[Resolved] Icici Lombard — giving false reason to reject claim
Vivinayshah1980 on Apr 8, 2019
Policy # 4129/21714571/00/000
Claim # in[protected]
I got urinary tract infection in june 2018 for which icici lombard is telling that i had urinary tract infection before june 2018 and creating false pre-existing condition.
I was provided with forged reports from icici lombard to prove pre-existing condition. It's tough to fight for me at age of 70 with icici lombard. I am mainly talking with mr. Rakesh tomar from icici lombard and he is not providing any proof which suggest pre-existing condition. By hook or crook, icici lombard is trying to just prove i had pre-existing condition, which i never had.
I never had any disease mentioned in my policy and also never diagnosed with uti ever before june 2018.
Please help to resolve this matter soon.
Any help here will be really helpful.
Complaint marked as Resolved May 9, 2019
[Apr 08, 2019] ICICI Lombard customer support has been notified about the posted complaint.
Verified SupportICICI Lombard Customer Care's response, Apr 08, 2019
Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same
ICICI Lombard General Insurance
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