[Resolved] Icici Lombard — Covid-19 Claim processing | |
1. The pre-approval of my claim was denied stating that that Covid positive from government was not submitted. Although I had provided the details of the SRF Id and ICMR reference details. They are finding various excuses to reject Covid claims 2. it is more than one month since I submitted my claim and there is no update as yet. Their service quality stands to be questioned. They do not provide timely updates. one needs to follow-up regularly. The size of a company does not necessarily matter. It is the values integrity, honesty and transparency that matter. I sometimes wonder whether it is worth buying an insurance policy if you have to literally chase the company for geting your money reimburse. The big question is IRDAI doing anything about it. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. | |
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