[Resolved] Icici Lombard — Car insurance claim related complaint | |||
On 27-04-21 My car was completely damaged by some anti-social elements. According to which I have gave my car whose number is DL4CAX4309. I gave him the nearest showroom by Rohan Motors udyog vihar greater noida. According to which Claims of only 20% of the damage done to my car were even passed by Icici Lombard insurance company and other 80% claims were rejected by insurance company surveyor Mr madhur tyagi for any unnecessary reason. In which this attack the key of my car was also snatched by those people.About which I also got fir done in my nearest police station and I gave a copy of it to the insurance company by the adviser.For which the lock of my car Neither was rejected by ICICI Lombard nor were the rear and front bumpers passed of my car.If in the future my car is harmed by those anti-social elements, then will the ICIC company take responsibility for it. Name-Rajkishor Ph-[protected] Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Saurav,
Apologies for the delay and the inconvenience caused. We have made a note of the details and will get back to you with an update on the same.
Regards,
ICICI Lombard General Insurance
Apologies for the delay and the inconvenience caused. We have made a note of the details and will get back to you with an update on the same.
Regards,
ICICI Lombard General Insurance
Dear Mr. Goutam
We write with the reference to your concerns registered regards the claim.
As per our telephonic conversation held today, we are reviewing your concern regards the claim in policy number 3001/200*****9/00/B00 and we shall respond to you within 4 working days.
We value your feedback and we sincerely regret the inconvenience caused to you.
In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.
We assure you the best of our services.
We write with the reference to your concerns registered regards the claim.
As per our telephonic conversation held today, we are reviewing your concern regards the claim in policy number 3001/200*****9/00/B00 and we shall respond to you within 4 working days.
We value your feedback and we sincerely regret the inconvenience caused to you.
In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.
We assure you the best of our services.
Dear Mr. Goutam,
We write with the reference to your concerns registered regards claim.
As per our telephonic conversation held with us, we want to advise that post receipt of your query the claim was reviewed by our senior claims team who replied based on claim examination, evaluation findings whatever damages that were not co-relating with the incident were not considered (hence key lost was denied because in the policy the key protect is not covered and damages were pre-existing so denied) claim is assessed as per policy terms and conditions.
For any assistance needed with regards to your claim please feel free to contact us or you can get in touch with our claim officer.
We assure you best of our services.
We write with the reference to your concerns registered regards claim.
As per our telephonic conversation held with us, we want to advise that post receipt of your query the claim was reviewed by our senior claims team who replied based on claim examination, evaluation findings whatever damages that were not co-relating with the incident were not considered (hence key lost was denied because in the policy the key protect is not covered and damages were pre-existing so denied) claim is assessed as per policy terms and conditions.
For any assistance needed with regards to your claim please feel free to contact us or you can get in touch with our claim officer.
We assure you best of our services.
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact/policy details for us to check this from our end.
Regards,
ICICI Lombard General Insurance
Name-Rajkishor
Wagonr green 2017