Icici Lombard — My car policy

zkac19i

from Haldwani, Uttarakhand

Address:	Mumbai City, Maharashtra, 110062
Website:	icicilombard

Hi all,

I renewed my motor policy from icici lombard. I also requested for name change as it was on bank loan. I paid rs 8900 and they confirmed that for name change i have to pay rs 1950.

As per my busy schedule i requested them to call anytime after 4pm.
However no body came with a revert. I emailed the many time and also to the customer support president ms vasundhara bhosle but have not got any reply.

I renewed my policy month ago and i don't have my policy when i already paid the money.

This incident gave me the mental stress and cops also fine me for this.

I want to file a complaint against them or sue them for keeping me waiting for 1 month.

Thanks,
Mukesh

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ICICI Lombard customer support has been notified about the posted complaint.

Oct 27, 2016

Updated by zkac19i They took the payment now after proving me wrong. Senior Management Vasundhra Bhosle is not replying .

Ideally they need to give me some compensation which they do not want to.

Thanks for the worst support.

I WILL NEVER USE ICICI ALSO I WILL BLOCK MY SAVINGS ACCOUNT AND CREDIT CARD.

Nov 02, 2016

Updated by zkac19i again my policy is messed up!!

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Comments

kittudoll

from Delhi, Delhi

I'm holding an account in ICICI Bank, today on 24 Oct I received a call from Chennai on my mobile. Initially Lady caller explained me about health plan but meantime she mentioned that "we will withdraw amount/money from your account" which hurted me. Plz look into the matter, how someone can withdraw money from my account without my consent.

ICICI Bank Customer Care's response, Nov 1, 2016

Dear Customer, (kittudoll)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3kw0r_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team.