[Resolved] Icici Lombard — Promotional calls on daily basis

[Resolved] Icici Lombard — Promotional calls on daily basis

P P P Sihaniya Apr 4, 2022 Apr 11, 2022 This thread was updated on Apr 11, 2022

I receive promotional policy calls from icici Lombard on daily basis. Though I have told them thousand times that I am not interested in their policy, they call me minimum five times a day. I had contacted their customer service and asked to delist my number from their system, so calls will be stopped. But their annoyance still persists daily. I am tired and mentally disturbed due to their harassment. Kindly help me and ask them to stop calling. I would be really grateful for your help and efforts . Thank you!! Prem Prakash Phone no.:[protected]. Was this information helpful? No (0) Yes (0)
May 16, 2022 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Apr 04, 2022 ICICI Lombard Customer Care's response Dear Prem Prakash, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Apr 05, 2022 ICICI Lombard Customer Care's response Dear Sir, Thank you for contacting ICICI Lombard General Insurance Company Limited. We are in receipt of your issue raised through consumer complaints with regards to you receiving unnecessary promotional policy calls. We tried contacting you today on 98******12, but could not connect. If you wish to call back, please contact on[protected] between 10 am to 7 pm from Monday to Friday. We request you to share an alternate contact number (if any) and convenient time for discussion. We appreciate your patience and assure appropriate resolution maximum within 4 working days. Verified Support Apr 11, 2022 ICICI Lombard Customer Care's response Dear Sir, Thank you for contacting ICICI Lombard General Insurance Company Limited. This is in reference to your issue raised through Complaint Site with regards to the calls. At the outset, we regret the inconvenience caused to you. We confirm that we have arranged to stop calls from our end. We hope to have addressed your issue(s) and thank you for your understanding.
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