Icici Lombard — bullet fuel forcefully repaired, not working since then | |||||
Here are the details before i proceed with my worries : 1. Registration number : hr02 am 7781 2. Owner name : paramjeet singh 3. Chassis number : me3u3k5c0hc277931 4. Purchased month-year : mar-2017 5. Insurance number : 3005/ai[protected]/00/000 6. Insurance agency : icici lombard I am struggling with my bullet since it was forcefully repaired after the accident, here is the brief summary : A. My younger brother met with an accident in june-17, where in the fuel tank, tool box, handle & front bumper got damaged. B. I intimated the same to my insurance agency about the accident & same time i gave my bullet to service station @ sohan autoworld – faridabad (Haryana) C. Surveyor visited for inspection & said that it will be repaired, i have done for others as well.’ D. I was clearly told by service station that we do not repair fuel tanks, we cannot guarantee about its working after repair. E. Upon forcing by surveyor, it was repaired outside the station. Along with this my tool box & front bumper was also repaired & re-painted. F. Since that repair my bullet is not running properly; after a run of 8-10 km engine goes off automatically & then we have to wait for 1-2 minute to re-start & ride. G. The problem was again intimated to service station & surveyor. Service engineer from royal enfield says fuel tank is damaged from inside & needs to be replaced, but the insurance agent is not agreeing & not ready to pass the bill. H. Again after escalating the matter to insurance company, i was told to take my bullet to another service station; where they have also not done anything & my bike was returned after 4-5 days. “the furge wall under the seat was damaged & part it not available with us; hence for time being we have disconnected it & has bypassed it, so that you can drive” These are the wordings of service engineer from service station. I. Day before yesterday (Sunday[protected], furge wall was replaced from another service station. But; my bullet is still not running properly. Engine automatically goes off after a ride of 8-10 km. Only if you drive at 40km per hour it will keep on running, but you cannot drive faster than that. Please help me in this, my new bullet i have purchased for my daily office work, but i am struggling from last 3 months, due to this problem. Looking for positive & quick response from your side. Was this information helpful? | |||||
ICICI Lombard customer support has been notified about the posted complaint. | |||||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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