Icici Lombard — health insurance issue

To whomsoever it may concern.

I, rajendra rao having my icici lombard health care card number as[protected] and policy number as 4128i/hpr/[protected]/01/000.

I changed my policy from apollo health insurance to icici because of the facilities that the company provides. Unfortunately, this being wrong.

I'll think to renew my 3rd year with icici lombard health insurance due to the following reason.

I had a call today with vijaya laxmi from icici toll-free number 1800266 to discuss the maternity policy and to my surprise, i came to know i'm not covered under any maternity plan (When i opted for the policy - it was mentioned to me maternity will be covered), so the executive ms. Vijaya laxmi says you will have to inform us and provide my wife details and then wait for 3 years to get the benefit under maternity. This is absurd and baseless. Who would the hell wait for 3 years to do this?

My wife, jasmine kohli having same health policy as icici health insurance having card number[protected] and policy number as 4128i/ihpr/[protected]/02/000 are shocked to know both o[censored]s are not covered under maternity but were told that maternity is covered.

If, apollo was providing maternity to me @ rs. 3800 p year with less sum insured i was happy there but icici being a brand doing this kind of cheap thrills doesn't make any sense at all! Paying rs. 14000 p year and getting this kind of treatment is not acceptable.

If this is the service that you will provide, it's better we inform on all digital platform how icici health insurance cheat people. I'll take this matter to all social media channels and will make sure that you never get any clients henceforth.

Best,
Rajendra r rao