[Resolved]  Icici Lombard — insurance claim rejected after 1.5month approx for the reason communicated on day 1

Address:Pune, Maharashtra, 411019

Policy no. 4065/ibank/[protected]/00/000

Informed by employer about termination
03jul17
Last day 04jul17

Contacted lombard on 05jul17
And informed them bout my termination story indetail ()

Lombard contacted me back as they need some more details on 06jul17
As i was out couldnt answer them and said them will give a call back by tomorow

I called to lombard and asked bout the missing details required and addressed them on 07jul17

After this i called regularly ever 2-3 days for status of my claim

Got a list of documents which i had to sent lombard back with original copy

Which i sent on 25jul17 and got the confirmation from lombard on 1aug17 that they have receieved it..

After this i had called regularly ever 2-3 days for status of my claim as they had said it would take another 7days

And on 14th i come to know that my application has been rejected that to when i call them for status update that to for the reason i said them on 5jul17

I had done insurance to assure some security which the lombard didnt leave upto..

I am a lot dissapointed by the lombard serviece and way of working
1aug17 was my emi day and i havent paid yet

I am righting to you guys, so that i geg some aid from my insurance

Thanks
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Oct 2, 2017
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Aug 30, 2017
ashishjaiswal 8576808772's response
my no.[protected]
Verified Support
Sep 01, 2017
ICICI Lombard Customer Care's response
Dear Sir,

Thank you for contacting ICICI Lombard General Insurance Company Ltd.

As per our telephonic conversation held today we would like to inform you that we are working on your concerns and we will revert you within maximum 4 working days.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.
Complaint comments 

Comments

Sir maine icici lombard se royal enfield 350 thunderbird ka insurance karwaya tha maine 0dip insurance ka paisa leke normal policy de di hai

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