[Resolved] ICICI Lombard Insurance Company — Regarding Claim No-MOT03995056 | |||
Hi, I am really disappointed by the way Icici Lombard handled my claim request. I am a professor in prestigious collage and the way my policy claim No- MOT03995056 is closed it raised question on functioning of Insurance Company. Please re open my policy claim and do the due diligence in investigating the fact. If you are not reopening the claim process then guide me to lodge a complain to IRDA.Please find clarification on some query raised by you. My bike was stolen in evening of[protected] and I called the Police on 100 and conveyed in detail regarding the incident .I am attaching copy of my mobile call detail as proof. I had published the news in News paper in next day I am attaching same in mail. On next day I went to Kisanganj police station to lodge complain they took my application and asked me that they do some investigation before filing FIR and they started own investigation and when I followed up they lodged the FIR on[protected].I am a professor my work is teaching and if police said me that they lodge FIR after initial investigation then what can I do? Please review all fact don’t raise integrity question of a professor .I do hope you will reopen the claim request and followup the issue on priority basis .Please feel free to contact me if you need any information from my side. If you are unable to reopen the claim request then guide me to lodge complian to IRDA for redressel . Regards K Poddar [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Poddar,
We write this with reference to your concerns related to Claim number : MOT03995056
We regret to inform you that the claim is been rejected due to reasons mentioned below.The vehicle was stolen on 12th Aug 14 and FIR for the same has been lodged on 18th Aug.The FIR of the stolen vehicle was lodged after 6 days of the theft of the vehicle which is violation of terms and condition.The claim intimation was provided to insurer after 4 days of date of loss which is violation of policy condition.
In circumstances you are therefore informed that the above claim as made by you stands as "No claim".
Regards,
ICICI Lombard
We write this with reference to your concerns related to Claim number : MOT03995056
We regret to inform you that the claim is been rejected due to reasons mentioned below.The vehicle was stolen on 12th Aug 14 and FIR for the same has been lodged on 18th Aug.The FIR of the stolen vehicle was lodged after 6 days of the theft of the vehicle which is violation of terms and condition.The claim intimation was provided to insurer after 4 days of date of loss which is violation of policy condition.
In circumstances you are therefore informed that the above claim as made by you stands as "No claim".
Regards,
ICICI Lombard
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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We have made a note of the details mentioned.Our official will get in touch with you.
Regards,
ICICI Lombard.