[Resolved] ICICI Lombard — regarding my claim processing (travel insurance) - claim id in[protected]

Deepakkguptha

from Bengaluru, Karnataka

Jan 24, 2018

Address: Bangalore, Karnataka, 560078

Website: www.icicilombard.com

Hi team,

This is regarding my travel insurance claim for the claim id: in[protected] with icici lombard. Inspite of submitting all the required documents i don't see any progress in the claims.

I had traveled to bali and there was a delay in my return journey due to the volcanic eruption. I have submitted all the required documents and the expenses list for processing the same.

Request your assistance to take this up in a fast track and get it processed at the earliest.

With regards
Deepak k b

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Mar 5, 2018

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

ICICI Lombard Customer Care's response Dear Sir,

We have made a note of the details and will get back to you with an update on the same.

Regards,
ICICI Lombard General Insurance

Verified Support

Feb 02, 2018

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to our below post.

We wish to inform you that claim has been approved for USD 500.

We regret the delay caused and assure you best of our services.

Regards,
ICICI Lombard General Insurance

Feb 08, 2018

Updated by Deepakkguptha My claims has been processed now. But lot of delay and pains to get them processed. It's so easy to purchase a travel insurance but such a pain to get them processed.

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Comments

Karan Hinduja

from Mumbai, Maharashtra

Mar 8, 2018

Hi Deepak, i faced a similar issue in November 2017, where i was stuck in Bali due to volcano, but the insurance company is only giving me $ 50 instead of $ 850 claimed. Can you please whatsapp me on [protected] and provide me your ICICI policy details so it can help me proceed my case agains Reliance which is not giving me the requested claimed amount, i highly appreciate your help. looking forward to hear from you. Thank you.