Icici Lombard — Motorbike theft claim no. Mot04621363

Address:

New Delhi, Delhi

I am feeling very sorry to inform you people that ICICI LOMBARD Insurance Company, services and customer support provided by you are pathetic. Below is the Insurance claim proceedings which happened and despite fulfilling all asking from your surveyor, still you people are fooling me around without providing exact CLAIM AMOUNT. when I will be getting my Claim amount. My bike got stolen on 24/05/2015 from L-44B Malviya nagar Haryana. I informed about the same to ICICI Lombard on24/05/2015 in morning. You people claim that your post information about theft to ICICI Lombard, surveyor will contact Customer in 48hrs, utterly false. Your surveyor (Mr Navdish yadav) came at my place on 25/05/2015 for collecting documents. document which I provided to him(Navdish sharma who will be giving the same to Charu Mittal) following documents in 1st slot on 25/05/2015 1) Original RC 2) Original bike keys 2 in numbers. 3) Original Invoice Purchase copy of Bike. 4) Original Service History document, 5) Original FIR 6) Original Insurance copy 7) 1 Cancelled Cheque of ICICI Bank. 8) 2 Photographs 9) Photocopy of Driving License + Aadhar Card 10) Form 26, 28, 29, 30 duly filled. 11) 2 Proof of Identity letters by my Land owner and by my Neighbourer (Original duly signed) as asked by Navdish saharma) 2 photographs of mine displaying site where my bike got stolen i.e.L 44b Malviya nagar, new delhi. Mr navdish Sharma asked me on call to sent rest of the documents to him by courier at ghaziabad address. but finally some how he came at Hauz khas metro station on 12/6/2015 and collect all pending documents and given acknowledgement to me.On 12th June 2015 i submitted following documents:- 12) Indemnity cum declaration undertaking form on Rs 200 Stamp Paper duly signed by me leaving amount unfilled as instructed by Navdish Sharma when he visited my place first time. (Reason and clarification for leaving this amount column blank). 13) Original RC Particular issued by RTO New delhi. 14) Copy of Safe custody letter to RTO New delhi. Mr Navdish Sharma (surveyor) told me that once you submit untraced report by court you will get your claim amount with in 15 days. i submitted my Untraced report to Charu mittal on 15th july 2015.then i regular doing follow up with Charu Mittal and her Manager Ms.Ruchika agarwal but still there is no solution ...last from one month i keep calling to customer care for my claim amount but they are not helping us..