ICICI Prudential Life Insurance — policy number 21572727

ICICI Prudential Life Insurance — policy number 21572727

S suresh6605 from Mavelikara, Kerala

Sir, There is a mistake in your calculation. For the last one month, i had not taken any switches. The last switch was done on 20/3/2018, with transaction id : 1168418. After taking this switch, my complete units are allocated in the money market fund. On 28/3/2018, 2353.4815 units are there in the money market fund with nav of rupees 18.85 per unit. On that date the fund value was rs 44374.89. Today on 24/4/2018, i found that only 2337.5362 units are there in the money market fund, with nav of rs 18.93 per unit. The fund value on today as per your calculation is rs 44259.39. Ie, this serious mistake made from your side made a loss of 16 units for me. The correct fund value as on today if this mistake had not happened will be rs 44551.40. Ie, 2353.4815 units @ rs 18.93 per unit. So, i request you to correct the fund value as early as possible. Was this information helpful? No (0) Yes (0)
ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Apr 25, 2018 Updated by suresh6605 Sir, For the above policy, i switched on 20/3/2018 (Transaction id: 1168409) after that, i gave a switch request only on 24/4/2018 (Transaction id: 1192873, and switch request no:[protected]. Before giving this switch request, the fund value on 24/4/2018 was rs. 432576.72, in which all my units are allocated in the money market fund. After performing this switch, the fund value on today morning (25/4/2018, 6 am) is rs.429776.66. Now all the units are in the maximiser fund v. That means after this switching i lost rs 2800. So, i request you to kindly take necessary action to correct the mistake that happened from your side. Apr 25, 2018 Updated by suresh6605 Sir, On 24/4/2018, 11.30 am, my fund value on this policy was rs 432576.72. After checking this, i gave a switch request on 24/4/2018 (Transaction id: 1192873, switch request no:[protected]. After this switch, on (25/4/2018 6am) the fund value was noted as rs.429776.66. Complete units in the money market fund are transferred to maximiser v fund, after performing this switching. I lost rs 2800 by the mistake that happened from your side. So, i request you to correct the mistake as early as possible. Apr 25, 2018 Updated by suresh6605 Sir, I gave a switch request[protected]Transaction id 1192873) on 24/4/2018. At that time the fund value was rs 432576.72. After performing this switch the fund value became rs 429776.66. Before switching all the units are in the money market fund. After switching all the units are in the maximiser v fund. By the mistake from your side, i lost rs.2800. So, i request you to kindly do the necessary steps to credit the amount in this fund with out delay.
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