[Resolved] Icici Lombard — travel insurance claim rejected..

sasu1975

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu, 600091

I booked the ticket on 7 - jan-2019. And bus operator canceled the trip.
I claim the cancellation trip policy. The claim was rejected.
While booking the insurance never mention. The terms and conditions for cancellation reason and eligibles.

I want a proper reason for rejecting my claim. And also my insurance money.

If you are not given the insurance policy amount then you have to return my money.
Without traveling my trip why should i pay for insurance. I want my money back.

Details :
Rejection letter : claim no. Ibibo00838 under policy no: 4110/d-000202/1234708/00/000 towards

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Feb 20, 2019

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2019

ICICI Lombard Customer Care's response Dear sasu1975,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same.

Regards,
ICICI Lombard General Insurance