ICICI Prudential Life Insurance — Unethical Advice

I was guided by ICICI Prudential staff to liquidate my tax-free investments (NRE FDs and another ICICI Prudential policy) with ICICI and purchase their SARAL Pension policy. While all the benefits of policy were explained to me the tax implications were conveniently not explained, I have cancelled my policy after noting TDS deduction from the first annuity payout, but ICICI is refusing to pay interest for the duration my funds were locked under the policy. I have received the first annuity amount with TDS deduction, and the original adjusted amount (minus first annuity payout) but ICICI is refusing to pay interest for the duration my original investment funds were locked with them. Their comeback is that the policy document was shared with me and I should have read the tiny footprint that mentions about TDS. Well it does for NRE FDs as well but while promoting NRE FDs to me the bank staff were eager to call out tax free benefits. Clearly a case of fraudulent advice and duping clients.
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ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
 
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