Icici Lombard — travel insurance medical not fully reimbursed.

ICICI LOMBARD/CASE ID # IN [protected] CRM 0763049.
A claim of CHF 439.25 was claimed. The payments were made by my son firstly CHF300 at the time of admission to hospital(subject to final bill) and the balance bill of CHF 139.25 was sent to my son which was paid by him. All the original documents were submitted. The claim was approved for only CHF 199 after deducting statutory deduction. After writing so many letters and also submitting all the original documents the balance CHF 139.25 has not been approved. I am a regular customer of your company for the last about 8 years and also bought 11 times travel insurance in my name as well as in my whole fe name because I have much faith in your name I.e.only ICICI.
MY EMAIL ID IS [protected]@gmail.com and t.p no. Is[protected]. You are at liberty to ask any other query and document.