[Resolved]  Icici Lombard — Bike Claim number MOT11669140

Dear Team,

This is to inform you that undersigned book the claim in your toll free number dtd. 6th Dec-21. The claim number is MOT 11669140. Bike taken to Authorise service center near to my house i.e. Pashankar Honda KarveNagar Pune- 411052.

On dtd. 9th Dec-21 Your executive based in Pune called me and telling " Your vehicle policy is non zero dept. So for all plastic parts there is 50% depreciation
& For metal parts 40% depreciation is applied"

If this is the case I am having few Qs.

1) Where it is mention in policy.
2) While renewing Why this thing's are not informing.

If customer has paid for insurance he has to get satisfactory service when required. But seeing I don't see you are really care about customer satisfaction.

Awaiting for reply from you and expecting 100% claim to be approve.

Thanks & Regards,
Pratik Savalkar
+91-[protected]