OB19998222 Application number
I applied online for ICICI Life Insurance ISmart Term Plan in middle of October 2022. Paid premium of Rs 26287.
I was asked to undergo medical test at designated lab. I was specifically asked in writing by medical service provider NOT to fast.
I went ahead and gave medical tests at lab without fasting.
Now they reverted back that your fasting blood sugar is high although they never asked to fast.
They send me revised counter offer with very high premium.
I have written numerous emails and have spoken with so many customer care executives but they are not resolving the issue. They are not even acknowledging the issue and asking to pay higher amount.
I am attaching few relevant emails.
I have even escalated till grievance committee group. Seems they hardly care. They are not refunding premium paid nor ready to take fasting blood sugar.
I feel humiliated and harassed and begging for my own money. Was this information helpful? | 
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