[Resolved] Icici Lombard — Motor claim | |||||
Hello sir/mam, My name is vikas rana, i am from ghaziabad. I had accident on 26/april/2016 in night. We were 5 people in my car and i am owner of my car. When i was driving the car suddenly front one tyre has blast and car got unbalance and fall on flyover (Height 20 feet). 2 person had deid on the spot. According to company rules i have submitted all type of documents for insurance. And now my car is stand on motor magic sahibabad from 12/may/2016. And they have charged me 300/-rs per day parking and 5 thousand intimation charge. Now i have called mohan rawat on monday (12/june/2016). He said to me-' claim is ok now, and all paper work and investigation has been done and now you will have to wait for 10-15 days more, court will come and describe your car value as per we will give you information ahead". Now i called again mohan rawat on 27/june/2016, now do you know what he replied again to me that-"your car is under investigation'. What crap is this...!!! Again investigation - i replied. And after 2 days (29/june/2016), he called my father and said him - we will give you 2 lakh 30 thousand rupees and you pick up your from magic motor and sell on your behalf. Now finally my queston is that my car insurance value is 4 lakh 40 thousand rupees, and its in total loss, and they should give me car idv value as i shown above. And now car responsibility is icici lombard not mine. Neither i will not pick up the car from garage nor i will sell it. I dont care now car value is zero or more. I want my total insurace value as he mention in policy. I have attached motor policy and some documents. Please take action fast, contact me asap. Name-vikas rana Add - e-684 sec-11 pratap vihar ghaziabad Mob - [protected] [protected]@gmail.com Policy no.3001/[protected]/00/b00 Claim id - mot05557170 Request complaint no - [protected] He is handling the case (Mohan rawat - [protected]) Car surveyor (Promod kumar - [protected]) Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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Dear Vikas,
We apologize for the inconvenience caused. We request you to write to us through this link and we will get in touch with you: https://app4.icicilombard.com/ucvselfhelp/(S(nquxqsn4u40ijraf10vkg3si))/ucvwebap...⇄
Regards,
ICICI Lombard General Insurance
We apologize for the inconvenience caused. We request you to write to us through this link and we will get in touch with you: https://app4.icicilombard.com/ucvselfhelp/(S(nquxqsn4u40ijraf10vkg3si))/ucvwebap...⇄
Regards,
ICICI Lombard General Insurance
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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My name is vikas rana, i am from ghaziabad. I had accident on 26/april/2016 in night. we were 5 people in my car and i am owner of my car. when i was driving the car suddenly front one tyre has blast and car got unbalance and fall on flyover (height 20 feet). 2 person had deid on the spot.
according to company rules i have submitted all type of documents for insurance. And now my car is stand on MOTOR MAGIC sahibabad from 12/may/2016. And they have charged me 300/-Rs per day parking and thousand intimation charge. Now i have called Mohan Rawat on monday (12/june/2016). He said to me-'' claim is ok now, and all paper work and investigation has been done and now you will have to wait for 10-15 days more, court will come and describe your car value as per we will give you information ahead".
Now i called again Mohan Rawat on 27/june/2016, now do you know what he replied again to me that-"your car is under investigation''. WHAT CRAP IS THIS...!!! AGAIN INVESTIGATION- I replied.
And after 2 days (29/june/2016), he called my father and said him- we will give you 2 lakh 30 thousand rupees and you pick up your from MAGIC MOTOR and sell on your behalf.
now finally my queston is that my car insurance value is 4 lakh 40 thousand rupees, and its in total loss, and they should give me car IDV value as i shown above. And now car responsibility is icici lombard not mine. neither I will not pick up the car from garage nor i will sell it. I dont care now car value is zero or more. I want my total insurace value as he mention in policy.
please take action fast, contact me asap.