[Resolved] Icici Lombard — MOTO6049085-pathetic service ICICI lombard. | |||
I had submitted my car for accidental claim at morani hyundai on[protected].(claim no-MOTO6049085) morani hyundai Executive call me and gave surveyor Mobile Number for confirm more details to Regarding My claim status. I was Received SMS from ICICI Lombard for My claim Number with mobile Number for future reference. I have call up to both Mobile Number continuously. ( [protected], [protected]) Unfortunately nobody picked & revert the call. After That i am called to customer care Number[protected] Regarding this issue. And what is your representative gave Revert ( find the Attachment ) please confirm that How Can your Reputed company providing Good service. while that your front liner Service Employee not responsive. please suggest. Was this information helpful? | |||
Dec 16, 2016 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Nov 10, 2016 ICICI Lombard Customer Care's response Dear Sir, We regret the unpleasant experience and the inconvenience caused. We have made a note of the details mentioned and will get back to you with an update on the same. Regards, ICICI Lombard General Insurance Verified Support Nov 11, 2016 ICICI Lombard Customer Care's response Dear Sir, Thank you for contacting ICICI Lombard General Insurance Company Ltd. We are in receipt of your concerns and we shall respond to you shortly. In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner. We assure you best of our services. Verified Support Nov 15, 2016 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to your concern regarding motor claim. We have reviewed your concern and would like to inform you that vehicle’s RH side losses with rear bumper for repair and paint are been allowed in the mentioned claim. Please note, LH tail light has been disallowed as the damage is not matching with the cause of accident. Therefore, total payable amounts to Rs. 8504/- and same has been approved, We assure you best of our services. | |||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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