ICICI Prudential Life Insurance — NACH_AD_RTN_CHRG~IPRULI~13JUL20~cbb3779~

My account has debited Rs 590 with the mentioned remarks NACH_AD_RTN_CHRG~IPRULI~13JUL20~cbb3779~. My due date is 13th July, so I made funds available on 6th July and paid on 12th July. Though I paid on time i am not sure why I have been penalized. During this pandemic its really a challenge to pay premiums itself on top of these imposing fines is really a hard hit for me. Could you please look in to this and waive off the fines