ICICI Prudential Life Insurance — product guaranteed saving plan

Address:

122002

I have icici prudential life insurance policy no. 17349926. I was going through our email trails recently. My policy has been lapsed and foreclosed on january 2017 without providing any information to the consumer. Due to the overdue amount of the costly premiums. The policy got foreclosed before the maturity period mentioned in the policy terms. Since i already have made investments, i would like to know about the status of my policy and the procedure to surrender my policy and get the funds benefits in time. I have not received any calls regarding the updates from the relationship manager since april 2015.

I have visited the branch offices and written to the head office. I have not received any updates and satisfactory resolution in the said matter.in the month of july, i got to know the company has foreclosed the policy without prior intimation to the consumer. I have lost my fund and benefits. I had attempted to renew the policy in the month of january 2015, 2016, but due overdue charges and mode of payment were unaffordable to me, thereby, the policy got further delayed. I have asked for the refund, but i have not received any updates from the company and the matter got delayed since thereafter.

I would be happy to know if you could take the matter on urgent basis and help me recover the invested funds.

Thank you.

Sincerely,
Arun bhandari
+91 [protected]
+91 [protected]