[Resolved] Icici Lombard — Claim not Passed even 100% Insurance Policy Purchased. | |||||
I am Rajni Patel, [protected] m I had purchase Swift Car and purchase Insurance policy 100% cover all things and understand all detail. It mention that your car can claim 100% if any damage. But showroom is not passing our claim and not giving support after we purchase. Where should we complaint ? How can we get our money back from Lombard or get service from them ? Also they force to renew form the auto dealer from where we purchase the car. Dealer "Kiran motor - surat" is not providing proper service as well answer correctly or provide full information about the policy. Every customer is not educated or have English knowledge that they can read * information. Is there any way that we get justice? Also Government Consumer court Customer Service number not pickup phone. Was this information helpful? | |||||
May 7, 2017 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Mar 30, 2017 ICICI Lombard Customer Care's response Dear Sanepara, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Apr 03, 2017 ICICI Lombard Customer Care's response Dear Sanepara, We write this with reference to your below post. We wish to inform you that we are working on your concerns and we will revert you by 5th MAR 2017. Assuring you the best of our services. Verified Support Apr 06, 2017 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to your below concern, We have reviewed your claim with our senior claims official and regret to inform you that your claim cannot be settled for the following reason: • Claimed damages are too old, not matching with date of loss mentioned in claim form & try to hide the material fact. Please find the attached rejection letter for your ready reference. We look forward to serve you.  | |||||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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