ICICI Prudential Life Insurance — not refunding surrender value after 10 years

newruparel

from Mumbai, Maharashtra

Address:

380009

I wanted to cancel my policy and completed all formalities and when all papers were submitted they are not in mood to return my money. "agent code is expired". And so many other excuses. They registered my complaint and gave me number is[protected]. Policy number is 02355297. Surprisingly they are not returning even paid up premium amount after 10 years which is not lock in period. Some meet chokshi clearly said me "ho sakta hai woh kar lo"

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ICICI Prudential Life Insurance customer support has been notified about the posted complaint.

Dec 03, 2019

Updated by newruparel Wanted to know whether irda guidelines provide surrender value less than paid up premiums after 10 years of payment? If yes, please let me know by which rules even my paid up amount is deducted?