Icici Lombard — Health insurance policy

Address:Mumbai City, Maharashtra, 400064
Website:www.icicilombard.com

My name is maneesh kumar age 24,
Date of birth 12/01/92
Icici lombard employee have made a call yesterday i. E. On 12th june 2018 at 6:07 seconds explaining me a policy of health insurance worth rs 8000+
They explained me the policy and after that they told me that a verification team will call me asking me about my address phone no. Date of birth and card no. So that they can convert the amount of the policy to 440 as an emi instead of paying the whole amount together on my icici credit card.
When the verification team called me i had a doubt so i told them i need time to think if i want to take the policy or not that was 2 to 3 days.
After that icici lombard employee from malad a call saying you didn't completed the verification call what problem you have ask us i said i need time to think about the policy and everything and i said give me 2 to 3 days time to think about it they said okay and cut the call.
Then today i. E. 13th june 2017 they again made me a call at 12:13 pm regarding the same matter after he started explaining me again about the policy i said i don't think i will be interested in the policy as i have some problems he started to get rude with me he said your policy is already created and as you didnt complete the call of converting the emi the whole amount of 8000+ will be debited from my account i didnt gave any details of my card to them then how they can do that plus at the end of the conversation i told them i dont think i will be interested in the policy he again got very rude and started saying useless things over the phone and said you will receive a message over your phone that your account has been debited
If they debit any sort of money from my account it won't be a good thing from icici lombard team side how they can do that without me whole consent over the policy.
This was the most rude and weirdest conversation made by them at the end of the call.
Please look into the matter as there are already 700+ complaints against them already and i am adding one more today is really someone is taking care of it or not.
I have already made a complain regarding this on icici lombard chat services my chat id is : chat[protected] and the person i was chatting with was sanchita.
Please tell them not to behave in such ways with the customer of icici bank.
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ICICI Lombard customer support has been notified about the posted complaint.
Jun 13, 2017
Updated by Maneesh2212
My Name is Maneesh Kumar
Age - 24
D:O:B - 12/01/92
City - Mumbai
State - Maharashtra
Call was made from ICICI Lombard Malad Branch.
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