[Resolved]  Icici Lombard — Icici lombard health insurance premium hike in name o[censored]pgradation

Address:Mumbai City, Maharashtra, 400025

I have believe in ICICI Lombard general insurance I never though in dream icici Lombard cheating with customer and equal ant to day robbery on customer pockets. Without any proper guideline and intimation they sent a renewal notice in double of amount to existing customers . I have taken 2 policies in 2009 december 23rd 1. (A) Premlata bajaj 40 years and pratik bajaj 18 year amount 4521/- up to December 23rd 2010 4034i/ffh/w-1441734/00/0000 (B) Hargovind baja j 42 and adity bajaj 15 years amount 4521/- up to December 23rd 2010 policy no. 40034i/ffh/w-1441681/00/0000 2. (A) Premlata bajaj 41 years and pratik bajaj 19 year amount 5519/- up to December 23rd 2011 4034i/ffh/w-1441734/01/0000 (B)Hargovind baja j 43 and adity bajaj 16 years amount 4521/- up to December 23rd 2011 policy no. 40034i/ffh/w-1441681/01/0000 3. (A) Premlata bajaj 42 years and pratik bajaj 20 year amount 5519/- up to December 23rd 2011 4034i/ffh/w-1441734/02/0000 (B) Hargovind baja j 44 and adity bajaj 17 years amount 4521/- up to December 23rd 2012 policy no. 40034i/ffh/w-1441681/02/0000 4. (A) Premlata bajaj 43 years and pratik bajaj 21 year amount 5622/- up to December 23rd 2013 4034i/ffh/6252760/00/0000 (B) Hargovind baja j 45 and adity bajaj 18 years amount 4605/- up to December 23rd 2013 policy no. 40034i/ffh/6252766/00/0000 IN NAME O[censored]PGRADATION BOMB BLAST IN NAME OF RENEWAL TRIPLE FROM EXISTING . 5. (A) Premlata bajaj 44 years and pratik bajaj 22 year amount 9382/ - (5622/- previous premium) up to December 23rd 2014 4128i/iHR/85853800/00/000 (B) Hargovind baja j 46 and adity bajaj 19 years amount 11035/-( 4605/-previous premium) up to December 23rd 2014 policy no. 4128i/iHR85866229/00/000 6. (A) Premlata bajaj 45 years and pratik bajaj 23 year amount 9382/ - up to December 23rd 2015 4128i/iHR/85853800/01/000 (b) Hargovind baja j 47 and adity bajaj 20 years amount 11035/- up to December 23rd 2015 policy no. 4128i/iHR85866229/02/000 And AGAIN bomb blasted on existing customers and harassed by icici Lombard like this in name o[censored]pgrading cheating with innocent customers. Proposal values for premlata bajaj 46 and pratik bajaj 24 years rs. 9382/- to direct 16993 /- and hargovind bajaj 48 years and aditya bajaj 21 years rs. 11035 to direct 13967/- in name o[censored]p gradation. No any phone calls and no questions asked to customers and directly sent a renewal notice and no time for portability. This type of attitude is white collar thief’s in day light on customers. Is it justify . Age factors like 45 to 46 ok and service tax charges 12.5% tio 14.5% ok. But why in name o[censored]p gradation. they want to kill previous policies which we have till today not claimed. Anyhow forcing to leave a existing policy from customers. Robbery unjustified behavior kill the customers. There is no transparency and no any call from company regarding up gradation scheme and detail. Just throwing renewal notice and no time to think about these. Very shame when we call at call centre they told this matter o[censored]p gradation only unbearable for us. Hours to waiting . no courtesy for customer main motto how to fool customers and grabbing money from existing customers and force to lapse the policy because they already take money in lakhs from customer which not claimed. And the helpless and continue with us.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Hargovind,

We have noted your concern. We will check this from our end and get back to you on it.

Regards,
ICICI Lombard General Insurance

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