CASE KAR DUNGA UNHONE MERI BAGAR MARGI KE PAYMENT KAISE KAR DI AAP TURANT JAWAB DE
                                THANKYOU.
                                ARVINDKUMAR
                                61.CHANDER PURI GHAZIABAD 201001
                                (U.P.)
                                MOBILE NO.[protected]
                                EMAIL ID [protected]@gmail.com


                                --
                                Regards
                                Arvind Kumar

                                ICICI Lombard — delay in settlement of claim

                                I got a pain in the back in the month of Novermber 2008 and admitted in Dr.Reddys Hospital.Immediately informed TTK Healthcare services which is TPA of ICICI Lombard.TTk had given a provisional approval. since Hospital has cashless facility, Hospital had submitted claim after my disharge.
                                TTK had sent a letter saying there are shortfall of documents which need to be submitted to process the claim.Subesequently alll the necessary documents submitted by the hospital. But TTK asking same documents again and even Doctor is saying that I don't know exactly what they need and how many times same documents to be submitted. The claim is very small and teatement also not complicated which need more supporting documnets. When I send a reply by Fax they are saying it has to be sent by courrier only and need hard copy only. It is clearly indicating their intention to delay further and further. And when I contact call centre, the same standrd reply they give every time and no access will be given to senior persons to interact and settle the issues.

                                And when I send a mail to ICICI Lombard will get reply after 7 days and same information we get what their TPA gives.

                                It is clearly understood that there is no interaction with the customers to resolving the issues.

                                with regards
                                siva subrahmanyam



                                And also there is no system of intervening and solving the issues if contineoud for long period.
                                ICICI Lombard is a cheat... they are running scams bigger than Satyam. They only respond to your calls when they want to sell you a policy. Once that is done, they will forget you. They will never refund you money in case of claim.

                                Stay out of ICICI Lombard
                                Hi,

                                I renewed my 4 wheeler insurance from ICICI Lomabard in Oct 08, through an agent who came to my house. I have still not got any documents. I thought it must be because of the change in address. So I called up again on 23rd Jan. I recived a service request no. but no action doen even within their 5 days SLA. Again I called up on 15th Feb 09. They told me I will receive a call in 24hrs. Nothing happened. They also said that the statement shows that I have not paid the amount. Where as my ICICI bank statement shows it have been debited from my account.
                                Are they just cheating me? Can anyone help me here?
                                sir

                                by telecaller of named vasu of his desk number [protected], he suggest every thing in a dynama position that he will be cancel the policy after taking it, so that i have taken the policy in my mother name vijayalakshmi the sum amount 7697/- is credited in my credit card but i dont want to run the policy so pl kindly cancel the policy and reverse the amount in to my credit card the policy number 4034i/fpp/04432689/00/000, pl don't play such type with customers.

                                kindly do the need ful to me for god's garce

                                thanking you

                                S.Vijayanand
                                [protected]

                                ICICI Lombard — Delay in refund of cancelled Policy

                                Up on my request to cancel & refund(Rs 13985.00) of the mediclaim policy issued to my name & family, which was issued by misguiding me by the DSA of ICICI Lombard, I was alloted complaint no. [protected] dtd 31.12.2008 by Ms. Saraswati of customer care dept of ICICI Lombard with a committment that with in 10 days the refund will be given. When ever I contacted the customer care dept (Mr. Yesudas on 10/01/2009, Mr. Raj Kumar on 15/01/2009) I was told same will be settled in next 5 days.
                                On 20.01.2009 another complaint no. [protected] in continuation to the above was given by Ms. Asha with again committment of 1 week to settle the case. On 07/02/2009, after talking to Mr. Obaid & Ms. Durga I was given to know, as per ICICI Lombard records, that Rs 11887.00 was refunded to me on 03/01/2009 and Rs. 2098.00 on 05/02/2009. But till date the same has not been credited to my creidt account # [protected].

                                May I request for help in getting the refund at the earliest.
                                Same problem araised to me and now they are taking amount from my credit card with out my permission or signing the renewal agreement My Policy No. 4034/FNP/01834742/00/000
                                What further steps I can take against this

                                ICICI Lombard — Cancellation of Health Insurance card

                                I sent many reminders to cancell my insurance plan. No response. But the premium payment reminder is alone is coming regularly thro icici card statement.

                                I am not paying for the past three months.
                                very poor services i[censored] register ur number and name for buying new policy then lombard excutive call u with in 15 min and u have any complain u will not recieved any call or nobody will listen ur problem and ur problem will never resolved.
                                So Please don't buy any product from ICICI Lombard this is World largest fruad and Cheater company.
                                Please believe me and don't buy any product from lomabard i[censored] knw detail abt my case u can contact me [protected].
                                JAGO GRAHAK JAAGO!!! AAP JAGEGE TO SHAYD LOMBARD KHUD KO SUDHAREGE!!!
                                Thanking you

                                ICICI Lombard — PF AMOUNT NOT RECEIVED

                                Dear Sir,

                                I got my accumulated PF transferred from the pf acc.of Bajaj Auto to GE Money's PF account ( MH/42690/3842 ) abt 1 year back . I submitted my ASR form thru GE Money to withdraw that amount but still haven't received the same .

                                Date of submitting ASR form : 16 Jan 2009 .

                                Thanx & Rgds,

                                Amit Singh
                                [protected]
                                I have also faced similar problem. Instead of increasing credit limit, they offer me to conver card from Gold to Platinum.
                                I haven't recieved my Form16 till date...

                                Kindly suggest how could I get the same ASAP..

                                Manoj Kr. Singh

                                ICICI Lombard — fraud done for health policy

                                Hi,
                                I received call from Agent, he said if you swap card if you swap credit card then we debit only 267 RS from account and we will provide health insurance, one agent come to me and swap my card but he provided Bill of 3200 Rs, when I complaint to him he said we have debit only 267 Rs from your account, this bill is only for you information, hence I ask to him that this is froud with me and I dont need any policy from your end, also request him to cancel my transection which was done wrongly,
                                He said it not possibel from my end, need to speak agent who call you, when I call agent number he said you need to cancel my policy, when I ask to provide me cust care number, she refused to it. finally I got cust care number and I logged request for cancellation of my policy. agent said as a cancellation charged they debit 800 RS from my acctount and they will refund 2400 RS an refundable amount, On 13 apl 08 I received SMS that request copleted, but still amount is not yet credited. Now My HDFC bank charge me his Raste of intrest for this amount, I called several time to cust care of ICICI lombard still I havent received any resolution from their end, request you to please take necessory action and also help me to refund my amount with rate of intrest whichis charged by HDFC to me . Please help..

                                Details are as follow

                                Name :- Shailendra Rangari
                                Policy Number:- 4034i/chc/04615239/00/000
                                Call received number ( agent number ):[protected]
                                Request raised for cancellation of Policy:[protected]
                                Dear sir,
                                Your person has been forward message in my mobile. he was known how will deals with other. my mobile no.[protected]. in this no. your message comming continuesly. because more fedup on icici loambard insuance. pls. don't send any message to my mobile.

                                with you hope the positive reply

                                this is for your kind information & needful action please.

                                jayaprakash sahoo
                                Ujjain
                                [protected]
                                Dear Sir,
                                I have complaint on the net on one week ago but i didnot any conclusion of my complaint.
                                I got one massage that my service request no.[protected] and it will be solve within five working days
                                so please solve my complaint immidiatly otherwise i will put this matter before police commisner and
                                labour commisner.
                                I will not be responsible for ill reputation of you and your company.
                                So i request you to solve this problum immidiatly
                                Manoj Santwani
                                Jhansi.
                                [protected]

                                ICICI Lombard — Deduction from Credit card

                                I felled that I got cheated, when ICICI lombard Sales executive called me explain me about the policy of ICICI Lombard.

                                While explaining me he explain me that Rs 311/- amt will deduct on monthly basis from my credit card.But when I got massage from ICICI credit card that Rs 6880/- get dedutcted from my account.

                                when I called sales executive he explain me that this amt secured with us and we will release Rs 311/-.
                                And I will have to pay only Rs 311/- when I will get the credit card' statement.

                                But I got the wrong communication from ICICI side about the deduction from credit card Cause out of my 15000/- limit 6880/- limit is block which I cannot access or use.

                                I want to cancel the policy.

                                Kindly suggest.
                                Dear Mr. Raut,

                                Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service - Credit Card'. Request you to provide the relevant details of the card and the policy, along with your full name and contact details.

                                We will be glad to assist you.

                                Regards,

                                Nazia Sayeed
                                Office of the Nodal Officer
                                ICICI Bank

                                ICICI Lombard — Miscommunication & Misleading story

                                I am really disappointed with the service provided by ICICI Lombard. I have applied for policy for my father.But it got rejected on medical grounds. Prior to taking the policy, I have already declared that he has recently undergone a bypass surgery, but the company agents were fine with going ahead of the Policy..

                                The company doctor came for the medical test at my place. The ECG & the blood pressure report were fine. But after that the policy got rejected on medical ground. I have paid Rs 600 towards the medical test only to know that the Policy is rejected because of his surgery.

                                Do I need an ICICI Lombard certified doctor to know about his surgery. Have I not declared it already


                                Moreover, I am disappointed with the kind of interaction I had with call centre agents. Whenever I call them, each one of them gives me a different story. Even after noting down the grievances for 5-6 times, they never got back with the solutions. They are not even bothered to call and address the customer...

                                I am really astonished with the rejection of the policy, because this is not a fair case…

                                ICICI Lombard — Why Should Customer Only Suffer!!

                                Hi,

                                I took the Car Insurance Policy from ICICI LOMBARD for last year . Issued a cheque dated 08-08-08 of Rs 3507 to Mr Suresh Bajpai (He got it collected via one of his staff members).

                                I got a policy from ICICI Lombard effective 14 Aug 08 to 13 Aug 09.

                                Now, When I tried to renew the policy, I came to know that my eariler policy was cancelled. I was shocked.

                                I asked again and same thing was told to me. My Policy was cancelled because of Cheque Bounce.

                                I checked my accounts and found that cheque hit my account on 21st Aug 08. So carelessness. I was having enough balance till 16th Aug 08.

                                I have no idea why it was held for so many days. Now why I have to suffer for all wrong done by ICICI Lombard.

                                Their was no communication of any sort regarding this to me.

                                Now When I am renewing my policy I have to pay extra and my NCB has become 0%.
                                Apart from them my vehicle is getting survyed again.
                                There are all sort of charges and my Premium amount is as high as Rs 6500 where it was supposed to be below Rs 3000 (If my last policy was not cancelled)

                                I request you to pls look into the matter ASAP as I am running my vehicle without insurance and is on losing side.

                                Looking for a support from your side.

                                I am losing money just because of carelessness of guys at ICICI lombard Part.
                                Hi,

                                We're sorry to hear of your experience. If you can write to us at [protected]@icicibank.com with your phone and email contact details along with your policy number, we will contact you.

                                Warm Regards,
                                ICICI Team.
                                R/Sir,
                                I have lodge a claim No. MOT01035072 dated 20.02.2009 regarding the theft of my truck on dated 17.02.2009. I have given all respective all the necessary documents as desired by you time to time but till date I have not received my claim amount. It is my request you to please hel me in this regard
                                LAXMAN DASS KUMAR
                                [protected]

                                ICICI Lombard — VERY IMPORTANT: CHEATING & FORGING OF THE SIGNATURE

                                I am hereby making a complaint of cheating & forging of the signature for the issuance of the Health Insurance policy. After number of times calling by your so called executive Ms. Shreya, I gave the appointment for the Health Insurance policy for me and my family. As committed by your Ms. Shreya, the policy for the five persons of my family, i.e.- me, my wife, my son, my mother & my father, for the coverage of 4,00,000Rs. and for the tenure of two years would cost me 11,387Rs. Accordingly she sent her courier boy to my place, I filled all the details of my family, i.e. details of all the five persons mentioned above, and signed the form and sent it back to her on 2nd Nov 2008. While filling up of the form I have demanded for the other policy details mentioning all the details of the policy. That time the details given in the documents were different from whatever she was offering to me. Then I called her to know the truth, she said that as she is the employee of the ICICI Lombard, she can do the modifications in the policy accordingly and she will add my parents as the complementary beneficiaries of the policy. Also as I had a doubt on her I asked her about the cancellation of the policy at the time of applying only. She said that I can cancel the policy within fifteen days of its receipt without any charge. Hence I decided to apply for the same.
                                After that I received the policy documents on 18th Nov 2008, wherein I found that the policy was issued for only three persons, i.e. me my wife and my 5 years son. My parents were not covered in it. Also the amount of insurance was of only 3,00,000 Rs. This thing also raising a question that, if five names were mentioned in the form filled by me, then the policy can be either issued for the five persons only or the the form filled my me has to be refilled for the three persons only. This also indicated that Ms. Shreya has used the details filled by me in my form and filled the fresh form mentioning the details of only three persons, signed the form herself by forging the signature. After this as I tried to call Miss Shreya on her mobile No. [protected] on 19th Nov 2008, she again assured me that, this must have been happened by mistake, she will do the necessary to sent the policy documents & the cashless cards for the other two members of my family. That was the last time when I was able to talk to her, after that day she is not receiving my phone calls and not responding at all. Then I personally visited the call centre at Vashi, where she was working, but there I came to know that, she got transferred to the Vikhroli Branch.
                                After all this cheating/forging of signature I approached to your cancellation section and cancelled the policy, but again you have charged me the cancellation charges of 1800 Rs. So, from the above story anyone can understand how one educated person is cheated by the system developed by one of the renowned bank like ICICI.

                                SO ALL THE READERS ARE HEREBY SUGGESTED THAT TO BE CAREFUL BEFORE DEALING WITH ICICI LOMBARD.

                                ICICI Lombard — receiving the prerecorded calls from airtel landline no 02040160400

                                Sir/Madam,
                                I have registered my no. [protected] of Idea cellular Ltd on DO NOT DISTURB option of idea on 27/09/2007 but still i am recieving the prerecorded calls from airtel landline no [protected] which cause me a lot of trouble.and these people salling many types of insurance.
                                please block such type of land line numbers
                                Sir/Madam,
                                I have registered my no. [protected] of Idea cellular Ltd on DO NOT DISTURB option of idea on 27/09/2007 but still i am recieving the prerecorded calls from airtel landline no [protected] which cause me a lot of trouble.and these people salling many types of insurance.
                                please block such type of land line numbers
                                My ClaimRefNO is :[protected]

                                Three weeks back i was send full document details so, Last week I received claimRef NO.
                                Now what is the status of my claim.

                                With regads,
                                s.suresh kumar
                                I had lodge a Claim to ICICI Lombard (Claim No. MOT01040079 and Policy No. 3005/[protected]/B/[protected]) dated 25.02.2009 regarding the theft of my motorcycle and subsequently submitted all the requested documents, but till date i had not get the claim amount and not any satisfied answer. It is my request you to please help me in this issue.

                                Regards
                                Shekhar Kumar
                                [protected]

                                ICICI Lombard — i cannot claim

                                hi i am jagdish thakker from mumbai

                                i have taken health policy for my family from icici lombard i am paying huge premium since last four years i never claim for anything, due to my badluck my vehicle met with an accident my wife injured with fracture i call on given number on policy they said you can not claim because you have taken health policy n you are injured with an accident i said there is in policy terms you have mentioned that i can claim they said ok then go to court in this case hospital was also on pannel of icici lombard ok i paid full money to hospital n discharge my wife now thae time is renewal of policy people from icici says that your cas is ok you can claim but now time is over two month next time we assure you that we will help you in this matter i need your help please.... thanks
                                regards
                                jagdish
                                this is very true. i would like to bring to the notice that ICICI LOMBARD who have been running scheme for weavers in state orissa . they have been enrolling non weavers also . the teachers have been enrolled in areas like nuapatna and in berhampur area.
                                so they are said to be cheaters in all aspects.

                                ICICI Lombard — Extra charges

                                Dear Surender,



                                If Lombard has credit Rs3167 in my account then how can my balance is Rs 4071.97.



                                Can you send my whole card statement till date because I haven't use my card from 3-4 months?



                                Regards,

                                Sandeep



                                From: "ICICI Bank Customer Care" <customer.[protected]@icicibank.com> on Thu, 19 Nov '09 @ 08:46 PM

                                To: "Sandeep" <[protected]@REDIFFMAIL.COM>

                                Show full Headers



                                Dear Mr. Thakran,



                                We inform you that Lombard has cancelled your policy and given the following credit in your credit card account.



                                16/11/2009
                                ICICI Lombard GIC LTD 24, MUMBAI

                                3167.00CR




                                The amount outstanding on your credit card account is Rs. 4,071.97as on November 19, 2009.

                                Sincerely,

                                Surender Thamishetty

                                Customer Service Officer

                                ICICI Bank Limited








                                "ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390 days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75% of interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI Bank branch."



                                Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com.



                                CONFIDENTIALITY INFORMATION AND DISCLAIMER:

                                This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.






                                To Head,
                                Lombard Policy,

                                Below trial mail is for your reference & do the needful as per client requirement.

                                Regards,
                                Sandeep

                                On Sun, 08 Nov 2009 17:30:31 +0530 wrote
                                >

                                Dear Mr. Thakran,

                                On the basis of our records, we inform you thatthe Service ReferenceSR[protected] is under process.

                                Your query is being attended to. Iwill revert you by November 19, 2009 regarding the status of the request to assist you further.

                                As per the clause mentioned under the "Cancellation /Termination" heading of "Part III" of the schedule of the policy terms and conditions, stated here for your convenience. Period of Risk Refund Up to 1 month 75% of the annual rate Up to 3 month 50% of the annual rate Up to 6 month 25% annual rate Exceeding 6 months No refund. If you require further clarification, please write to [protected]@icicilombard.com.

                                If any debit is done by ICICI Lombard only they have the authority to credit the amount to your credit card account.

                                Also we confirm that we will not be able to access your policy details registered by ICICI Lombard and hence we request you to contact only ICICI Lombard.

                                We request your co-operation in this regard.

                                Sincerely,

                                Rajyasree Kalluri

                                Customer Service Officer

                                ICICI Bank Limited


                                "ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390 days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75% of interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI Bank branch."

                                Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com.
                                >

                                CONFIDENTIALITY INFORMATION AND DISCLAIMER:

                                This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

                                -----Original Message-----
                                >From: Sandeep ([protected]@rediffmail.com)
                                >Date: Sunday, November 08, 2009 04:11 PM
                                >To: [protected]@icicibank.com ([protected]@icicibank.com); customer.[protected]@icicibank.com (customer.[protected]@icicibank.com); [protected]@icicilombard.com ([protected]@icicilombard.com)
                                >Subject: SUSPECTEDSPAM:Re: RE: SUSPECTED SPAM:Fw: Fwd: No response

                                Dear Nagaraj,
                                >
                                >Thanks for reply & look into my concern.


                                >I was waiting for your response but today I have received a call from cancellation department & today he was asking about cancellation charges of Rs.2590/- approx which was approx 1700 in august against my ID 41109848.



                                Pls confirm why I should pay that amount, where I was not aware about policy made & dispatched to my address & it was returned back due to wrong address (which is correct address), but after that there was no information pass to me that your policy was returned back.



                                It’s not my mistake that I haven’t received my document.



                                Pls do the needful & waiting for your positive response.



                                Regards,

                                Sandeep
                                >
                                >
                                >On Wed, 04 Nov 2009 16:19:46 +0530 wrote
                                >>

                                Dear Mr. Thakran,

                                We understand your concern.

                                We have initiated a Service Request SR[protected] to process your request regarding the cancellation of Lombard policy issued against credit card account.

                                I will revert you with the status by November 19, 2009.

                                Looking forward for your cooperation to help us serve you better.

                                Sincerely,

                                Nagaraj

                                Customer Service Officer

                                ICICI Bank Limited



                                Dear Mr. Thakran,

                                We inform you that Lombard has cancelled your policy and given the following credit in your credit card account.
                                16/11/2009 ICICI Lombard GIC LTD 24, MUMBAI 3167.00CR


                                The amount outstanding on your credit card account is Rs. 4,071.97 as on November 19, 2009.
                                Sincerely,
                                Surender Thamishetty
                                Customer Service Officer
                                ICICI Bank Limited




                                "ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390 days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75% of interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI Bank branch."

                                Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com.


                                CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                                This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.



                                To Head,
                                Lombard Policy,

                                Below trial mail is for your reference & do the needful as per client requirement.

                                Regards,
                                Sandeep

                                On Sun, 08 Nov 2009 17:30:31 +0530 wrote
                                >
                                Dear Mr. Thakran,
                                On the basis of our records, we inform you thatthe Service ReferenceSR[protected] is under process.
                                Your query is being attended to. Iwill revert you by November 19, 2009 regarding the status of the request to assist you further.
                                As per the clause mentioned under the "Cancellation /Termination" heading of "Part III" of the schedule of the policy terms and conditions, stated here for your convenience. Period of Risk Refund Up to 1 month 75% of the annual rate Up to 3 month 50% of the annual rate Up to 6 month 25% annual rate Exceeding 6 months No refund. If you require further clarification, please write to [protected]@icicilombard.com.
                                If any debit is done by ICICI Lombard only they have the authority to credit the amount to your credit card account.
                                Also we confirm that we will not be able to access your policy details registered by ICICI Lombard and hence we request you to contact only ICICI Lombard.

                                We request your co-operation in this regard.
                                Sincerely,
                                Rajyasree Kalluri
                                Customer Service Officer
                                ICICI Bank Limited

                                "ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390 days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75% of interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI Bank branch."
                                Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com.
                                >
                                CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                                This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
                                -----Original Message-----
                                >From: Sandeep ([protected]@rediffmail.com)
                                >Date: Sunday, November 08, 2009 04:11 PM
                                >To: [protected]@icicibank.com ([protected]@icicibank.com); customer.[protected]@icicibank.com (customer.[protected]@icicibank.com); [protected]@icicilombard.com ([protected]@icicilombard.com)
                                >Subject: SUSPECTEDSPAM:Re: RE: SUSPECTED SPAM:Fw: Fwd: No response
                                Dear Nagaraj,
                                >
                                >Thanks for reply & look into my concern.


                                >I was waiting for your response but today I have received a call from cancellation department & today he was asking about cancellation charges of Rs.2590/- approx which was approx 1700 in august against my ID 41109848.


                                Pls confirm why I should pay that amount, where I was not aware about policy made & dispatched to my address & it was returned back due to wrong address (which is correct address), but after that there was no information pass to me that your policy was returned back.


                                It’s not my mistake that I haven’t received my document.


                                Pls do the needful & waiting for your positive response.


                                Regards,

                                Sandeep
                                >
                                >
                                >On Wed, 04 Nov 2009 16:19:46 +0530 wrote
                                >>
                                Dear Mr. Thakran,
                                We understand your concern.
                                We have initiated a Service Request SR[protected] to process your request regarding the cancellation of Lombard policy issued against credit card account.
                                I will revert you with the status by November 19, 2009.
                                Looking forward for your cooperation to help us serve you better.
                                Sincerely,
                                Nagaraj
                                Customer Service Officer
                                ICICI Bank Limited

                                "ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390 days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75% of interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI Bank branch."
                                Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com.
                                >>
                                CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                                This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
                                -----Original Message-----
                                >>From: Sandeep ([protected]@rediffmail.com)
                                >>Date: Tuesday, November 03, 2009 04:27 PM
                                >>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com); [protected]@icicilombard.com ([protected]@icicilombard.com)
                                >>Subject: SUSPECTEDSPAM:Re: RE: SUSPECTED SPAM:Fw: Fwd: No response
                                Dear Vijay,
                                >>
                                >>Thanks for respond I hope you will sort this issue.
                                >>Card no is. [protected]
                                >>
                                >>Regards,
                                >>Sandeep
                                >>[protected]
                                >>
                                >>
                                >>On Mon, 02 Nov 2009 12:27:16 +0530 wrote
                                >>>
                                Dear Mr. Sandeep,
                                We are deeply concerned with the issues raised by you in your e-mail. We regret that our service couldn't live up to the expectations.
                                >>>
                                It is unfortunate that, despite our good intentions, you have had to undergo some discomfiture.
                                We are really sorry for the inconvenience caused to you because of all the issues that you mentioned. Thank you for bringing this to our attention.
                                >>>
                                We regret our inability to trace out your credit card account with the given details.
                                We request you to provide us withyour complete 16 digit card number and contact number for further assistance.
                                Looking forward to providing you with the best of our services at all times.
                                Sincerely,
                                VijayKumar
                                Customer Service Officer
                                ICICI Bank Limited

                                "ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390 days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75% of interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI Bank branch."
                                Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com.
                                >>>
                                CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                                This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
                                -----Original Message-----
                                >>>From: Sandeep ([protected]@rediffmail.com)
                                >>>Date: Sunday, November 01, 2009 04:24 PM
                                >>>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com); [protected]@icicilombard.com ([protected]@icicilombard.com)
                                >>>Subject: Re: RE: SUSPECTED SPAM:Fw: Fwd: No response
                                Dear Ranjan,
                                >>>
                                >>>Already spoke2-3 timeson Lombard customer carethat either sends my policy document or cancel my policy but still there is no response i.e. I have mailed to Lombard but still no response then finally I have mailed to ICICI because Lombard Policy isa part of ICICI.

                                My credit card also blocked due to payment of policies, Yes why should I pay if I haven’t received any document I don’t know policy is made for me someone else.


                                >>>Irequest you to take this matter & solve; now I am not interested in ICICI Lombard policy, because I haven't received documents on time then what is guaranty when I require policy they will assist.

                                Pls cancel my policy & unblock my credit card & reconcile the amount which is showing in credit card account detail. I am very disappointed with your Lombard services it’s really pathetic which I will never expect from ICICI. I never found this type of service from ICICI in last five years.



                                Regards,

                                Sandeep



                                >>>On Sat, 31 Oct 2009 10:33:09 +0530 wrote
                                >>>>
                                Dear Mr. Sandeep,
                                We regret for the inconvenience caused due to our credit card services.
                                We request you to contact ICICI Lombard Department on toll free number[protected]to dispatchthe Lombard Insurance Policy Document.
                                Looking forward to your co-operation and assuring you the best of our services.
                                Sincerely,
                                M Ranjan
                                Customer Service Officer
                                ICICI Bank Limited

                                "Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."

                                >>>>Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com.
                                Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com
                                CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                                This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
                                -----Original Message-----
                                >>>>From: Sandeep ([protected]@rediffmail.com)
                                >>>>Date: Friday, October 30, 2009 05:46 PM
                                >>>>To: [protected]@icicilombard.com ([protected]@icicilombard.com); customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
                                >>>>Subject: SUSPECTED SPAM:Fw: Fwd: No response
                                Reminder NO. 4
                                >>>>NO response on below till now.
                                >>>>
                                >>>>Not recieved any document of policy or any answers till yet from your side & you are adding EMI on monthly basis.
                                >>>>
                                >>>>I hope you will respond otherwise will take this matter forward.
                                >>>>
                                >>>>Regards,
                                >>>>Sandeep
                                >>>>
                                >>>>On Wed, 23 Sep 2009 17:50:31 +0530 wrote
                                >>>>>Reminder NO.3
                                >>>>>Revert ASAP or will go somewhere.
                                >>>>>
                                >>>>>On Thu, 17 Sep 2009 17:45:51 +0530 wrote
                                >>>>>>Reminder 2
                                >>>>>>
                                >>>>>>On Tue, 15 Sep 2009 11:13:32 +0530 wrote
                                >>>>>>
                                >>>>>>[protected] Forwarded message[protected]
                                >>>>>>From: Sandeep
                                >>>>>>Date: Sep 11, 2009 5:50 AM
                                >>>>>>Subject: No response
                                >>>>>>To: [protected]@icicilombard.com
                                >>>>>>Dear Manager,
                                >>>>>>In July I got a call from your customer care excutive regarding health plan policy & I was agreed on that but when he said that amount of Rs.5200/- somthing will dedect from your credit limit then I refused to do this after that someone senior person called me that why you are not intersted then I explain same thing & he said Ok sir I will cancel your policy because we can't do this thing.
                                >>>>>>Now after 45 days when my credit card statement shows deduction of Rs.217 then I asked about same to credit card department & they said you please speak to Lombard deprtment, when I spoke with them on 29thÂAug they said if you want to cancell that then you have to pay of Rs.1700 (Why should I pay)Ârest he will check & revert on monday this was commitment but no one turns up, when again I called up on 5th Sep same thing happens & no returns.
                                >>>>>>
                                >>>>>>Till now I haven't recived any thing (documents) related to this policy which is in my name (I don't think so) as per your employees, what I don't want.
                                >>>>>>So cancell this policy what I already cancel in July month it was pending due to your staff negligency.
                                >>>>>>
                                >>>>>>Regards,
                                >>>>>>Sandeep
                                >>>>>>
                                >>>>>>
                                I too Agree, its an worst service. Big Froud.

                                ICICI Lombard — Rejection of Claim approval

                                Dear Sir,

                                I had purchased a health insurance policy from ICICI Lombard General Insurance on 27/07/2008 for my mother Mrs.Prem Lata for 2 years plan and the same got renewalled on 28/07/2010 (Policy no.--4034i/HIR/05434955/00/000 ).I have just claimed for my mother operation for left thigh fracture.But they refused to give the claim for that .They told me that , this is a priexisting case and it will not cover but before all this while purchasing it they told me that only exclude list of diceases will not be covered . but this fracture is not that kind.Sir i am disturbed because i don't have so much money for the operation .The operation date is on 25/08/2010 .So please do the needful as early as possible .I shall be very very thankfull to you.I will wait for your kind revert.



                                Thanks & Regards,

                                Kuldeep Ahuja
                                Kuldeep.[protected]@ovi.com
                                [protected]
                                [protected]

                                ICICI Lombard — Wrong IDV Value

                                Dear,

                                I had lodged a complaint with ICICI Lombard customer support on June 7, 2010 that the IDV in my customer copy is 3,15,000 /- while in the actual policy is 2,63,200/-. I kept getting regret mails every week from Mr. Abhinay Bhosale from Customer Support team till August 6, 2010 that they are checking on the top most priority and now case is closed with the status "Clarification Done" while the issue still is open.

                                Details are as below:

                                Name: Sajal Dubey
                                Cover Note no: PK 8849617
                                Interaction id/service request id:10061093
                                Policy No: 10061093
                                Subject line of Email: RE:'ICICILom=[protected]' Wrong IDV Value
                                Mob: +91 [protected]

                                Hope that this will help me in getting the IDV value corrected.

                                iicici lombard — regarding theft and no reply is received from your side

                                hi this is sanjay kumar gupta and i lodged the motor claim against claim no moto 01634497 on 6th july and i have not received any reply from the bank side and from the agent i.e kapoor associates lucknow
                                sir i want to know that when will the claim be finaaly setteled and when i will have to receive the amount of claim
                                Dear Mr. Sajal,

                                Your complain is absolutely true.In fact there are lots of victim out who are facing the same problem.The gross negligence and irresponsible process of this Insurance Company has really spoiled the name of ICICI GROUP.

                                Anyways I would suggest you to kindly escalate this matter to bhargav.[protected]@icicilombard.com and mark a cc to eswaranatarajan.[protected]@icicilombard.com ; gauri.[protected]@icicilombard.com ; preeti.[protected]@icicilombard.com in order to have a proper assistance.

                                You may write me for any further assistance if require.

                                Best Regards
                                Kumar Rajneesh
                                Head
                                INDIAN CONSULTANT GROUP
                                A Leading Finance, Legal & IT Consultancy Firm
                                ( Specialisation in Banking Disputes & Grievances )
                                visit us : www.indianconsultantgroup.com

                                “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.”

                                ICICI Lombard — Car Parts broken are not claiming

                                DEAR SIR,
                                My car Toyota INNOVA MH 12-FK-1384 ZERO DEFT
                                POLICY NO 3001/[protected]/B00.
                                In two different accidents,My innova's Left Tail lamp was broken and left door, mirror and Rooftop was damaged.Insurance Company only gave us Mirror and Doors,but they didnt gave me Tail lamp and rooftop. And in second accident Right rear side it was damaged and mirror was broken,but company only Repaired Right rear side but didnt gave me new mirror for car.

                                Company also harrased me many times.I request you to give me justice.Thank you
                                Dear ICICI Lombard,

                                Name: Abhinav Kaushik
                                AL No.:[protected]

                                I was been admitted in hospital Pushpawati Singhania Hospital on 10/03/2011 and discharge on 12/03/2011 there was an pre approval given of Rs: 20000 on Saturday, now when I was discharge there was no one in the hospital to send you the discharge summary because their TPA is not available on Saturday after 5 PM and on Sunday it off, that’s the reason the discharge summary was sent to ICICI today Monday and today at 15:25 PM, I received a call from [protected], from ICICI saying that your company received the discharge summary and the approval of Rs: 20000 been done and rest amount around Rs: 7000 can be reimburse then I clearly asked the person should I go to the hospital to take my security amount which was been deposited from my side he said yes, then when I visited to the hospital they said the request was been denied Reason: Patient discharge on Saturday.
                                Now the Issues are: Is it the patient fault if the hospital TPA is not available on Saturdays and Sunday and if the doctor is saying the patient is ok and ready for discharge so should the patient force the doctor to not discharge because the TPA is not available on Saturday and Sunday.

                                Kindly approve the final bill sent by the hospital, still all the original reports are with the Hospital (Why should the patient suffer because of the miscommunications of the Hospital and ICICI Lombard).

                                Waiting to hear from you as earliest.

                                Regards:
                                Abhinav Kaushik

                                ICICI Lombard — Two Wheeler Claim(Theft)

                                Dear Sir,

                                My bike had been lost due to theft and i registered claim and submitt all require documents but i can't get my inssured amount and no body assist me regarding my claim.

                                My claim no.- MOT[protected]

                                Kindly resolve my problem.

                                Thanking you,
                                Regards, Ranjit Kumar Choudhary, Mob- [protected]

                                ICICI Lombard — Poor Service

                                My car policy is going to be expire in few days and the system is unable to process the same and when I called them they asked that system is not working and its happening since last 6 days. And now their customer care number is not working and no executive is helping and even after writing several mails, no call back. And even they disconnect the calls.

                                ICICI Lombard — promotional call

                                My mobile no [protected] is registered with DND.
                                But still I got a promotional call from icici Lombard from ph no. [protected] on 18 /7 /2011 at 12.06 pm .
                                Pl take appropriate action and confirm.

                                ICICI Lombard — Charged but not receive my Policy

                                Hello Sir,

                                I was charged for the Insurance policy of my two wheeler on 22nd of July 2011, Reg. No.- DL1SQ 4832 on name of my uncle MR. Naveen Kumar. I paid the premium of Rs 919 via my debit card of HDFC bank. As per my HDFC account statement the amt. of Rs 919 has been transferred to ICICI Lombard Mumbai. I talked to the ICICI Lombard Executive via online chat. One of the executive named "Sameer" Told me that u will receive your Policy on 22-july-2011 b4 10 am. but I didn't received any policy confirmation till now. When I'm trying to reach them no one is responding me. I sent an e-mail also on 21-july but not received any reply.

                                I talked to the customer service of ICICI lombard they gave me a complain number[protected] and told me that u will get your policy by 26th July 2011 but I have not received it. I talked to their customer service once again the told that it will take 3 more day. I told them to reply me on the e-mail if they don't receive the payment but they are not giving any proper response.

                                I have attached the statement of my bank in which it is showing that amt has been debited fo ICICI lombard

                                Please suggest me what can I do now. I have been charged by ICICI and not received the policy.
                                My contact details

                                Nitesh kumar
                                mob- [protected]/ [protected]

                                ICICI Lombard — delay in settlement of claim

                                ICICI LOMBARD IS NOT & NEVER INTERESTED IN TIMELY SETTELEMNET OF CLAIMS.

                                I HAVE LODGED CLAIM FOR THEFT OF MY CAR SINCE LAST 5 MONTHS THEY ARE STILL PROCESSING THE CASE.

                                AFTER EVER 15 DAYS THEY WILL COME OUT WITH SOME NET OF REQUIREMENTS OF DELAY /POSTPON THE CLAIM

                                ICICI Lombard — Insurance

                                The company refuses to settle insurance claim saying the doctor did not write the ailment properly,which is the doctors mistake not the patients,for which the company is subjecting the patient to a lot of agony and pain.
                                ICICI lombard is fraud company; I was their customer almost 6 years and finally when I approached them for a claim, they first said, the illness mentioned is not clear, second time: doctors signature missing, third time:you can go to the branch and settle. I didn't renew it and they lost a big customer base (I had insurance for my eight member family). I changed my insurance to Apollo Munich.. They are doing pretty well service. You Just switch the insurance in your next renewal.
                                Dear Sir,

                                We acknowledge the receipt of your concerns.

                                In order to enable us to assist you further and resolve you concerns, request you to kindly e-mail us your contact number, policy no at the below mentioned e-mail id and also suggest if you could elaborate your concerns.

                                E-mail ID: [protected]@icicilombard.com

                                We look forward to serve you.

                                Regards
                                Service Quality
                                ICICI Lombard General Insurance.
                                We are so much frustrated with ICICI lombard that I can not even express my feelings . This is the worst company I have seen in my life time .
                                We have taken a policy number -------- and are strugling to talk to some customer service .

                                Sales guy from bank committed so many things .. but he just a another pimp on the road . Moti Nagar branch . Never go there ... some Rajput . No value of their words.

                                I hope these guys gets fixed some time .
                                HI,

                                I was called him to buy policy for my father and they made mistakes and make it for me and now no boddy is answering me regarding this issue but they force me to continue to be we that my policy and buy another for my father.

                                since 5 days i'm calling this customer care service but no buddy have any information they just forwarding the call from one department to other.



                                so please never go with ICICI lombart it's making fraud to every one.

                                Kalpesh TIta
                                M [protected]

                                ICICI Lombard — DELAY IN CLAIM SETTLEMENT

                                One of the worst service in getting the claim settle from ICIC Lombard and ITs been almost 3 months now but claim is not settled.
                                Claim No. - MOT02624050 under Policy No. - 3004/69285609/00/000
                                Hi All,

                                Please don't take any policy from ICICI Lombard, once you take the policy then they are playing a games with you, this is one of the waste company in the world for insurance, friends...please

                                wake-up...don't take a policy...they are not providing good services...

                                Thanks,
                                Kondareddypatil

                                ICICI Lombard — complaint regarding car loan

                                sir i take loan from your form..and we get penaltize every time by bounce paymnt..evry tme either holiday occur at the time of paymnt or dont know what happend..we get the bounce penlty in my account..i reuest u to see the matter nd take necesary action as soon as possible..
                                Mediclaim Premium paid on 29.10.2015. Premium receipt received. Copy of Policy not issued till date. Unable to view what i am covered and upto what limit? Company and agent both say contact the agent/company.
                                Helpful
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                                  S
                                  satish kumar
                                  from Gurgaon, Haryana
                                  Jan 10, 2008
                                  Resolved
                                  Report
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                                  Resolved

                                  dear sir,
                                  >with reference to your e-mail,i am enclosing the bank statement of my city bank account no [protected] june-2007 to october-2007 in this statement thair is no credit of your refund, so please cheque the statement and take nesseury action so that i can get my refund as soon as possible.
                                  > thanking faithfully
                                  > satish kumar
                                  > my intrection id[protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear sir,
                                  please open my icicilombard request no.[protected]
                                  and credit card statement

                                  On Sat, 05 Jan 2008 Satish Kumar wrote :
                                  >
                                  >
                                  >
                                  >On Sat, 05 Jan 2008 CustomerSupport wrote :
                                  > >Dear Customer,
                                  > >Please do not change the above subject line while replying to this mail or for marking us any mail related to this case
                                  > >With reference to your mail
                                  > >, we would like to inform you that your policy has been cancelled. Refund has been processed as per the policy terms and conditions.
                                  > >Please find the cancellation details below
                                  > >Cancelled Policy Details
                                  > >§
                                  > >
                                  > >Policy Number: 4034/FPA/01515915/00/000
                                  > >§
                                  > >
                                  > >Policy Start Date:06-Nov-2006
                                  > >§
                                  > >
                                  > >Cancellation date:29-May-2007
                                  > >§
                                  > >
                                  > >Refund Amount: 5805
                                  > >§
                                  > >
                                  > >Refund mode:Credit card
                                  > > We request you to kindly get in touch with the credit card division of the concerned bank for the credit entry of your refund amount amount in your credit card.
                                  > >For any further assistance, please feel free to write to us.
                                  > >Assuring you of our best services.
                                  > >Regards,
                                  > >
                                  > >Renuka Vure
                                  > >Customer Support Team
                                  > >ICICI Lombard General Insurance Co. Ltd.
                                  > >-----Original Message-----
                                  > > From: SATISH KUMAR (
                                  > >satish.[protected]@yahoo.com
                                  > >)
                                  > >Date: Friday, January 04, 2008 10:46 PM
                                  > >To:
                                  > >[protected]@icicilombard.com
                                  > >(
                                  > >[protected]@icicilombard.com
                                  > >)
                                  > >Subject: Re: refund
                                  > >
                                  > >.
                                  > >To,
                                  > >The Manager,
                                  > >ICICI Bank,
                                  > >Dear Sir,
                                  > >This is to inform you that I was having, ICICI Lombard Health Policy no. 4034/FPA/01515915/00/000 for the period of 06 Nov. 2006 to midnight of 5th. Nov 2007, which I cancelled on 25-05-07 and finally the policy is cancelled on 29-05-07. After that I gave one request for the refund and got the request no.[protected] against my request. I did not get any refund against my policy till today. So many times I make a call on customer support to know the status but every time they said that your money is sent on my Citi Bank Credit Card no.[protected]. I made all the payment by this card only. This is my request to you that please look into this matter so that I can get my refund soon.
                                  > >Thanking you.
                                  > >Yours Faithfully
                                  > >id[protected]
                                  > >
                                  > >Note: Forwarded message attached
                                  > >Dear Mr.
                                  > >Kumar
                                  > >,
                                  > >
                                  > >This is with reference to your recent contact with us.
                                  > >
                                  > >We have not received the credit of Rs.5,805 from M/s. ICICI Lombard for your card ending # 6001. We request you to contact the Merchant Establishment directly.
                                  > >
                                  > >We assure you of our best attention at all times.
                                  > >-- Original Message --
                                  > > From: India Service <[protected]@citicorp.com>
                                  > >To: "satish.[protected]@rediffmail.com" <satish.[protected]@rediffmail.com>
                                  > >Subject: 'Citibank=[protected]' Your Citi Bank Card # 5425********6001
                                  > >SATISH KUMAR
                                  > >my intrection id[protected]
                                  > >mobile no. [protected]
                                  > >address- 1/3D/1 East Azad Nagar gali no. 7 delhi-110051
                                  Dear Sir/Madam,

                                  Sub : ICICI Lombard Fraud Company
                                  Hi, I got a health policy through online from ICICI Lombard. Policy name is Family Protect Premium. Policy no is: Policy no: 4034/FPP/02995222/00/000.
                                  This policy is Rs. 3 Lakh for 2 years. Its amount is Rs. 6732. But in ICICI Lombard website for this policy is Rs. 5500. The amount difference is Rs. 1200 approx. I got cheated from ICICI Lombard RS. 1200. Regarding this issue i have forwarded various complain but I couldn't get response.
                                  Also you can see health policy price chart in Lombard website http://www.icicilombard.com/app/ilom-en/Personalproducts/Health.aspx . No one can help about this policy. Also this policy doenot mention in Lombard website. I can give you various details of costumer, who cheated with ICICI Lombard

                                  Another one serious query that when i got regarding purchase of health policy. She gave me all wrong information like: 1) your policy will be Rs. 6 lakhs for 2years 2) when you will be in hospital you will get extra Rs. 1000 per day. 3) You will tax benefit Rs. 3 lakh. Etc...
                                  Please give me suggestion regarding above complain. I will take hardly action to ICICI Lombard Company. I have all clues to lost market value of ICICI Lombard.

                                  Thanks & Regards,

                                  Mukesh Kumar
                                  Mob: [protected]
                                  Dear Sir/Madam,

                                  Sub : ICICI Lombard Fraud Company
                                  Hi, I got a health policy through online from ICICI Lombard. Policy name is Family Protect Premium. Policy no is: Policy no: 4034/FPP/02995222/00/000.
                                  This policy is Rs. 3 Lakh for 2 years. Its amount is Rs. 6732. But in ICICI Lombard website for this policy is Rs. 5500. The amount difference is Rs. 1200 approx. I got cheated from ICICI Lombard RS. 1200. Regarding this issue i have forwarded various complain but I couldn't get response.
                                  Also you can see health policy price chart in Lombard website http://www.icicilombard.com/app/ilom-en/Personalproducts/Health.aspx . No one can help about this policy. Also this policy doenot mention in Lombard website. I can give you various details of costumer, who cheated with ICICI Lombard

                                  Another one serious query that when i got regarding purchase of health policy. She gave me all wrong information like: 1) your policy will be Rs. 6 lakhs for 2years 2) when you will be in hospital you will get extra Rs. 1000 per day. 3) You will tax benefit Rs. 3 lakh. Etc...
                                  Please give me suggestion regarding above complain. I will take hardly action to ICICI Lombard Company. I have all clues to lost market value of ICICI Lombard.

                                  Thanks & Regards,

                                  Mukesh Kumar
                                  Mob: [protected]
                                  Dear Sir/Madam,

                                  Sub : Because of cancelation of genrel insurance

                                  Sir,
                                  This is to inform you that my general insurance policy No.4034/FPS/01296011/00/000. has been cancled witnout any prioer intimation. So i request you not to cancele my policy.
                                  Pls reimburse my amount which has been deducted from my credit card.


                                  Regards,
                                  Mr.Harikrishna p.chintala
                                  mob.[protected]
                                  Dear Sir,

                                  Please open my icici Lombard interaction id . [protected] &[protected] and email Ref :[protected] dated 14.01,2008.

                                  Received your email. I am not interested continue in your health policy. So, please cancel in our policy immediately. My Policy details below :-

                                  Credit Card No. : [protected]
                                  Policy Holder : Rajesh.S
                                  Premium Amount : 246.32 ( 1/24 EMI)
                                  Date of Debit : 02.01.2008
                                  Cheque Details : Nil
                                  Unique Id / Ref No. 2478382
                                  Policy No. : Nil

                                  And also please processing fee, 1/24 emi principal amount & 1/24 emi interest amount refund in our credit card account immediately,

                                  Thanks
                                  Rajesh.S
                                  Cell : [protected]
                                  Dear Sir,

                                  I have already posted a complaint for the endorsement of IDV for my vehicle.

                                  But nothing has been done in last 1.5 month.

                                  I have been regularly contacting the Mr Nitender Chouhan, of ICICILombard Noida branch but his response is irrediculous.

                                  It is really a matter of shame for you people bothering me for last 2 months just to resolve the small issue.

                                  Please endorse my policy number for correct IDV of Rs 2.30Lac for policy number 3001/53127335/00/000

                                  regards
                                  Nitesh Sharma
                                  [protected]
                                  Dear Sir/Madam,

                                  I have taken an two wheeler loan,

                                  Agreement no.: LTDEL[protected]

                                  For instl. Period: 07/09/2005 to 07/08/2007,
                                  which has now been completed without any hassle.
                                  The loan amount is fully paid by me according to the bank terms and conditions within the loan period.

                                  Now I require the NOC for removal of Hypothecation from my RC, I have tried to request for the same on phone banking no. [protected] which is not functioning for this.

                                  Please help me out,

                                  As there is no option to talk to the customer care executive personally on the Helpline no.

                                  Regards,
                                  Dinesh Kumar
                                  [protected]
                                  Dear sir/madam,
                                  This is Rajesh Nelavelli. I'm workin for Satyam. In August i was applied for ICICI CREDIT card. In Oct. One of the ICICI exicutive called me for verification.After that he asked me to take Lombard,it will helps in "TAX Decleration". I said "NO". Even though he sent two Lombard cards to my parent's address. They sent to me after a week. I immediately called that person(Raja Reddy,Chennai,no:[protected]) and asked him to cancel those cards. He said that "Sir, I'm sorry for that. Unfortunately It was activaed,Please pay 1047/- for jan. , after that i will cancel the cards." Now those customer care people said to me "YOU HAVE TO PAY 5,500/- rs. as CANCELLATION FEES".

                                  Please tell me,"Is this is the correct way for ICICI bank to develop their business, and please tell me"What to do now"?

                                  with Regards,
                                  Rajesh Nelavelli.
                                  Dear Sir/Madam,
                                  This is Rajesh from Hyd. my credit card no:[protected]. I got this card on Dec.13th. On Dec.07th one icici exicutive(Raja reddy,Chennai,[protected]) called me and asked for Lombard insurance. I said "NO".

                                  Even though he sent 2 cards to my parents address(recieved on dec. 28th). Immediately i called him and asked to cancellation. But he did't it.Now the customer care people saying that i have to pay 5,500/-rs. as CANCELLATION fee.

                                  I was used credit card for some other purpose. The billed amount is 4,000/-. I paid that one. But it was deducted as EMI 1047/- for Lombard. Please cancel all the bloody things,Immediately cancel those cards. I won't pay a single rupee for this.
                                  Thank you,
                                  Rajesh Nelavelli.
                                  [protected]
                                  req. no:[protected],[protected],[protected].
                                  Dear Sir/Madam
                                  Even though I have't applied for any insurance policy, I have been charged a sum of Rs 4000/-. Again I have been informed by the Customer Care that the Health Insurance policy is under the name of some Suresh Kumar not me.
                                  The Card Department is saying only you have the right to cancel and remit back the money.
                                  The Auth ID for this Policy is 098178
                                  My Credit Card No is [protected]
                                  I want the Policy to be Cancelled.
                                  Hope you will be kind enough to do the needful.
                                  With Regards
                                  N Bishworjeet Singh
                                  Bangalore
                                  Dear sir, we are allredy claimed on date[protected] but not settled iam so namy phone contract so your answer today or tomaro so im veery sturgel
                                  please i requst settle
                                  Dear Sir,

                                  As I had not applied for the ICICI Lombard health policy (Policy No: 4034/FPP/03244332/00/000) as the bank personnel forcefully made these policy with my credit card without getting any sign from me as I am not interested in this policy please cancel these policy (without any cancellation charge) and release my hold amount as taken for the policy for both myself and my mother(Details give you later).

                                  The person talk to me regarding this is Mr. Mohan and Babu(+[protected])
                                  Policy no: 4034/FPP/03244332/00/000
                                  Card no: IHPN[protected]/01
                                  Male/Age: 26
                                  DOB: 04.09.1982
                                  Valid up to: 8 Feb. 10

                                  Please reply me soon as I am worried very much... for further any queries please contact me.

                                  Regards,
                                  Divakar
                                  [protected]
                                  i mr.jeevan alhat my car no.- mh-14-bc-1249, i have paid my insurance dated as 07/5/2008 but untill i can not the orignal insurance policy the company agent give me a only cover note i enqiery about the recit but he can, t tell me details .
                                  my cover note no.is PG 7107726
                                  primium amount rs.-7625 paid by check no.-971820 dated as 7/5/2008.
                                  plese send me policy as early as you can.

                                  thank you!
                                  Dear Sir,
                                  This is Dillip kumar Acharya from A-303, Krishana Tower, Nayapalli, BBSR, Orisa, Pin.751012 . I have purchased a health insurance for my son Abhishek Acharya from your company by paying Rs. 5, 085 on 19-08-07 through my credit card bearing no. [protected] . But I have not received any certificate and card against the insurance . I have made many complaints over phone . Your office has given false assurance of sending me the certificat every time . Kindly issue me the certificate and card as early as possble or cancel the insurance and refund me the hole amount I have payed with intrest . Kindly send reply through my email id .
                                  thank you!
                                  dear sir,

                                  i am sunil sharma. i have a bike which has a claim no- MOTO0790264 of date 17-05-08. and the complain no:[protected]. one month period is passed out but no progress in this matter. so, please try to resolve this matter with your personal intrest.
                                  than you very much..
                                  Dear sir,

                                  We are informe to you I purchase new TAVERA B3 10STR BS2 gallops motors pvt ltd., s.g.highway, sarkhej, ahmedabad - 382210. dt : 7-6-2008. with icici lombard motor insurance. premium amt 22388.00. My policy no. 3001/54206425/00/000.

                                  We are complain to you I purchase tavera car today approx 15 days but today I recived icici lombard duplicate internet generated policy but my origenal policy where? who are you belive ?

                                  so, sir please my complain solve your porsonaly.

                                  Kindly send reply through my email id

                                  thanking you,

                                  JITENDRA J. SHAH
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                                    S
                                    S. Pereira
                                    from Bengaluru, Karnataka
                                    Dec 13, 2007
                                    Resolved
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                                    Resolved

                                    I received a marketing call in Oct'06 and I agreed to subscribe to a Medical Insurance Policy for Rs 2 lakhs. I had opted for a one time payment - here is when the first screw up began. They deducted 12 EMI's from my Credit Card instead of a one time payment. Several months later at no sign of the card reaching me, I called the Customer Care no. They said that I had to call another no for Lombard, which I did- but to no avail. The Lombard Customer Care does not have 24/7 support. Today 14 mths later, I finally got to speak to a Cust Care agent who tells me that the medical card was dispatched to me, but ofcourse that is . Because the guy refused to give me the POD details. Ofcourse, he could not care less. He asked me to go ahead and complaint. What do you think I should do to get my money back from Lombard?
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      S
                                      satish kumar
                                      from Gurgaon, Haryana
                                      Dec 13, 2007
                                      Resolved
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                                      Resolved

                                      hi mera naam satish kumar hai mene icici lombard ki helth policy le thi jiska number4034/fpa/01515915/00/000 thaa period of insurance 06-nov-2006 midnight of 05-nov-2007 tak tha jisko mene 25/05/07 ko cancellition ke liye request diya thaa aur 29/05/07 ko ye policy cancelled ho gai thi uske baad mene refund ke liye request di thi jiska request no.[protected] hai mere refund aaj tak mujhe nahi mila hai customer support mai phone karte hai to vo kahte hai refund aapke credit caerd per chala gaya hai meri credit card ki statement main paisa aaj tak nahi aya hai mera credit card city bank jiska no.[protected] hai aur sari payment bhi esi credit se ke hai.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      hi mera naam satish kumar hai mene icici lombard ki helth policy le thi jiska number4034/fpa/01515915/00/000 thaa period of insurance 06-nov-2006 midnight of 05-nov-2007 tak tha jisko mene 25/05/07 ko cancellition ke liye request diya thaa aur 29/05/07 ko ye policy cancelled ho gai thi uske baad mene refund ke liye request di thi jiska request no.[protected] hai mere refund aaj tak mujhe nahi mila hai customer support mai phone karte hai to vo kahte hai refund aapke credit caerd per chala gaya hai meri credit card ki statement main paisa aaj tak nahi aya hai mera credit card city bank jiska no.[protected] hai aur sari payment bhi esi credit
                                      mera nam nitin ambokar hai maine koi police issue ki nahi hai mere cedit card mai se kisi ne ye online polciy nikali hai meine turant aapke custmor service se bat karke stop karne ke liye kaha hai mera requst no diya hai date 29/05/09 amt. 4570/- req. no[protected], date 28/05/09 amt. 6250/- req. no. 27050968 to aap jaldise ye stop karke mere credit card me amt. trransfer kiji ye .
                                      Dear All,

                                      Pls i have taken helth policy from ICICI LOMBARD# 4018/ibank-108524/00/000 in jan but havn't receive any doc in this regards then i have taken some other plan but after 6 month in june i have receive doc of the same which is so surprising...& when i discuss the same with the costomer care people they said it is nit our falt can anybody explain who's falt in this regards & now i want to cancell thei policy they are asking 75% deduction on the same whic is again not acceptable...& is it my fault …. ICICI Lombard hasn’t sent me the doc????Than why I m the suffering as in this case ICICI Lombard is the culprits...this is totally wrong attitude of the ICICI Lombard...

                                      I will write this in to public issue...or will prepare for the worst...

                                      But 1 thing I would like to clear that i will not bear any charges against this...

                                      Do hope some positive response in this matter...

                                      As i don't have funds to pay my credit card EMI...which is not more then my pocket...

                                      Total dues with all charges are near about 3600 which I can't pay.


                                      Regards,
                                      SAMEER B
                                      [protected]
                                      My complaint no. is 'ICICILom=[protected]' ICICI Lombard. After eight month they have not solved my complaint. They deducted Rs. 4500 from my credit card account and they donot have any policy record and policy number. I deducted this amount without my permission.

                                      To return this amount, now they demanding policy cancellation letter. They offer policy on phone and without any document and to return the amount they demanding cancellation letter.

                                      I request all the people, take care on telephone of ICICI BANK. They are dirty people. They are cheater. They collect money by misguiding people. They are blood drinker of poor people. They deducted Rs. 4500/- from my acount and now they are not answering me from 8 month.

                                      I am planning to go to concumer court and i will write a letter to RTI higher authority also.

                                      Please take care of ICICI Brand name (Most cheater)

                                      IN HOUSE SURVEYOR LIMITS

                                      Dear Sir, please confirm the your in house surveyor survey limits .acc. loss
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                                        V
                                        Vikas Utekar
                                        from Mumbai, Maharashtra
                                        Nov 28, 2007
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                                        I have purchase online mediclaim policy in the month of july 07. The policy no alloted is W-029141 dtd 26/7/07. The payment is made throgh credit card. The policy got rejected for unknown reason (they want only healthy people). The cancellation didn't happen. They are debiting money from my credit card. I want refund back If i will not get it ASAP.

                                        rgds,

                                        vikas
                                        [protected]
                                        Hi, I got a helath policy through online from ICICI Lombard. This policy is Rs. 3 Lakhs for 2 years. Its amount is Rs. 6732. but in ICICI Lombard website for this policy is Rs. 5500. The amount difference is rs. 1200 approx. i got cheated from ICICI Lombard RS. 1200. Regarding this issue i have forwarded various complain but i couldn't get response.
                                        another one serious query that when i got regarding purchase of health plociy. she gave me all wrong information like : 1) your plocy will be Rs. 6 lakhs for 2years 2) when you will be in hospital you will get extra Rs. 1000 perday. 3) you will tax benift RS. 3 lakhs. etc..
                                        please give me suggestion regarding above complain. i will take hardly action to ICICI Lombard company. my mail id id : uk.[protected]@gmail.com , mob: [protected] (Delhi).
                                        Hi,
                                        My name is Rajesh. I recived a credit card(no:[protected]). on Dec 14th. But made a transaction for 24,000/- for ICICI Lombard. How can it possible. I recieved no. of calls from ICICI for Lombard Insurance but i did't accept it.Even though i recived 2 cards from bank and for every month i'm getting 1047/- as EMI. I asked them to cancel the cards,they said that "you have to pay 5,500/- as cancellation fee".

                                        What the hell are doin by these Icici fellows. Please tell me what to do now?

                                        Regards,
                                        N.Rajesh-[protected]
                                        dearsir,
                                        My name is Ajaysagar I have before complaint about ICICI LOMBARD CELL my complaint no.is 40509401on 04-may-2009 if this complaint is not taken serouisly i will complaint to RBI&to finance minitrsy
                                        Thanking you
                                        ajay sagar
                                        - mob [protected]
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