[Resolved]  Icici Lombard — car insurance claim not settled

Address:Parshvanath Plaza,, Mansarover Colony, Maghola Line Par, Moradabad, Uttar Pradesh, Moradabad, Uttar Pradesh, 244001

Hi,
My car insurance claim is processing since last more than 6 months but still i didn't get my claim amount. Claim team (Satendra singh & anoop singh) are asking me that claim file has been processed for payment from their side and it's in payment department since last more than 1 month. Whenever i call them, they always keep saying that you'll get your money in next 1-2 days. I have submitted all required documents but still paying my car loan emi.

Please process my payment asap.

Required details:
Contact number : [protected], [protected]
Email id : [protected]@yahoo.com
Customer support interaction id : [protected]
Policy number : 3001/mi[protected]/00/000
Insurance company: icici lombard general insurance co.


Regards
Vipin kumar
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Oct 24, 2019
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
ICICI Lombard Customer Care's response
Dear Vipin,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Complaint comments 

Comments

ICICI Lombard policy is very poor and third class service Maruti Suzuki portal endorsement is ok but not ok for ICICI Lombard track and not given genuine answer for all staf so please check and fast process claim I'd MOTO9081001
ICICI Lombard Customer Care's response, Sep 28, 2019
Verified Support
Dear Jaimin,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance

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